I am honestly so shocked at the lack of cleanliness of the vehicle we received from this Enterprise…read morelocation. The seats were stained, and there were hair from other people in this car. The seatbelt had a funky armpit smell. It was evident that they did not clean this vehicle prior to giving it to us. The exterior of the car was barely clean. I'm utterly shocked and disappointed at the service I received. I had to BEG for a new car. My vehicle should have been recalled immediately and given another one. It took 2 days for them to find me another vehicle and this was with me calling the branch and the corporate office MULTIPLE times. I wouldn't rent a car from here. This was my only option because my car was in the shop getting repaired. I probably would not rent from enterprise again.

Tried to give this location another chance. Reserved car over a week ago. Same terrible…read moreexperience and even longer wait. Car not full of gas, payment was taken inside, was ready to leave and ended up having to go back in to pay (again). Each visit can't be due to short staffing.... Learned my lesson and will be moving on to a different rental car vehicle for my monthly work trips in the future.

Inspect the car before leaving with time. This was…read moreinconvenient for me because it was fine until ants started appearing in the middle console and out of the steering wheel. Other enterprise locations did not have cars available to switch off with and it was too late for me to return due to my work schedule.

Unfortunately we had a pretty rough experience here, which is sad because Enterprise is typically…read morevery good. However, the staff seemed uninterested and were chatting the entire time when we went to retrieve the car. I paid for an SUV similar to a RAV 4 and was given a Jeep Renegade, which is about the size of a Kia Soul and NOT an SUV. The car was either breaking or just a bad car because it could barely accelerate! It also had an oil change light on. The staff was friendly but offered no money back or anything. I'll be looking for a different location next time. Also, the office of this location has a horrible odor, FYI.

It is so nice to be greeted with a cheerful smile! The Hertz reps, Candy and Drew, are two of the…read morefriendliest people I have had the pleasure of meeting. The check-in process took about three minutes, the care was excellent, and I highly recommend this location! I read the previous reviews, and I can only suppose they were under different management back then, because that is not what I experienced at all. Mine was a 100% excellent experience.

Worst customer service. I had no option as my car was in the collision center after got hit from…read morebehind. The other party's insurance uses Hertz. Terrible, horrible experience. The 1800 would tell you one thing only to get a different thing when you go to this office. The lady there seems to have a bad attitude not sure why. She doesn't like to work there, find a different job. She shouldn't be working in a customer facing job. The office is tiny shared in a Ford dealership. What else can be bad about this rental office... Don't waste your time, go somewhere else.

Very nice comfortable vehicle. Spacious. The only drawback was getting in and out of the vehicle…read morewithout a running board! It would have been nice if a step stool was provided!

If you need a 15-20 passenger van this is your spot! I needed a comfortable van to carry 15 family…read moremembers to a few holiday functions around Dallas then to look at Christmas lights. The Capps location is convenient and the service is excellent. Id never rented or driven a van like this and they made it simple. Explaining everthing from stem to stern. I couldnt be happier. They provided me with a modern, clean well maintained van that made our family outing very enjoyable. Highly recommended.

This place is horrible was supposed to have a car this morning when we called to confirm they…read moredidn't have a car but would have one by 2. When didn't hear back called still no car. Rude customer service and support. They don't hesitate to take your money but then you have to wait 5 days to get refunded.

The morning of my rental, which was supposed to be a full-size SUV, I got a phone call that Avis…read moreRockwall would not have my reserved vehicle available. It was not a problem for me, as this was just a two-day rental because my car was in the shop, so I willingly took a smaller SUV. My check in later that day happened to be with the store manager, and she was pleasant and reasonably efficient. She took me out to show me the car, and specifically pointed to the gas gauge and said you can see it is full. Although there was a tiny yellow line at the top, I assumed for this vehicle, which was a Jeep Cherokee, that was standard for a full tank. I drove the car one day out of the two days, and returned it on the second day after filling the tank. Because I had driven so few miles, the tank-fill shut off at a gallon and a half of gas, which was full. When I then returned the car to Avis, the clerk looked at the gas gauge and said it didn't look full, because it had the same yellow line at the top. I showed him my receipt, and because my receipt from Kroger's had the date, but no timestamp on it, he proceeded to say there would be refueling fees because the tank was not full. End of story, I spent 10 minutes arguing with the clerk and got nowhere. Manager came out, checked the car and came back and said it's full and checked me out. No apology, no pleasantries, just sent me on my way. A total scam to try and get me to pay a refueling fee on a completely full gas tank. I will never go to this Avis location again. I hate to leave a poor review, but sometimes the public just needs to know the real scoop on a scam store.

just wanted to share a couple pictures of some of the rental cars from Intellegated Enterprises…read more The fleet was clean, stylish, and exactly what I needed. The process was smooth, the service was responsive, and the ride quality exceeded expectations. Whether you're booking for business, leisure, or just need something reliable last minute, this company is on point. I appreciate how easy they made everything. You can tell they care about presentation and experience. I'll definitely be back and recommending them to others looking for a no-stress car rental. Solid service, great cars, and good people behind it!

From the owner: At Intellegated Enterprises Inc., we make sure our customers have the vehicle that's right for them!read more

Avoid this rental office at all costs! We rented a car from them, three weeks later received an…read moreadditional bill for "repairs" - it's a total scam and a ripoff, this office obviously pads their bills with made-up charges. If I could give zero stars I would.

Just don't! If you ever listen to anything from me... avoid at all costs. You might have a better…read moreexperience at a different location, but avoid this one. And it starts with the franchise owner down to the staff. Just keep driving by and find a different place!

Horrible experience here!!!! Customer service is terrible and try to suck you in with hidden fees…read moreand a credit check!!! I never authorized a credit check!!

This business has the same people working in it years after my first rental. They are courteous and…read moreprofessional. I use their services while having auto body work done nearby. I highly recommend this location.

This review is NOT of the dealer that I rented truck from!!…read moreI rented a car trailor and truck and the tire flew off car trailer. Roadside assistance took 5 hours to get someone dispatched to a location 30 miles south of Amarillo, TX. When someone finally arrived they were there to tow the trailer not my car, they wanted me to leave the car on the side of the road. Next day trying to get a new car trailer is insane, the roadside service team is no help at all, the Budget customer service team is terrible. NEVER, NEVER,NEVER use Budget truck rental, and if you do God help you if you have a problem, because Budget will NOT assist you, at all!!!!! Worst experience I have ever had renting any type of vehicle. I will never use Budget for any type of rental again.