1. Platinum Exteriors

0

Westminster, MD

Platinum Exteriors

4.4 (5 reviews)
Open • 7:00 am - 7:00 pm

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Services - Platinum Exteriors

Skylight installation

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3 years ago

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I had windows and doors installed in my home by B. T. Windows and Doors. From the initial contact…read moreto the final installation my interactions with Mr. Bilich was short of extraordinary. I found him to be extremely professional and knowledgable in all aspects of the process. Mr. Bilich is precise in his measurements which results in an smooth installation. Mr. Bilich is a true master craftsman. I am extremely pleased with the end results and recommend B. T. Windows and Doors to all without hesitation.

From the owner: We provide quality craftsmanship on your home remodeling projects which includes basements, decks,…read moreporches, wood floors, kitchen cabinets, sheds, replacement windows, sliding patio doors and entry doors for both large and small projects for the state of Maryland. B.T. Window & Doors LLC is an owner-operated company that is committed to providing you with quality window and door installation at competitive prices. In addition to a stellar level of workmanship, a strong work ethic, and friendly customer service, we are also happy to offer FREE estimates. The owner is always on all jobs to ensure your complete satisfaction! We provide each client with better value, better workmanship, convenient service and peace of mind through quality installation with certified installers and master carpenters. B.T. Window and Doors, LLC is Accredited, Installation Master certified, U.S. EPA Lead-Safe certified and OSHA certified.

Thompson Creek Window - new front entry door and windows

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We've had a window installation with Thompson Creek and 2 gutter installations with them…read more For the window, after over 10 years there was a crack in one window panel, since there was lifetime warranty, I contacted them and they found all the records and quickly came to replace the window with no charge. For one of the gutter installations, since we have many pine trees near, the pine needles got into the gutter after over 15 years and were clogged. I contacted them again, Carlos came over, not only he fixed the clogged gutter, he also fixed 2 valley gutter points that we had had water issues. We are really impressed with the quality of the service, especially the after sale part. It is so rare to have such long term quality service nowadays. Very thankful.

Despite the setbacks, the installers were professional and the finished door looks very nice. Once…read morethe installation was finally completed correctly, the quality of the product itself met my expectations. However, the overall process was far more stressful than it should have been. My original appointment was scheduled back in February, but no one showed up, and when I called, I was told the appointment was not even in the system so they had to rescehdule. Then on installation day, the crew arrived with the wrong size and wrong color door, which delayed the installation and caused me to miss work. Communication throughout the process was slow, and I had to repeatedly call and request escalation before receiving consistent updates. Ironically, communication became much quicker when it came time to collect the final payment. While compensation was eventually offered, it felt like the minimum possible amount considering the inconvenience and lost time involved. In the end, the final product turned out well, but the scheduling, communication, and ordering issues made the experience frustrating overall.

Platinum Exteriors - roofing - Updated October 2026

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