Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

Akron Window was recommended by a vendor that I trust for window repairs. The home is a 1946…read morerental that I've owned for a number of years in Cuyahoga Falls. The job was priced fairly and the installation went smoothly with excellent communication. I am very pleased with the quality of the product as well as the installation. Highly recommend.

I got several quotes and then realized the windows I wanted were made by Polaris. Through the…read moremanufacturer I was put in touch with Akron Windows. Their pricing was the lowest. They kept me in the loop as to when the windows were received and did a wonderful job of installation. If you want to replace your windows, please contact them.

From start to finish it was a great experience! We had new windows put in - the rep that came out…read morewas knowledgeable & friendly and gave us a quote in a short time. The crew that came out to do the install was very professional, arrived and time and took extra care to make sure the thoroughly cleaned up when they were done. The windows look great and we are very pleased with the entire process!

I called out 4 different companies and this company was the 2nd one to come quote me. I canceled…read morethe last 2 appointments and went with Empire, thanks to Ben. I was told it would be up to 8-12 weeks until receiving the products so I told them I'd have to return to Ohio for it to just give me a couple of weeks notice. I ended up getting a call that they wanted to install the next day after only 3-4 weeks! That was fast! But I wasn't able to get back there that quickly and had to make arrangements for someone else to let them in. My not getting to be there I have no idea how it looks or works. According to my tenant, the sliding door wasn't shutting properly or locking and the paint needs another coat or 2. I called Empire and they went out at my tenants convenience and fixed the door/lock. Awesome service! Great pricing. And we will see how the quality holds up after a winter and a summer in Ohio. I have a great feeling that Empire being a family business will only be a phone call away if needed and I love supporting those businesses! These are the only pics I have so far. I just noticed there's no screen in pics so I'll have to make sure there is, but something tells me empire has done it right. I just didn't get the final pics. I will do business with them again on other condos I have and I will recommend them!!!!

They did an excellent job installing windows in my whole house. They finished in one work day. The…read morewindow fit perfectly and look as if they have always been there. The value was excellent 33% cheaper than other quotes. The wait to receive the Windows from the manufacturer is a little longer than normal but at no fault to the direct window team. It is evident that Jim takes great pride and joy in his work and he is very knowledgeable in the product.

From the owner: Our Mission: Direct Windows? mission is to provide the best energy efficient and technology…read moreenhanced windows and doors at prices that are affordable for the homeowner. We commit to deliver quality, the highest industry integrity and impeccable service. Great Value: There are no gimmicks, haggling, high pressure tactics, or ?free stuff;? we deliver our best price up front. ?It?s like getting windows direct from the factory with installation included!? We give great value for your hard earned money.

Extremely pleased with our new GAF roof system. William Dye was great to work with and…read moreprofessionally managed the project from start to finish. Huge thanks to the entire Exteriors Plus team!! Highly recommend!!

I couldn't be more satisfied with their operation they came right in no time a full inspection was…read moredone worked great with my insurance they gave a reasonable price, efficient work, and friendly service I could not recommend exteriors plus MORE to all homeowners with exterior casualties I know I'm calling them next time!

I had an excellent experience with Zen Windows, from the initial quote to the installation process,…read moreeverything was highly professional and customer-centered. They did not waste my time with pointless/endless presentations like the other windows replacement companies. Jeff, the owner, and Tim, the installer, are both extremely knowledgeable, approachable, and friendly. I will definitely use them again.

Cleveland, Ohio. My VPN must be saying I'm from CA. This…read morecompany is straight forward honest with integrity. They told me the price with no hidden fees. They were very professional which has been a long time since I have seen men who do good business. The installer name Tim, was very polite and his assistant also was polite. They did not disrupt nor offend the neighbors by crossing any boundary lines and they worked fast. They did not make too much noise. Nothing out of the ordinary of what to be expected. They installed within the time frame they promised and payment was easy to process and straight forward. They look you in the eye which is a good sign of confidence in what they do and nothing to hide. I'm very pleased with the windows and they are excellent quality! This is truly a good company to do business with. I highly recommend! 5 star! A+

Everything went well from the first call to the finished result. Very professional. I will be using…read morethis company in the future

We hired them to install gutters, & repair our roof, they got the job done in the same week we…read moreasked for a quote since the weather so nice this winter. They will be back to repair our chimney. They were so nice and easy to work with and their price was below other estimates. I have asked them back for more repairs, we would highly recommend them.

Iva & Brandon went above & beyond to help me get my roof replaced very quickly at a difficult time…read morefor my family. They worked with my insurance company Service and workmanship were fantastic. They were on time & communication was great.

This company was recommended to me by my insurance adjuster as being very honest, fair, and on…read moretime. I am so glad I went with his recommendation. We had several micro bursts, mini tornadoes, in or area and needed new roofs on our house a seperate garage along with replacement siding. This company came out within days, not weeks like othe companies. Theysecured the roof right away some we did not sustain more damage inside the house. The crew was very polite and worked from eary morning to well after 6pm. They even offered to help unload a big box for a future project that I will definately hire them for. The owner, Brandon called or text me on a regular basis to let me know any changes in plans, update me on the progress, helped me undersatnd and work with the insurrance people and even made suggestings about picking color and style of roof tilrs and siding color- what was popular, help with re-sale and just give the best road appeal.

We couldn't have asked for a better experience! Don is such a nice guy. He was so patient with us…read moreand was willing to answer every question we had. He offers a great value, the best we have come by to date! We get compliments on our windows all the time! We have been recommending Don to anyone looking for new windows, and will be using him when we are ready to replace our upstairs windows too. Choose The Veteran Window Owned Company, and you won't regret your decision!

From the owner: Using quality materials installed by experienced professionals always equals longevity. As…read morehomeowners we are always looking to get our moneys worth and feel satisfied with our purchase. We understand this.

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.

I had what I felt was a roofing problem and Mark responded very promptly. He determined that it was…read morenot a roofing problem but more likely linked to the HVAC. A very personable man and if/when I need roof work this is definitely the company I will go with. Outstanding service.