Great shop, very knowledgeable and responsive! Would highly recommend to anyone needing tires or…read moreservicing!

They are honest and provide great value. Thank you Lauterbach man!! Will use again for additional…read moreservices.

I really think they deserve more than 3.4 stars. I have always had good service and they work…read morewall-ins in. You have to be prepared to wait sometimes. The staff is super professional and respectful. I would recommend this store to anyone wanting to get value for their tires and ongoing service. They have replaced my valve stems and keep my tire pressure maintained for no charge.

I waited 15 minutes to get an in my tires (I was then told that I had to run over the hose to make…read morethe bell ring ) it says that nowhere no verbiage at all. Then waited another 20 min before some one came out. The man that came out asked the normal questions...them proceeded to put air in my tires...I'm not sure if he did it correctly bc my dash never changed...he then tells me that I have a rear right sensor out so that's why it's not changing . Ok how much and how long to get it replaced..he said hours bc they were really busy to which I said is come back bc I had to be back at work in 2 hours. I took my truck to my regular mechanic I'm Westmont IL...imagine my surprise when I was told that 1, no my sensors weren't dead and 2, that he had never put air in my tires bc they were at 32 and not 37...they were at 32 when I got there ( to DT) . I didn't have cracked or leaking tires so they just were never properly done . That's was not only a waste of my time but also my energy . I called before I came and they never answered the phone...I sat there (30 minutes later) and called again still NO ANSWER I'm not from here and wanted to go somewhere that I trusted ...never again

About this time last year, I took my car to them to get somethings fixed. They had to basically…read moreredo the entire engine and they did it and got it back to me in a decent amount of time, considering all the work they had to do. They got my car running again and got me back on the road. I took it back this year to get a scan and they have to do some more work but they getting it done in a timely fashion. Definitely take their time to make sure everything is running smoothly and working properly. I definitely feel like they value their customers and make sure that you're satisfied above all and I will recommend them to anyone!

They are very nice and polite. Their oil change prices are very reasonable. I highly recommend them.read more

I decided to try Car-X because of all the great Yelp reviews for this business…read more First appointment was for an oil change that turned into a tire purchase. I'm always hesitant to trust auto mechanics and those that service cars due to how many times in the past that I've been BS'd about needed repairs. Not so at this Car-X! Manager Bob talked to me about my bad tire and took me out to the bays to show me the tear in my tire. These tires had 60,000+ miles on them and I knew it was time. Bob talked me through the tire styles that would fit my Sonata and I decided to stay with the Hankook tire that came with the car when purchased. The price for everything was around $800. -- surprise! -- but Bob quickly calmed me down by suggesting I apply for a Car-X credit card to help spread out the payment. I was approved in minutes and soon drove off with my new tires and oil change. Bob has since been promoted and is no longer in this store but his replacement, whose name escapes me right now, is just as helpful and professional when I schedule my appointments and arrive for same. My car is serviced by the time promised. The waiting area is small but clean and offers free WiFi, television and snacks for purchase. The mechanics are helpful and respectful and provide good customer service. Sam is especially nice and helpful. I wish I knew the other guys' names but they too are helpful and thorough. I drive by this place every morning and never would have thought to go there if it wasn't for you Yelpers. My husband always goes to Sam's Club for our tires but I'm happy to support this business and not have to go across town to give my hard earned money to the Walton family. Lastly, when I purchased my tires from CarX I had already been to Sams and got a quote and appointment for new tires. Car-x matched the price and delivered a find product on the same day as service. Thank you Bob and the Car-X crew that works at this location!!

i will never take my car here again. I took my car there in the past and never had an issue but I…read moregot my car towed there on 1/29 to get the alternator fixed. I knew it was alternator because had my battery checked and it was good and battery light coming on and if you look it up to see why battery light coming on its the alternator. Well car x wanna tell me it's my battery cause they too lazy to fix the alternator. I went to junk yard got an alternator for 100 bucks and my boyfriend put it in and car is now back up and running. Car x is a waste of peoples time. They only wanna fix simple stuff or help people they know. DONT TAKE YOUR CAR THERE. THEY JUST NEED TO BE SHUT DOWN!!

Convenient location if you're on a Route 66 journey and trying to manage costs . . . as we were…read more It's in a great location with respect to other retail and motels. Of course gas prices were lower than traditional stations in the area and because it kept on on our Route 66 route it worked out great.

I was expecting to pay a lot for the amount of work that Sam's tire technicians in my truck. But…read morewhen I got the bill it said that I owed absolutely nothing. I highly recommend Sam's tire repair shop very much.

We take all tire issues here. They are fast, friendly and reasonably priced. I've been here for 4…read moreissues in the last 7-8 years and they have always been amazing at Dugan in Loami.

From the owner: Dugan Oil and Tire is a family owned auto repair and service business with more than 50 years of…read moreexperience serving Springfield, Loami and Jacksonville, IL. We offer same-day service while you wait. We have tires for cars, small trucks, motorcycles, large trucks and fleets. Our commitment to our customers extends to: On the farm tire service Truck service Computer balancing Front end alignment Tire repair Complete auto repairs and service Any of our three locations have complete automotive services. We're members of the Better Business Bureau and have ASE certified technicians. Call Dugan Oil and Tire today for prompt and reliable auto services.

Steve explained everything, we felt very confident in his explanations. We feel confident in making…read morethis our recommended service.

the best auto mechanic i have ever dealt with in 35 years of being a motorhead…read more Knowelgedable about all the ins and outs of various eras of custom/performance project cars. good prices , reliable service, for standard maitenance issues on daily drivers and work trucks.

Don't ever go here for anything this is the worst shop in Springfield, wasted so much money to get…read morea problem fixed that was caused by themthey will fuck you over no doubt! Had to take my car to another shop bc I didn't trust them to touch it anymore, even though clearly it was their fault!

I had a flat. They had it changed in under an hour, for $50. They explained what they needed to do,…read moreand were transparent about the cost.

Fantastic experience. After the local dealer did nothing to repair my son's 2013 Fusion and told me…read moreit would be "weeks" before they would even look at it, Jon Westwood had the car looked at it the very next day, I was given an itemized list of things needing repaired that I could accept or reject, the work was done when promised and those items that took longer were communicated to me. In all, they did an oil change, tire rotation, transmission service and coolant service (my list) as well as new brake pads on the front and rear and a support arm and ball joints on the front wheels. All total, I spent $2,300, but because I had signed up for the Loyalty Program when I took my car in for an oil change, I saved more than $200. While I have tended to have dealers service vehicles, my experience has caused me to rethink that and I will remember One Stop Auto Shop for my future vehicle needs. I was treated fairly, courteously, and the work was done in a transparent manner.

Great service, honest mechanics. Several locations, a dependable shop. Prices are reasonable. They…read moretell you what you need snd what you can wait on.

Truck wouldn't start, was told it was the fuel pump initially, then told the catalytic converter,…read morecharged $300 and it still won't start

WOW AMAZING intelligent and fast and did what I wanted which…read moreis incredibly hard to find nowadays; finally someone who listens to the CUSTOMER.