Full Force Contracting was referred to me by an owner of another contracting company; who is now…read moreretired due to his health. I called them to get a quote on a complete renovation of my home. I met with Brad at my property and we did a complete walk through of the house. I pointed out all the repairs that needed to be done. He had to take measurements of the rooms, etc., so i ended up leaving him there and asked that he locked the doors and windows prior to leaving. Hours later, Brad called to say that he had just left the property. He stated that i should hear from him in a week. A week and a half came and i did not hear from Brad or anyone from the company. Finally, after 2 weeks he called to say that he did not forget about me; I should receive my estimate by the end of the week. He did ask if i received any of the other estimates from the other companies that came out to the property. I told him yes, two of them. Never heard from him again. This was a total waste of time. Very unprofessional on his part. I would not recommend this company at all and that's based off of my experience with them.

From the owner: Full Force Contracting Inc. provides remodeling services in Carroll County, MD.read more

Highly recommend! Brian and his team are professional and do great work. He did a roof replacement…read moreon our home; we were happy with the entire roofing process so we hired him to replace all windows and doors and to side the house. Brian steered us in the right direction with choosing materials, colors, etc., and was very patient when we were indecisive. While performing the work Brian and his team were punctual, polite, and tidy. We are completely happy with the look and how protected we are from the outside elements now. Would hire again!

I'm sure he does good work, but I set up three different times for him to come out and provide an…read moreestimate to repair/replace siding. Each time he didn't show up and he didn't call to let me know either.

ROI is top tier when it comes to customer service. Chris sets the bar with a smile. Great service…read moreis an awesome match for a top tier company.

We got a great deal on our new siding and ROI did a fantastic job! It was time to replace our super…read moreold siding and the sales process was fair and we did not feel pressured at all. We got a great deal and I recommend using ROI for your next project. The construction team was great and even though the project took a little longer then expected it was still done promptly. There was a slight delay because they found old asbestos siding and that needed to be removed. Our project coordinator Brooke was very nice and helped everything run smoothly.

Had my gutters serviced today. Used the Groupon deal so it was very affordable. I called and at…read morefirst it was their answering service that answered. Apparently they are unfamiliar with the fact that they are on Groupon so I had to call back when someone from the company was in the office to get on the schedule. They had availability for two weeks later. I wasn't in a rush so I don't mind the wait. I wasn't scheduled for the 12-4 time window. On the day of I had a work commitment that came up last minute. They were very accommodating when I called so I was pushed further back on the timeslot till after 3 PM so I could be home for the service. The technician Isaiah arrived and informed me what he was going to do. Afterwards he sent me a detailed report with photographs of my gutter system. Thankfully, everything looked good and I did not require any additional services after the cleaning and tuneup.

I am so happy with my new windows, and especially with my new sliding glass door installed my…read moreAmerican Home Contractors last week. For the first time I realize I had been hearing a fair amount of outside noise (which I'd apparently gotten used to), because these windows/doors are soundproof; now I don't hear anything at all from outside! And even better, the windows are easy to open, and my sliding glass doors actually slide well in the track, and are not shaking and drafty when it's windy outside -- major improvements from my old, builder-grade, 20+ year-old windows/sliding door. Further, the service crew was excellent -- careful, kind, professional, efficient, and they cleaned up everything afterwards. Roger, the foreman, has been doing this work for almost 30 years, and Jose, who single-handedly carried in/out the windows/doors, has been doing this work for 10+ years. I didn't get the name of the quiet third service person who was mostly outside and on the ladders, also very efficient. fyi, they did mention that working on the 4th floor of our condos from ladders was a bit more challenging as the original builder-grade windows had been made to fit by being packed/taped in place from the outside, which necessitated them having to actually break some of the glass to be able to pull the old windows out. But they did it - and did it well. Finally, Shaun, the project manager who gave me my estimate and oversaw the project from estimate, HOA approval process, to completion, was great. Highly recommended.

Answered questions promptly and directly. Provided a fair quote and willing to travel outside of…read morenormal business area. Also, does not have a minimum window requirement which is very helpful. Very professional and respectful.

