All of the reviews on here are 110% on target with Innovative Home Improvements and Paul Harrison!…read moreWe have debated on getting new windows for our home for several years and finally decided to invest not only the money - but the time - into finding the best windows and service provider. We had been heckled by window people here and there and initially went on Yelp! to ensure we found three reputable companies that would be honest and not waste our time. We met with Paul first and immediately wanted to go with him because he was to the point, honest, and incredibly knowledgeable about why the window he recommended was best for us. Further, Paul also provided recommendations on our basement window - recommending glass block as the best for insulation and aesthetics - rather than pushing for a sale - as well as how to insulate our door. He said we didn't pay the balance until he came himself and inspected the windows after his installers did the job. Even though we wanted to go with Paul from the start, we got two other quotes for good measure. One other company came in with a very close quote and similar window, but definitely didn't give the same warm customer service that Paul did. The other company sent a young college kid who came 15 minutes late with a canned sales pitch. He stayed over an hour and my husband tried to kick him out several times. Their window was similar to Paul's, but their price was twice as much. Back to Paul and his team....they came and installed 7 windows for us in about 5 hours. It was a team of 4 guys and they were incredibly careful about protecting our things. They had their system down as to who was doing what and they were very meticulous with their process. After they left, Paul came over and did the final inspection. He also showed my husband a few tricks with the window and told him that if we had any issues, he'd come out personally to help us out. I also just got the report below from our energy supplier - just one month and our usage is down 19%. We were able to immediately drop our thermostat 2 degrees and we have absolutely no drafts. Wish I had called Paul sooner! I HIGHLY RECOMMEND him! You won't be disappointed. He's an honest professional that truly cares about his customers! NRG Home Weekly Summary: Based on your usage, this month's projected electricity usage is 1761 kWh*, with 6 days left in this billing cycle. This month's projected usage is 19% less than last month's actual usage of 2184 kWh.

Paul Harrison, the owner of Innovative Home Improvements gave us an estimate after we saw the…read moresiding work that he did on a neighbors house. He demonstrated that he would have involvement with the project from the estimate to completion. Very easy to contact Paul during the project and follows up to inspect the project without us even asking. We would highly recommend getting in contact with him if you have any siding work that needs to be done.

Had my gutters serviced today. Used the Groupon deal so it was very affordable. I called and at…read morefirst it was their answering service that answered. Apparently they are unfamiliar with the fact that they are on Groupon so I had to call back when someone from the company was in the office to get on the schedule. They had availability for two weeks later. I wasn't in a rush so I don't mind the wait. I wasn't scheduled for the 12-4 time window. On the day of I had a work commitment that came up last minute. They were very accommodating when I called so I was pushed further back on the timeslot till after 3 PM so I could be home for the service. The technician Isaiah arrived and informed me what he was going to do. Afterwards he sent me a detailed report with photographs of my gutter system. Thankfully, everything looked good and I did not require any additional services after the cleaning and tuneup.

I am so happy with my new windows, and especially with my new sliding glass door installed my…read moreAmerican Home Contractors last week. For the first time I realize I had been hearing a fair amount of outside noise (which I'd apparently gotten used to), because these windows/doors are soundproof; now I don't hear anything at all from outside! And even better, the windows are easy to open, and my sliding glass doors actually slide well in the track, and are not shaking and drafty when it's windy outside -- major improvements from my old, builder-grade, 20+ year-old windows/sliding door. Further, the service crew was excellent -- careful, kind, professional, efficient, and they cleaned up everything afterwards. Roger, the foreman, has been doing this work for almost 30 years, and Jose, who single-handedly carried in/out the windows/doors, has been doing this work for 10+ years. I didn't get the name of the quiet third service person who was mostly outside and on the ladders, also very efficient. fyi, they did mention that working on the 4th floor of our condos from ladders was a bit more challenging as the original builder-grade windows had been made to fit by being packed/taped in place from the outside, which necessitated them having to actually break some of the glass to be able to pull the old windows out. But they did it - and did it well. Finally, Shaun, the project manager who gave me my estimate and oversaw the project from estimate, HOA approval process, to completion, was great. Highly recommended.

E & E Contracting. Professional, on Time, quality, exposure…read moreof plants - garden, cleanup. Highly recommend.

