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    Window Nation Cleveland

    Window Nation Cleveland

    2.0
    (100 reviews)

    As a homeowner, I realize that taking care of my home and updating it and maintaining it can be…read moreexpensive. I also understand that I am going to have to talk to vendors that are trying to make money off me and I am going to have to listen to their spiel and haggle with them. And then deal with several other people along the way before the job actually gets completed. After my experience with Window Nation, I don't think I can honestly recommend that anyone else purchase windows from them unless they are prepared to deal with all the hassle up until you get the actual windows. Knock on the door from an ill prepared salesman who said they were in the area that day. Had to haggle about the price and were offered coupon after coupon (price without any of the coupons was astronomical). We were offered a cruise we had to pay for (not a free cruise, only a voucher for a company that offers cruises to people who make large home improvement purchases). Huge lack of communication from the company until the actual day of the install (we had to call them several times about the cruise voucher, about a receipt, about scheduling; things were really only taken care of once the owner of the company got involved and handled things). We were given no direction to move furniture or window treatments prior to installation. Day of install was great, aside from my husband having to move all the furniture out of the way and take all the window treatments down because the installers are not allowed to do any of that, and aren't even allowed to help. Installers were professional and efficient, covered all our stuff with plastic, and didn't leave a mess behind when they left. Seriously, other than the furniture being out of place and the new windows, I would have never known they were there when I got home. So if you choose to go with this company, beware of the process prior to actually getting the windows. The installers are great, the windows are great, but the company itself and the way they handle things can give you a big headache.

    We sat and listened to their sales pitch for 1.5 hours while they told us why they so professional…read moreand would do a perfect job. The two salesmen that gave us the bid looked at the window. Three people came out to do measurements. None of these people told us there would be any problems installing the window. This was for one window that was going to be installed in one day. It took two months and I had to finish the work myself. Apparently ours was the first house that they had ever done a window replacement for that had vinyl siding. They took five weeks to finish the outside of the house because they needed to order replacement parts that were damaged during removal. They needed eight weeks to get replacement woodwork for the inside because (you guessed it) they damaged it during removal. If I hadn't had to consistently call to find out the status of the job, we'd probably still be waiting to get it finished. COMPLETE AMATEUR HOUR. Do your self a favor and find someone that can do the job right.

    Window Universe Cleveland

    Window Universe Cleveland

    4.9
    (46 reviews)

    Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

    ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

    Davis Door Company

    Davis Door Company

    5.0
    (14 reviews)

    We used Davis Door Co. to install new doors over 6 years ago. With temperature swings and everyday…read morewear, a spring had broken. They were out in the snow squall and a day after our call. The tech was outstanding in providing information on general maintenance and explaining the problem. He caught another minor issue and resolved it all to our satisfaction! The price was reasonable for the timing of the call, repair, and standard cycle life for a spring. We highly recommend Davis Door Co!

    Coming to write this review and seeing ALL the reviews were 5-stars is not a shock…read more We hired Davis Door Company to replace our garage door about 6 months ago. The ENTIRE process was a delight from the individuals in the office that made the appointment to the technicians that installed the garage door. They were 10-star service individuals. They were extremely kind, personable, professional, and efficient. The best part of the review is that this is the beginning!!! Fast forward to today (6-months-ish from when the brand-new door was installed). We had the perfect storm over the weekend where one teenager is leaving and shuts the garage, unsuspecting his teenage brother is in the process of backing out of the garage. Well, our garage door looked 9-months pregnant after the impact. Luckily no cars or teenagers were harmed in the making of the perfect storm. My wife called over the weekend to see if we'd be able to get on the schedule early this week. They called her immediately on Monday morning- letting her know Wednesday was the first available appointment, before my wife could say OK or darn it, the woman on the other line said, No- I'm going to have someone out today between 12-4. We received a message that 12pm that the technician was 20-minutes away!! When he arrived, he was EXTREMELY friendly and said Oh we can get this fixed right up. He also informed me he remembered putting our door in 6-months ago. He knew he could get the door back into working condition but still gave me a few options of what they can do if we don't like the look or function after it's up and running. It could not have been an hour later I hear a knock on the door that he was finished. He showed me the door inside & out, put the door up/down, and even offered to reprogram the keypad if I needed it. I'm not sure if you've made it this far into the story/review or not- but I will forever be a customer and advocate of Davis Door Company. I'll recommend them to anyone I can in their service area. It is very hard to find a company so pleasant, affordable, and customer focused in this day & age- especially a service industry. THANK YOU TO EVERYONE AT DAVIS DOOR COMPANY!!! You have a customer for life!

    Easy Windows & Siding

    Easy Windows & Siding

    5.0
    (5 reviews)

    These guys are the best! They take the time to explain everything, are very courteous and…read morerespectful and did an amazing job with the windows! I would definitely recommend them andif I need any other services they provide I will use them again!

    I was looking to side a house that was very dated and out of shape. I had a few special needs on…read morethis job. I was contacted by Jeremy offering to give a quote for the job. I had two other well known companies that came in one at 15k+ and another at 12k+. I started working with Jeremy with the quote and he uses a app on the smart phones that is called hover. This app allows you to take pictures of your house from different angles and render a 3D view of the house. He came back with what I thought was a fair price. All the items I wanted covered in the contract were covered. Everything was signed through electronic documents. He was able to get me 0 down and 0% interest for a term of 6-12 months. I ended up going with the 6 month term. The only think I wish I had was more face time with Jeremy during the signing process. Install: The installers where great. Very hard workers and knocked out the project with 2 guys in 4 days. I was on site a lot of the time and I did not see any time of them not working hard and that was something great to see. They communicated with me and let me know what was going on and made sure that I was informed. When the project was done I had a few things that I wanted to get touched up. Very small things they knocked out in 10 mins. That was great to see. I would say my overall experience with Jeremy and the crew was a very good one. Fair Price, quality work, good communications, and willing to make sure I was satisfied with the project even if it meant coming out to fix something.

    Direct Windows - windowsinstallation - Updated June 2026

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