I had to make an emergency run to Leslie's Pool Supplies because my local Dollar Tree was…read morecompletely wiped out of stock on pool noodles, and I needed some immediately. If you are looking for a bargain, this isn't Dollar Tree--you are definitely going to pay a premium for convenience here. However, I was really impressed by the quality upgrade. The pool noodles at Leslie's are noticeably thicker, much more dense, and feel like they will actually last a few seasons without crumbling apart like the ultra-cheap ones do. The store was clean, well-organized, and the staff was friendly, which made for a quick in-and-out trip. If you just need a cheap, disposable noodle for a single weekend, wait for a dollar store restock. But if you need them right now and want something durable, Leslie's gets the job done.

I would give Ben at this Leslie's Pool location a 10 if I could! I am a 70 y/o disabled female and…read morecalled my local Leslie's in Moreno Valley and received no help. But I called the location in Riverside and spoke with Ben and he went above and beyond to help me. He was so helpful and pleasant and took great care of me, which is hard to find now days. If you have a pool and are in Riverside County, this is the place to go for all of your pool and spa needs. Ask for Ben and you will be certain to get the best customer service. Ben listens to what you are saying and doesn't talk over you and really goes out of his way to help you.

I purchased my Hotspring Spa from Valley Hot Spring Spas in 2021. They have provided excellent…read moreservice from the time of sale. Special recognition to Lorenzo, their Service Technician. His knowledge of these spas and his attention to detail is excellent. No one compares. He is the best. Thank you, Lorenzo.

We love our hot tub and cover we got from Valley Hot Spring Spas and BBQs so much, we just had to…read morecome back to create our backyard kitchen oasis!! It started with basic design idea on the back of a napkin and turned into The Most Beautiful outdoor kitchen! Way above our wildest dreams. Jason came to our home with a tape measure and some blue painters tape to turn our napkin vision into some real workable dimensions for a custom build. He gave us a really great deal and reasonable expectations for delivery. We went to the showroom and met with Kaitlyn to pick out tiles and that is where the magic happened. Kaitlyn and my fiancé worked beautifully as a team to select the perfect counter-top, back-splash tiles and some stack-stone accents. They really know their business and products. The delivery team arrived 8 weeks later; meeting the original promise made by Jason. The team was professional and careful as they turned the napkin vision into reality. The next day, Eddy the "palapa guy" came to confirm the dimensions for the palapa roof. A couple days later and our outdoor kitchen was completed. Our outdoor kitchen / bbq island is so much more beautiful than I ever could have hoped. I cannot find words to describe how happy we are. Thank you Jason and Kaitlyn from Valley Hot Springs Spas. And thank you Eddy from PalapaGuy for helping us create our "paradise oasis"!!!!!! If you are shopping for a hot tub or bbq island, look no further! Valley Hot Spring Spas and BBQs is the very best!

We are very happy and pleased with the final results. The entire process went smoothly from start…read moreto finish. Shannon was awesome with communication and getting us all on the same page. Going with pacific pools was absolutely one of the best decisions we've ever made.

Pacific Pools & Patios. What a great company! Chuck and his team were very professional and…read moreknowledgeable! The whole process only took a couple of months from start to finish. I highly recommend them. The price was very reasonable also!

We worked with Jim from Custom Spas Direct a few years ago to get a brand new, 6 seater hot tub for…read moreour new house and we were super happy with our purchase! Not only did they give us a fair price on a Vita Spas Envie but they also financed it for us at 0% interest. We've now had this tub now for many years and have made so many memories with our friends in the backyard and gained relief for our sore muscles since our purchase in 2022! Thank you! Highly recommend Custom Spas Direct in Upland! Check them out!

During my research process, I read numerous online postings advising that a nearby, trustworthy…read moredealer is the most important aspect when buying a hot tub. Although I was about to purchase a hot tub from a large, well known dealer in Corona, I decided to look at Custom Spas Direct, which has good online reviews and happens to be very close to our house. I'm glad I did. I was not familiar with the Vita spa brand that Custom Spas Direct sells. There's very little information available online. After doing some digging, I determined that Vita is a decent, mid-range spa with competitive pricing. Nothing fancy, but it's built with good components from companies like Balboa Water Group. Dealing with Custom Spas Direct has been fantastic. It's a small company and we interacted directly with Jim Galpin, the owner. Jim is a straightforward guy and he was very helpful in choosing a spa. Since I was unfamiliar with Vita, I had a lot of questions and he patiently answered all of them. He quickly responded whenever I sent him a text with a question or request. After the purchase, he was super flexible with regard to delivery, setup timing, coordinating with the electrician's schedule, etc. The delivery and setup was quick and well done. The installer did a good job answering all of my questions. We've had the spa six months and have had a couple of minor issues. One was probably due to user error on my part and the other was not. In both cases, Jim responded to my texts immediately and quickly resolved my issue, even during a holiday week. I'm so glad I purchased from a local dealer that provides such fantastic service after the sale. I'm sure a larger dealer would not have given us the same treatment. Thanks Jim! Five stars!

I was helped by Andrew. Very knowledgeable and found issue right away. Fixed leak and restored…read morepower. Charged the quote. Language barrier overcomed by telephone translator. My only issue was I was told he would be there at 9:00am and he arrived at 11:30am. I think the office meant he would be there between 9 - 12 am.

Available on the weekend which was important for our rental cabin. Sent someone out within an hour…read moreof my call. Was able to trace and fix all the damage done by the rat that had chewed through a bunch of my wiring and added a protective sleeve to try to prevent future damage. Courteous and the service quote just to come out covered most of the work that was done. We were worried a whole new panel would be needed and a number of replacement parts. Spa heated right back up that day.

tony was the absolute man! he was absolutely fantastic and was very helpful along the way. shout…read moreout to the team for the delivery and getting it all set up in the perfect spot! thank you again so much to tony and the crew at spa max for an amazing experience.

I purchased a spa from Spa Max a few years ago and I've been nothing but impressed with the spa and…read morethe service I've received since. I'd like to specifically give a shout out to Saul who recently repaired my Jacuzzi and was phenomenal. Thanks guys.

John has helped us out on two occasions with our in-ground pool equipment. Both times he has done…read morean outstanding job! He is professional and very knowledgeable, I strongly recommend "Outdoor Comfort" for all your pool issues.

John read from comfort spas is the best. He is a wizard when it comes to diagnosis and repair. He…read moreis got a lot of experience and I wouldn't have anyone else touch my equipment.!

Dealing with OC spas and hot tubs has got to be the easiest decision I've made in a very long time!…read more I bought a house back in June and it had a hot tub but the cover was trashed and the corner pillows we're growing gunk on them but otherwise the spa was in great shape. I called Ryan at OC spas and hot tubs and texted him a few photos and not only did he have the exact cover and pillows in stock but also at a great price and was delivered the next day. Yep, I'm a happy camper and now the spa looks brand new! Thanks a million and Ryan and your team and you're the first place I'll call when I need replacement parts.

Ryan was absolutely great, just got my hot tub installed today. Very personable, great…read morecommunication and so helpful. Truly helped and installation went great! Danny is amazing too! Excited to use it