Project #2 - Siding for my home by Certified…read more There aren't enough words in the dictionary for me to describe the exceptional customer service and craftsmanship I received from Certified. From a customer service and business perspective, Steve Mitchell and his team are otherworldly. Certified just completed the second project for my house - replacing the siding and it literally is a complete makeover of my home and absolutely beautiful! The level of engagement I received from Colin, as the project manager, and Carlos as the onsite manager during the install - better than any I've received from any contractor in 40 years. Certified clearly epitomizes exceptional customer service, exceptional engagement and customer interface and exceptional craftsmanship! Thanks so much Steve, Colin and Carlos! Project #2 - Siding for my home! *********************************************************** If you're searching for a reliable company to replace your roof, I highly recommend Certified, a Service-Disabled Veteran owned business. From my very first phone call with the owner, Steve Mitchell, I was thoroughly impressed by his professionalism and genuine approach. His guiding principle is "do the right thing always," and he truly listened to my concerns, promptly arranging an appointment to move forward. At our meeting, Steve EPITOMIZED EXCEPTIONAL CUSTOMER SERVICE - he listened intently, thoughtfully answered every question, and addressed all my worries. He explained the entire roof replacement process in clear, easy-to-understand terms. When it came to areas where the wood was damaged under the shingles, Certified sent me detailed photos of the damage, then replaced and numbered the plywood so I could see exactly what was done. I received before-and-after photos, and I have to say, if a roof can be beautiful, mine is absolutely stunning and comes with a 50-year warranty! The payment process was straightforward and fair: one-third at contract signing, another third for supplies, and the final third upon completion. Unlike other companies that cut corners or leave customers hanging, Certified delivered on every promise. I'm someone who values honesty, and I can confidently say that if you need your roof replaced, CHOOSE CERTIFIED! Colin, one of Steve's representatives, provided outstanding customer service, and the roofing crew led by DeSantis was equally exceptional. Thank you, Steve, for my beautiful new roof--I'm excited for you to take care of my siding and gutters next. Certified is truly giving my home a complete transformation!

Excellent workmanship, clean and prompt. I would definitely use them again…read more Apparently I need eighty-five characters in order to post a review. I hope this suffices.

We got a great deal on our new siding and ROI did a fantastic job! It was time to replace our super…read moreold siding and the sales process was fair and we did not feel pressured at all. We got a great deal and I recommend using ROI for your next project. The construction team was great and even though the project took a little longer then expected it was still done promptly. There was a slight delay because they found old asbestos siding and that needed to be removed. Our project coordinator Brooke was very nice and helped everything run smoothly.

I contacted three companies requesting an estimate to replace the roof on my 3-story townhouse…read more Liberty Windows and Siding contacted me within 2 hours. Originally, they scheduled a meet with one of their estimators, but when I mentioned I had read reviews involving Peter, the appointment was scheduled for the next afternoon with him. Turns out that Peter was on the other side of Baltimore at the time of our appointment, so at my suggestion we spoke on the phone as it was rush hour and I didn't want him to try to rapidly get to my location during that time. Once I related to him that I needed a full roof replacement of my townhouse, Peter gave me a lot of information to consider, including the fact that he is one of the company owners. We engaged in a pleasant business conversation and some general chit-chat. Peter said he would get answers to my questions, obtain information regarding the size of my roof, and get back to me in a couple of hours. I was pleasantly shocked when during our next call, he offered a price to replace my roof that was so much lower than what I believed it could have been that I accepted immediately. I have yet to hear from the other two companies I had contacted. The next week Liberty Windows and Siding called to schedule the date of the work (and later reschedule--weather-related delays). The day of work, the crew was on time but there was a short delay as the materials had not yet arrived (different company). Once on-site and delivered to the roof, the Liberty Windows and Siding crew went right to work. I had already laid down some small tarps to cover the A/C compressor and some plants, bushes, etc., but they were respectful of my property and put down several additional large tarps to protect more of the lawn, the A/C compressor, and back porch. The crew answered any questions I had, picked up all the old shingles, plastic wrappers, and tar paper that floated to the ground rather than landing in the dumpster, and then used a long-handled magnet to find the errant nails from tear off. I had told Peter that I would buy the crew lunch, and they really seemed to enjoy it. I used to work in construction and, from the portions of the roof that I could view from the ground, the crew did an excellent job with tear-off and installation. They let me know that all the original plywood underlayment was in good condition and nothing structural needed replacing. It absolutely POURED down rain all the next day and night, and thus far I've seen no evidence of leaks. The roof is beautiful again and my house is looking so much better than its 27 years. I am extremely happy that I chose Liberty Windows and Siding to help maintain my home and highly recommend the company.