From the owner: At the window company we are the clear choice for windows because we take quality to the next level…read moreby focusing on providing top notch workmanship, using only quality materials, and providing an excellent experience for our customers. We are a local family owned company that specializes in windows ,doors, and siding

Schaefer Exteriors just put a roof on my house in Delaware, which in it self was awesome for them…read moreto travel down there for me. The roof its self looks amazing and couldn't be happier with it. I couldn't believe that they did just a good job in cleaning up the yard from the old roof debris that I couldn't find one bit of evidence that they had even replaced it. Thank you Schaefer Exteriors, Norm and all of the office staff you guys are awesome!!!

Schaefer replaced the roof on my neighbors's house but the crew damaged my lawn while they were…read moreworking. I have contacted them several times but they refuse to repair the damage. I just want my lawn fixed!

Extremely responsive and thorough high-quality work. Owner, supervisor and work-crew genuinely…read morecared about delivering great service. I would recommend and use them again.

Quick to respond to my request for service, and the roof/gutter work was done quickly and at a…read morereasonable price. High quality work. and workers were respectful my property. Jerry M.

I ordered two windows, turn around time was longer than expected but they arrived on time and the…read morewindows look great. I was expecting a better warranty for the price but for now everything is an improvement.

We contacted S and K to put in new windows for our house. Raoul and company are amazing. They…read morestarted work promptly and worked tirelessly all day! I have NEVER seen the amount of dedication to doing the job right! We are very honored to have these meticulous professionals work on our home. Tremendous value for the money!! MUY BIEN!!

I had a great experience working with Charm City Roofing and our project manager, Mac Falby. They…read morereplaced our flat roof two weeks ago, including removing the old roofing membrane, replacing some rotten deck boards, and installing new insulation and a rubber-modified bitumen system, all at a reasonable price. Mac was very knowledgeable, patient with our questions, and managed the process seamlessly. The roofing crew was professional, efficient, and cleaned up the property well. Cianna and Nicoletta were helpful managing the admin and scheduling. The pictures look good. We've had two minor rains since then and no leaks. Feeling confident we made the right choice.

TL;DR: Poor communication throughout the entire process, poor installation that has caused issues…read moreyears later, subcontractors were used without proper oversight, the job site was left messy, and their mistakes became our financial responsibility I wasn't planning on writing a review because I just wanted to move on from our experience with Charm City Roofing, but unfortunately, our roof continues to cause problems years later. We had a new roof installed by Charm City Roofing at the end of 2023 because the company had excellent reviews and they were reasonable cost. We have a pretty simple duplex so we expected the process to be straightforward. Unfortunately, what should have been an easy roofing project turned into a frustrating and ongoing ordeal that we are still dealing with years later. During the installation, the workers left 20+ roofing nails scattered around our property, with at least half of them near our 2 year old daughter's sandbox. They broke a PVC pipe (sewer backflow pipe) that stuck out of the ground near the house that they later had to come back and fix. Additionally, they cut into the wrong side of our attic while installing solar tunnels that also had to be patched up later due to a lack of communication with workers. We planned to finish our attic in the future and were assured by Darius that a roof exhaust fan would provide sufficient airflow and that soffit ventilation would be "overkill." It was communicated with the company that the attic would be finished in the future, and that we did not expect an exhaust fan to automatically turn it into a livable space. Two months later, we discovered that the underside of the attic roof directly above our daughter's bedroom was now covered in mold due to a lack of air flow. After multiple missed appointments (there were approximately 5 total over the course of the entire ordeal, resulting in wasting at least 3 PTO days) and failed attempts to get someone out to inspect the issue, they finally came to look at it. They then told us we actually would need soffit ventilation and that WE would have to pay to fix the problem. While they were fixing their mistake, the owner informed us that the roof had actually been installed by third party contractors. After correcting those issues, several months later our duplex neighbor noticed water leaking into her closet, something she had never experienced before. She hired another roofer, who found that Charm City Roofing had failed to install proper flashing between the two roofs which required additional repairs. Now, more than two years later, we are still discovering new issues. We are currently getting water leakage near our chimney due to large gaps between the plywood and poor sealing, which we will also now need to fix. Once again we continue to be chasing repairs and trying to correct issues that should have been addressed during the original installation. If you read this far, I think you can see why we don't recommend Charm City Roofing.