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    Absolute Auto Group

    3.0 (2 reviews)
    Closed Closed

    Services - Absolute Auto Group

    Bumper repair

    Auto frame testing

    Auto maintenance

    4 More Services

    Auto repairs

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

    Absolute Auto Group Photos

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    1 year ago

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    Avis

    Avis

    (15 reviews)

    This place is horrible was supposed to have a car this morning when we called to confirm they…read moredidn't have a car but would have one by 2. When didn't hear back called still no car. Rude customer service and support. They don't hesitate to take your money but then you have to wait 5 days to get refunded.

    The morning of my rental, which was supposed to be a full-size SUV, I got a phone call that Avis…read moreRockwall would not have my reserved vehicle available. It was not a problem for me, as this was just a two-day rental because my car was in the shop, so I willingly took a smaller SUV. My check in later that day happened to be with the store manager, and she was pleasant and reasonably efficient. She took me out to show me the car, and specifically pointed to the gas gauge and said you can see it is full. Although there was a tiny yellow line at the top, I assumed for this vehicle, which was a Jeep Cherokee, that was standard for a full tank. I drove the car one day out of the two days, and returned it on the second day after filling the tank. Because I had driven so few miles, the tank-fill shut off at a gallon and a half of gas, which was full. When I then returned the car to Avis, the clerk looked at the gas gauge and said it didn't look full, because it had the same yellow line at the top. I showed him my receipt, and because my receipt from Kroger's had the date, but no timestamp on it, he proceeded to say there would be refueling fees because the tank was not full. End of story, I spent 10 minutes arguing with the clerk and got nowhere. Manager came out, checked the car and came back and said it's full and checked me out. No apology, no pleasantries, just sent me on my way. A total scam to try and get me to pay a refueling fee on a completely full gas tank. I will never go to this Avis location again. I hate to leave a poor review, but sometimes the public just needs to know the real scoop on a scam store.

    Absolute Auto Group - autorepair - Updated May 2026

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