My first impression of this company was on the heels of Peter Deily; he was very pleasant,…read moreinformative and detailed about the windows, roof, and siding it the company offered and the installation prep/process. I did not decide on contracting the company for my roofing and siding projects as I found another company with the same materials used and did the job for less then this company quoted. I decided in May 2025 to go with this company for my window project that included 13 double hinged windows and 1 picture window. After signing the contract, I was informed that I would be receiving a contact over the weekend for a foreman to come out and do official window measurements for the ordering of the windows. I was called on Wednesday of the following week by a gentleman only to say " I am 20 minutes out from you." I didnt understand how he decided to just impose and not make contact prior to set up an appointment as I was told was to happen. This was the beginning of red flags. However, we made it work out as I work and was not available for this impromptu measuring. On June 12, 2025 I was phoned to alert of my windows were coming in and to set up installation appointment. I settled for June 16, 2025 starting at 8am, if weather permits. I took off of work and had all window blinds/ covering down and furniture moved 2 ft away from windows as instructed; this was a lot of work. On 6/16/25 at approximately 945ish am I received a call from a female whom informed me that the installation had to be cancelled for the date as its raining. My issue with this situation was that the company (humans) knew that it was going to rain in the beginning couple hours of the morning and could have cancelled over the weekend to be considerate of my time and not have me sitting around the house using leave from work unnecessarily; the weather forecast is online. In addition, I had to get the window coverings put back up for security and privacy. The installation occurred on 6/24/25. The company had a crew that came out whom seemed okay. I had to request that they use foot coverings; this should be a requirement and something I did not need to ask. They started upstairs in the bedrooms. They placed covering on the beds. However while working they placed tools and water bottles on my wood furniture, which was a NO NO. I didnt understand the lack of respect for my property. The crew removed old windows that were put in when the house was built 30 years ago. As they installed I noticed the windows had about a 2-3 in gap all around. That was quite alarming if the windows were measured correctly. They sprayed foam as I was explained in the gaps but NEVER pur window flashing up as I was told they would. They put caulk up only. The caulking was very messing and large amounts on my newly replaced siding. Thet also cracked the siding on the rear by the light fixture. By using the ladder and thumping it harshly up against the house; assuming it was too heavy for onw person to move creating the behavior. With that created divets in my composite front bump out with ladder prints from the cross bar type thing attached to the ladder on multiple areas. Also they didnt clean up their mess. I called after they finishes to alert of issues. It took me a couple times and then I got one of the workers that came out. Then the owner. I was not too pleased with the owner as he rushed and overspoke me as ig I dont know what to look for and wasnt very pleasant and condescending. After speaking with the owner he came out tje following Monday. And later that afternoon it rained and water poured from the front bumpout kitchen window. I called owner back on facetime so he could see the activity. The owner came out the nexr day with the crew. He walked around and said the wimdow job looks nice but never addressed my window flashing issue. However the leaking window was due to the seals around the composite bump out beinh pushed and detached; consistent with the ladder pressing on it as stated prior. The crew damaged the window metal frame and caulked it in the living room. It was never corrected or fixed. It was brought to the owners attention as well. The crew resealed the areas. The messy caulk on the back and siding, the crew actually cleaned it up the day of the window installation. The crew left dirty hand prints on my white bedroom dresser and on the walls bear bedroom front window. The crew cut out areas of my window ledge and caulked over it and it was never correctes after bringing it to owners attention. Also all stickers and hand prints were left on windows. This should have been cleaned up. The crew did not clean up their mess as I was promised. Because of my experience with the seemingly condescending attitude and over and quick talking I will not be able to give a rating higher then a 3.

We had some wind damage to our roof. Chesapeake replaced the entire front of the roof and cap…read morewithin the insurance allowance. They left the yard so clean that you wouldn't have even known they had been there. We've used them for the original roof several years ago and new siding a couple years ago. The prices were very reasonable. I hope we don't need to call them any time soon, but I would if I needed similar services. I know they're supposed to be but they were great before the sale. The sales team kept in touch, came out to walk us through the process. They even stopped by to pick up a check. And it didn't feel pushy or sleazy. I felt like they genuinely wanted to serve us.

