As a Christmas present to myself, I decided to treat myself to pretty nails. After working in a bakery for almost 6 years, I've been nursing my hands back to health and I was ready to find a nail salon that was not too far from home that was clean, professional and friendly. A friend recommended that I check out Absolutely Nails Salon in New Berlin on Greenfield Ave. I checked out the website and saw that they offer a wide variety of nail services and I picked up the phone. It was about 8:15am on a weekday. The owner (Le) answered the phone and we had a thorough discussion about my nails, and what I was looking for. Then she asked if she could call me back to actually book my appointment because she was actually driving to the salon at the time and I said "oh I didn't realize that I didn't call the salon number"....turns out she actually has all calls forwarded to her cell phone when the salon is not yet open so she does not miss a client call. That was my first clue that this little salon places the customer first. She called me back promptly and set up a consultation and appt with Holly, one of her nail technicians. On the day of my appointment I arrived to find that this salon is actually in a house that has been converted to a salon. It is not luxurious and expensive looking like Neroli downtown, but it is clean and homey, and I was warmly welcomed as soon as I walked in the door. Holly was ready for me right away even though I was a bit early. She examined my nails and we talked about what I wanted and the options available. We settled on gel nails as I am still pretty hard on my hands and she began to create what became the most beautiful set of nails I have ever had! Holly is friendly, easy to talk to and very talented. She gave me tons of options for decor, and when we set up my next appointment, I learned that I could also set up appointments online via their website, and that they also have a text-based appointment reminder system. I could not be happier with my decision to get my nails done at Absolutely Nails Salon. If you are looking for a cold, quiet, swankily-decorated spa with outrageous pricing this is not the place for you. If you are looking for a warm, inviting place with reasonable prices and friendly people and don't mind a little outdated decor, this be the place for you! read more