It's okay. I should not have to rinse off my car at home after their rinse. That's ridiculous.read more

At first I was impressed by how clean the place was. That quickly changed after seeing how many…read morequarters I had to keep putting in to keep it going & what a horrible job it was doing. The wash didn't even come close to getting clean. The spot free was a joke. My vehicle & windows were covered with spots!!! After spending $$$....never again!!!

It's the only car wash I use. I particularly appreciate that I can use a debit or credit card.read more

WOW.....Went to Club Car Wash ( Topeka KS ), to wash my 1991 MR2 Toyota…read more I got WAY MORE than I paid for. When I purchased my car just 2 weeks ago it had a beautiful red paint job. My first trip to Club Car Wash to wash my car, I ended up with white spots all over my car. I then brought the problem to the attendant attention, he then filed a damage claim. The claim was denied by Club Car Wash without viewing the before and after pictures of my car. Looks like I Will be seeing Club Car Wash in the court room!!!!! BTW, this web site makes you post a star, in my opinion they don't deserve any stars!! Pictures listed below, first four are the before pictures, the last four are the pictures of the damage done to the car after the wash at Club Car Wash. SHAME ON YOU CLUB CAR WASH

Quit asking me to buy a membership! I get free car washes in Springfield at Nissan and on the…read moreweekends once a month I go through here to get it freshened up. If I wanted another bill I'd sign up! Don't make me feel like crap for not having a membership just take my $12 and give me a damp towel and go on!

went into self wash bay. advertised 5.00 on machine. used credit card. They charged by account…read more10.00 for a wash. They are rip offs. I will never go back.

Great Carwash Club! I like the idea of using washes in other towns. Taylorville's new wash does…read morean excellent job.

Just paid for full service but was surprised to see that ALL vacuums were gone. I asked the staff…read moreand they said there was a fire and there has been any vacuums in days. I told them it's misleading to customers who are expecting they are paying for vacuums too. They said their manager just ignored customer complaints. They should have atleast put up a sign. BAD WAY TO OPERATE A BUSINESS!

Awful customer service by Keith, was surprised by 69.98 charge, wanted to remove a car that i no…read morelonger have, he forced me to cancel my membership, no refund. I've cancelled all together 3 memberships today for a loss of $112 that I will dispute. Additionally their website did not allow me to remove my credit card information. Terrible experience.

BEWARE! DO NOT USE THIS CAR WASH! We took our vehicle to Eclipse Car Wash in Edwardsville, IL. Upon…read moreentering the wash, they had a difficult time with the conveyor belt and mentioned it wasn't working properly and had to shut down the process to "fix" it. Once in the wash, the machine cracked our windshield - there was zero damage prior. Upon exiting, we stopped and showed the employees the damage. They had us submit a claim form and said they'd get back to us. Fast forward, they sent an email stating they weren't liable and went into a diatribe about how this is how "tempered glass works" (Windshields aren't made of tempered glass, they are laminated glass). When I pushed back and told them I expected them to fix it or pay our deductible they refused.I contacted my insurance company and they said that the deductible is $250 and it could potentially raise our insurance rates if I file a claim. They refuse to take responsibility. I have contacted the Attorney General, the Better Business Bureau, and will make sure to tell everyone to NEVER EVER TAKE THEIR VEHICLE TO ECLIPSE CAR WASH OR ANY OTHER CAR WASH THEY OWN (they own many). Buyer beware - this is NOT how you do business.

When my old car wash closed down, the search for a new one ended here. Even grimy wheels come out…read more99% clean, just a bit of manual touch up required. Towels and spray-bottle cleaner supplied. Vacuums that work. Mat washers. Wow! Thanks, ECW, for helping me keep my vehicles neat and tidy.

Did a good job cleaning the truck which was a hot mess! Muddy and just plain filthy. A few spots…read morethat they quickly came out and fixed. $32 with wax protectant with military discount. Very friendly and professional.

Under previous management/ownership, they used to do a great job. Since taken over by Jack Schmitt,…read morethey fired the old detail crew. Well, I don't know if they were fired, but none of the old crew is there anymore. That's unfortunate, because they used to do an outstanding finishing job! My truck was always turned over to me in spotless condition, inside and out. The new crew is more interested in getting your vehicle done so they can pick up their tip. Quality service has become a thing of the past here. Makes sense, because it was taken over by a GM dealership owner! See, pretty much everything the Government Motor Company (GMC) touches, turns to crap! So upon close inspection of my "brand new" Toyota 4-Runner, the truck came out of the detail shop with scratches, that weren't there when it went in. Of course the manager takes no responsibility for this! Won't be back!

Second time using this; the first time I was impressed and it was good for the cost, second time…read moretook a while for me to get back there, but I finally made it and it was packed. I wanted to keep the same price that I had before, but the kid on duty pressured me into going to the next level, which was about $16. The car was only clean on one side and I didn't even get a cloth to wipe it down. I miss the old car washes that you used to be able to go through and you didn't have to do anything except get on that rail.

I was using the vacuums and accidentally sucked my son's baseball arm sleeve up. Thus happened on…read moreThursday evening. They called later that night around 8pm and told me that they found it ans I could come pick it up. I return the following Thursday morning to get my son's arm sleeve back. They say they do not have it anymore and only hold things for a week. I say its been a week today, it happened last Thursday evening. I get it that they only hold things for a week. I was also not told that I needed to get it in a certain time frame. And it was just an arm sleeve that is as big as a long sock, not taking up that much room. Im just frustrated I showed up and they couldn't hold it or call back and say I need to get it or they will have to throw it away.

I have to say the woman that was helping everyone get through the car wash was very pleasant and…read morenice to deal with. The car wash itself does not have anyone manning it instead there are signs that tell you to pull forward and when to put your car in neutral. This is the first time I've been to a car wash that does not have someone navigating you in it so I was a little nervous but I had no issues at all. The vacuum that I had must've just been so full or maybe had something stuck in it after the car wash because I did not have a very good suction. The only thing I would encourage the location to add are rags with spray on carts like I've seen at other car washes so people can wipe down the insides of their car without having to buy some thing from the vending machine. I think this is a nice bonus to add.

Cleaning of the inside of the vehicles, it's offered with the membership I have and they always do…read moremediocre work and you have to ask for them to do the service that's already paid for. More training should be spent on cleaning the inside of the vehicles properly.