I've used All Pro floor care for numerous years. They are…read morepolite, on time, do an AMAZING job and always deliver more than they promise. I just had them clean a filthy, embarrassingly disgusting oriental rug. It's now gorgeous!! Thank you thank you!!

Was able to get a next day appointment being a first time client. They showed up right on time. My…read morecarpet was heavily soiled and had dog urine in several locations. All-Pro Floor Care's service technician worked his magic and got my carpet spotlessly clean and odor free. Their price was very fair and carpet was dry in about 2 hours. We were so impressed we have already decided to make this a yearly service.

We are so pleased with Arizona Tile Company. We had a flood in our basement from recent power…read moreoutage. Our salesman Tim O. went above and beyond every step of the way. We ended up going with a durable LVP. The installers were polite, efficient, and meticulous in their work. Arizona Tile was able to deliver and install quicker than any other place we looked at and within our budget!

I am a local restaurant owner. I have done business with Arizona Tile Company in Springfield,…read moreIllinois many times over the years. I have never had an issue until this last project at one of our store locations. I had ordered carpet for actually two of our dinning rooms. I made it clear I did not want anything lite in color, that I was looking more to the black or dark color side. I was shown a board and the salesman pointed out a suggestion. On the sample board it represented what I had wanted. I questioned the salesman since the sample was so small, to make sure it was dark and was assured it was. He even showed me pictures. After it was installed I went to look and was horrified. It was nothing like what was illustrated to me in the sample or pictures. I contacted my representative at Arizona Tile who immediately became defensive instead of trying to hear the concern of a repeat customer who has spent thousands with the company. Keep in mind I had another install at another location coming up the next day, plus a very large project at my home on wood floors and a stone floor. He was more worried about covering his....(you know what) than trying to take care of a good customer. The Representative stated well it's what you picked out. No sorry offered, no what can we do to make you happy offered, nothing. It just became a very combative conversation with no concern for how Arizona Tile was being represented or what a repeat customer has experienced. Just stated it's what you picked out not our fault. Ok, I heard the message loud and clear. Arizona Tile didn't care. The salesman was so intent of shifting the blame to me, the customer he left out the facts that what I got was not what was represented in the samples and pictures shown to me. On top of this, he miss measured and could not finish the job as promised, until three or four days later. Imagine running a dinning room in a restaurant with some carpet missing. As I am writing this review, the job still has not been finished. So the dinning room at my business looks awful and providing a bad experience for my guests. I'm losing business because of Arizona Tiles conduct. We have not heard back from them as of yet. Getting back to the carpet. We asked that the manufacturer rep come out to see the project. That wasn't offered us, we had to ask for that to happen. We got a very combative ok from the salesman. Now, I'm told the manufacturer rep did come out to the location to look, but we were never invited to meet them there to speak with them and for them to hear our side of what took place. Instead all we were told is "Yup they came out, you got what you ordered". There is more. My home project was wood floors in my family room, dinning room, living room and office and stone floors in the kitchen. The same salesman, never got us a quote or measurements after coming out to the house. He was also suppose to get stone samples for us to look at. Well weeks later we get the wood information, when we asked about the stone, he stated, oh I got the sample but thought you were leaning more towards the wood and not the stone so I haven't done anymore with that. We didn't tell him to do that, we were very interested in the stone and that decision should have been left up to us the customer not him. That should have been our big warning about how this entire experience was going to go. But again, we had done business with Arizona Tile in the past with no problems so at the time didn't think much of it, but were taken back by his response. I don't know the owners of Arizona Tile, but I hear they are good people. So I'm very sorry to have to write this about their company. I did think they would have reached out to me though. I want nothing Free, or discounted. In fact we told the salesman to send us the bill for what they have done and we will pay it. Even though it was all wrong. All I wanted was to be treated as a valued customer and the salesman did everything but. For this reason I have canceled the second installation and the wood floor project and stone project has been given to another company. I caution anyone doing business with this Company until the company addresses the issues they clearly have with at least one of their sales representatives and until until they remember that customers are to be valued, not abused. If you do decide to give them a try be very careful. I and my family will not be returning.

I have used many different contractors but Brad is the BEST! He has a personality that is ALWAYS…read morepositive and a work ethic that is better than any we have worked with. GREAT service, GREAT work, and GREAT fees. We began a first floor remodel several months ago and Brad was initially only used for a couple things but, when we saw his work, we had him complete a LOT of things! We used him for the last 7 months and he is very consistent. I do not usually allow contractors to have a key but (after I was comfortable) I gave him one and had no concerns, worries, or problems. I have referred Brad to family. I can not recommend him higher...or I would. Check my other reviews, if there had been ANY problem you would see it here.