Thought I had a garage roof leak, so called out Chesapeake Roofing for a free inspection and cost…read moreappraisal. Victor came out and conducted a garage attic inspection using a tall ladder ceiling hatch. He didn't enter the lighted attic but just did a visual inspection using a flashlight. After his inspection, Victor claimed one side of my roof needed an asphalt roofing patch. What he didn't tell me was that, five to six feet from his attic ladder inspection, was an extremely obvious water pipe leak that had created black fungus on nearby wood. So obvious you could easily view without a flashlight. So what we have here is deceiving a possible customer by telling him he has a roofing leak when, in reality, a plumber was needed to correct the interior water pipe leak. Thus, my one-star rating, which actually should be lower.

I've hired Winfield Builders twice, once to replace my roof in summer 2021 and again in summer 2022…read moreto replace my gutters. Zach made a strong impression from the start--when he came out to inspect my roof and I told him of a problem area, he went up on the roof to look at it! Replacing the roof took only one day, the crew arrived early and worked very hard. I also had the gutters replaced, opting for 6" gutters. The larger size has made a huge difference, as they're less likely to get clogged. My home is in good shape thanks to Winfield Builders!

I hired Winfield Builders to replace two old skylights in my Rockville home, and Zach and his team…read morewent above and beyond. My project was complicated because my 1980s drywall shafts were the wrong size for modern solar blinds. Instead of just "making it work" or creating a huge mess with drywall dust, Zach proposed a brilliant custom solution: building a clean birch veneer box with custom trim. It looks stunning and kept my house completely dust-free. What impressed me most was Zach's integrity. During the install, a small piece of my old plastic molding snapped. Instead of ignoring it, Zach took full ownership and replaced the trim on both skylights with upgraded foam-backed wood molding at his own expense to ensure everything was airtight and uniform. It is not a simple fix but an upgrade, for free. See the attached before/after pictures and the broken plastic. Like most customers, I contacted a few contractors before selecting Winfield Builders. Their price is VERY reasonable, and the communication through Yelp was professional and transparent. It is rare to find a contractor who cares this much about the details. If you want a crew that is honest, skilled, and delivers a beautiful finish, call Zach. 1000% recommendation!

Thank God I found A&R Roof Services, because the three or so weeks I was searching, I was getting…read morethe run-around by others. "We don't service that area," "I don't have a ladder tall enough," or companies that just didn't show up for scheduled appointments. Extremely annoying! Not Ramiro from A&R. He was very prompt, professional and knowledgeable of the situation. We scheduled a day/time for him to arrive and he arrived exactly on time. He came by to check out my issue on the roof, explained what was going on, gave me a reasonable estimate and was ready and willing to fix the issue on-site. Since I had a few other issues internally with the roof, he agreed to come back the following week to finish up the issues. I can't believe he and his colleagues were able to assist me so quickly. They get BIG time props from me! I'm really satisfied with the work that was provided. He even came back to finish up the job on the inside. Absolutely will continue to use him and his company in the future. Side Note: He's coming back next week for a totally different issue.

Don't trust these people with your roof. They said they fixed the leak in mine but after Saturday's…read morerain the leak is still there and the people at A&R tell me now it's my fault. How can that be, they were the ones on the roof doing the repairs. These are not qualified roof people. Don't trust them.

Christian came out and did a fantastic job on my roof repair. His price was below all the other…read moreqotes I got. A branch had punched a hole in my roof which resulted in water coming down from the ceiling. Christian came out, patched it all up, and cleaned up the whole roof in 2 hours. Very professional. I highly recommend this company.

KC Brothers was a pleasure to work with. Christian, Jose and the rest of their team were prompt,…read moretransparent and efficient. They finished our roof, new sky lights and gutters all in the same day. If you are looking for roof, siding or gutter work you can't go wrong with KC Brothers.

I live in Piney Orchard and needed my roof repaired fast. It was old when I moved in a year ago,…read morewith missing tiles, and recently a leak started. Arif saw the pictures and realizing the seriousness of the situation, he came the same day to evaluate the roof, measure and give me a fair quote. His team came on time, replaced my roof with high quality shingles, and even threw in a shed repair for a very reasonable price. The work was completed in 1 day and his team left the grounds spotless. I will absolutely use AA Repairs in future for all my contracting and repair needs. This contractor is licensed, bonded and insured, understands HOA requirements, and the work is guaranteed.

We contacted AA to get an assessment of a significant roof leak in our home. Arif called back…read morealmost immediately and came out quickly to look at the roof. He quickly found the leak and proposed a solution. He sent his team out within a few days and they replaced part of our roof in less than one day. They did an excellent job and we couldn't be more pleased with the outcome.