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    Accessible Improvements

    4.8 (5 reviews)
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    Services - Accessible Improvements

    Building additions

    Deck construction

    Deck repair

    1 More Service

    Deck replacement

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    Dertzbaugh Construction

    Dertzbaugh Construction

    3.0
    (2 reviews)

    I am another potential customer who can offer my experience in getting an "estimate" from this…read morecompany (search for them on Yelp near Frederick for another recent reviewer). I will preface by stating that we have solicited bids from local contractors only, with (supposedly) stellar reputations for quality work and customer service. Unfortunately, I was given the name of this company by someone who thought Dertzbaugh qualified. Not the case. I called and left a message that we needed an estimate to replace the existing Masonite siding on our home, and we are cash customers who are ready to have it done NOW. I was told that "no one was in who could help, and to leave a message". Over a week passes, and no contact from them. So I call back, and ask when I might expect a call. Frank himself then calls, says he'll "get back to me". Nothing. No one met with us, no one asked specific questions on the phone, or via email, to ascertain our concerns or needs. No one even told us when or if they were coming to our home to measure. Then, without any other contact, I receive an estimate via email. Wow, talk about impersonal and apparently not taking us as serious customers, which we ARE. I might add that all potential customers should be treated as serious customers in any business, but I digress. So we get this short, impersonal, "bid" via email instructing us to "sign and return one copy along with the deposit. Please respond back to this estimate in a week or less.." this is funny, no one responded to me in a week or less! No one ever told me they were even coming to our house...if they ever did! To make matters more insulting, their bid (which was thousands higher than any other) included an option of leaving the existing Masonite siding on the home and siding over it! Yes, this is fine for existing vinyl or aluminum siding, but not for a product that is now infamous for rotting and collecting MOLD. For anyone not familiar with Masonite, please Google it, and you will see the multitude of problems and the resulting lawsuits and settlements. NO REPUTABLE CONTRACTOR WOULD EVER EVEN SUGGEST THIS AS AN OPTION. PERIOD. Great that the guy started the business in the 70's and may have done great work then, not so great that now he's advertising on the radio that they're a "family business who cares...", when nothing could be further from the truth. Don't waste your time, and apparently their's.

    Darren Andrews and team did an amazing job refurbishing our bathrooms. Professional people, clean…read morework site, quality service and priced competitively. I would recommend them to anyone looking for home improvement

    Accessible Improvements - contractors - Updated June 2026

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