We own a 1920 Sears home in Leland Grove. Brad Cross and his two man crew have done a wonderful…read morejob with our bathroom remodel. We gutted the balhroom and ran into several surprises. They handled everything very skillfully. They arrive on time, clean up. I have had bad contractors in the past so I know how stressful this is, so I recommend Brad because working with him has been a happy experience.

I am a General Contractor (Romnes Remodeling, LLC) and I was in charge of running a renovation in…read moreCarrollton, TX. I live in Austin and have made several trips to check on progress. A to z was hired by my clients to replace soffit and fascia around their home. The old gutters were so full of debris that the house was deteriorating around the entire perimeter. James sent a crew out for the trim replacement and they finished the demo and installation in one day. My clients had a few issues with some cuts and debris that was left in the yard, but James had it taken care of by the next day. I was able to pay Jim through a direct bank transfer which saved me fees and travel expenses from Austin to Dallas. James had good communication throughout the project and immediately addressed any problem areas. My clients also hired A to Z to caulk all of the new trim and seams around the house to prep for paint. The house looks 100% better with fresh paint and new trim!

I have been working with Scott and the crew at A to Z Home Improvement for nearly 10 years now. I…read morehave never known them to be anything other than professional and an incredible value. I first used them for work on a rental property that I own here in the Jacksonville area. I was so impressed with the quality of their work, the attention to detail and the great value for the dollar that I later hired them to do a $100,000+ room addition and remodel to my own home. Just this last year (2013) I had A to Z back to build a $53,000 garage on my property. My new garage is so amazing that the neighbors can't stop talking about it. How good are these guys? The electrician who did the work on my garage was so impressed with A to Z that he hired them to do a building project on his property...and this is someone who works with every builder in the area so he knows when somebody is doing it right. A to Z does it right!!

From start to finish, getting a new kitchen from Gary Bryan Kitchens & Baths was a seamless…read moreprocess. Shelley made my vague design ideas a reality, and she worked within my budget to give me the kitchen of my dreams. The timeline and pricing were clear from the start, and the quality of the cabinets is amazing. When people comment that the kitchen looks like something out of a magazine, I know we made the right choices!

Terrible. Bathroom cabinet/marble top was measured wrong. My contractor installed before I saw it,…read moremaking necessary drain adjustments to make it work, connecting flexible pipe. I called about it and was told "the pipes are where they are" and they wanted to charge me $100 for restocking and I would have had to pay for a replacement. They were not going to credit me any of the $1873 I had paid. All I received from them was attitude.

These folks are amazing! From the time you walk through their door until you find exactly what you…read morewant! You have their undivided attention and they are there to answer any questions you might have. We picked out new countertops for our kitchen and a new sink(which I love) and they made our order and came to our town and installed it. I love my new look and these people are amazing

I own several rental properties and have found them to be very helpful in design and installation…read more Some of our older construction homes are not perfectly square and their installation looks amazing. New countertops really help in updating the kitchens and their prices are very competitive.

Paul and his wife painted our hallway bathroom and did an amazing job! They made the entire process…read moreso easy - from making paint color/finish suggestions to letting us sit back and relax while they took care of everything. They were extremely friendly and had great communication throughout the entire process! And priced very reasonably too. We will absolutely contact them again the next time we need painting assistance.

Paul and Donna Hayden did an amazing job painting most of the upper interior walls and ceilings of…read moreour ranch style house. Our house had not been painted in probably 15 years and it was showing. We highly recommend them for your painting needs. They were also very helpful in helping out with some other small projects we needed completed. We had a bathroom that the walls were a complete mess and they did textured painting on it and it turned out great. They are very precise in their work and take great pride in what they do. They work very hard and I will hopefully only use them again when we need paint or projects done. We are so glad we took them for our job and we now consider them a part of our family. Look no where else. You will not be sorry.

Brookens Wood Floors completely refinished our entire houseful of floors and we could not be…read morehappier. In the beginning we didn't even know if the floors could be saved. In the kitchen the floor did need to be pulled up and replaced with new oak because they were such a different (ugly) style. it now matches the rest of the floors which are original to the house. The stair treads were also completely refinished as well as three bedrooms upstairs. When I first inquired about an estimate, the owner of the company promptly got back to me and set an appointment. I was given a written estimate that day which I felt was a very reasonable price for that much work. He is very knowledgeable about both new and old floors and we felt very comfortable in choosing him. Once they started on the floors they showed up every weekday to work on them without fail. When everything was sanded they put a number of different stains on them for us to pick from. Everyone on his crew are very professional. They always made sure we knew what the schedule was for the day and when we could walk on the different areas of the house. They took our very, very old oak floors and restored them to looking so much nicer than I could have imagined. We will definitely be using them in the future, they do gorgeous work.

We recently had Brookens refinish our hardwood floors. They look great. We still can't believe how…read moregreat they look. Fair price, punctual, hardworking and an all around nice crew.