We've had DWM come out twice now (once to replace sky lights and repair a leaking porch roof, the other to do a full roof replacement).
When we first bought our house we needed some repairs done to our garage roof. It was done by a differentt contractor, and terribly. A mess was left, the wrong color shingles were used (not hoa compliant) and we were left with a few leaking spots.
Obviously we me needed a new roofer to help with out porch, so we hired DWM with no time to price compare. They did a great job, recommended less expensive sky lights (since it's screened in and already had a fan, there wasn't much benefit for the cost of opening ones). They took a look at the other repair job in the garage and fixed that up for free.
So, when our roof started leaking we should have just gone with DWM, but I was responsible and got three quotes. I was devastated that DWM came back the highest! We talked about it, and were ready to just pay the extra, since it's it roof. But then I started reading the line by line. DWM was aware we needed to replace the plywood and that was included (the others wanted 65 a sheet, and that's a lot of sheets). The lower quality shingles in DWM's quotes were the mid level in the others. DWM was including an attic fan, the others didn't (and looking at online forums, this is necessary for my style house, even with a ridge vent). The add-ons we wanted (not using a felt underlayer) we're also less expensive.
We originally called in the late fall, outside of roofing season. While they were willing to come we decided to hold off until the spring. Which meant they came out during Covid. Despite the increased cost of materials, they stuck to our original price. A crew came out and was able to do our house in one day. They even replaced a piece of plywood on the porch at no cost because they just happened to have a leftover one from another job. Those pieces usually cost over $100.
It's not done and it looks amazing.
The only issue we ran into was the attic fan. The old one was wired in a way that probably should have burned down the house. DWM was not willing to wire up a new one that way, obviously. So we had to have an electrician come in and finish that. It was an easy enough job for an electrician, but I'm glad it wasn't done by roofers. After the fan was installed, DWM offered to come back and make sure the settings were right on it. They gave me enough information I could get up there and check for myself. read more