Turned out my door was frozen. The opener was fine. But…read moreGarreth Rogers pointed out some defects in the system that needed upgrading, or I could have problems down the line. I chose to be proactive and had the work done. Though a bit costly, I think I may have prevented a problem that would eventually cost me much more.

Michael Reitenbach called and arrived as promised. He saw the broken spring problem and replaced it…read morequickly and at a reasonable price. Thanks for the polite and prompt service!

Great service at a reasonable price. Michael did an excellent job with the spring repair and new…read moreopener installation. Another company said I would need to replace the entire garage door opener system, but Overhead Door was able to repair it for less for about one-third the price of replacement.

Door wasn't operating correctly. Lady on phone diagnosed it quickly, broken spring. Offered to send…read moresomeone out that day. We Agreed on the next day. Guy came out an had it fixed quickly. Charged exactly what estimate was. Outstanding experience....

Called them for what should've been a simple repair. Ended up waiting all day and no one ever came…read more When I called back, the lady just said "we're running behind." Never rescheduled, never heard back.

Called for help and got attitude instead of answers. The technician brushed off my concerns and…read morerushed out as soon as he could.

Late on Christmas Eve (PST), my tenant called to say the garage door cable had snapped and her car…read morewas stuck inside. As an out-of-state landlord with properties in Akron, Ohio, I had no idea who to call, especially on a holiday. I reached out to 3 of the top 5-star vendors on Yelp and was literally on hold with one company while they "checked their database" for pricing in order to give me an estimate. That's when Mr. Keith King texted me back and said he could take care of it. Keith went straight over, despite having a nail in his tire, repaired the cable quickly, and charged a very fair price. No service fee just to give an estimate (which others were trying to charge), no holiday price gouging, and no hassle. He emailed me an invoice with a payment link, and that was it , easy and professional. Honest, reliable, and genuinely helpful. I couldn't ask for better service, especially during the holidays. Highly recommend.

Same day service on an emergency situation. Very reasonably priced and Keith did a great job…read moreexplaining what was wrong and what needed to be fixed and replaced to correct the issue. He made sure other components of the door were in good order and I will use them anytime I have a garage door issue or when i put in a new door. I highly recommend Neighbor Door.

We have used Rick twice now since moving into our new house. On the very first day the spring on…read moreour garage door came loose and the door wasn't working properly. Rick came right out and tightened it for an extremely reasonable price. Yesterday the spring finally took it's last breath and broke. I called Rick and left a message, but because I'm impatient I also called someone else in the area who has 15 5 star reviews from people claiming that they come in way under everyone else...let me tell you right now they quoted me $100 more for what Rick did. I won't call anyone else and I will recommend him hands down to everyone I know. Seriously, this guy knows his stuff, there are no frills, you're not paying for anything except his services.

My guide rails got bent so I called. In five minutes he was done with straightening things up…read more Nothing had happened but he said they were unwound and that would be a $235 charge. In ten minutes he gave therm a couple of 1/3 turns. Then he attempted to lubricate the door parts but his bottle was empty and told me to do it but didn't write down the lubricant. He just wanted to leave quickly.

Thank you to Allen from Two Brothers Garage Door for coming so quickly and fixing our heavy garage…read more door! Excellent service, fast response, and very professional. Highly recommend using their service. Thanks again

Reprogrammed our external garage door key pad. Worked for only 2 days…read more I called back and guy said we fixed it. You need to replace it. Very difficult to understand and very curt. We do not recommend.​

Reached out for a quote and provided details regarding my issue, but before I was even quoted, they…read moreprovided guidance on how to easily fix my garage. Their suggested fix worked and saved me time and money!

Upfront quick quote. Honest and friendly. Installed two garage doors and one door opener…read moremeticulously. Went above and beyond. I'm super happy with my new doors. 100% will recommend to friends and family.

JK door solutions replaced a garage door for my dad last year. The door was extremely old and parts…read morewere rotted and windows broken. Jeremy worked with my dad to come up with what would look the best and be the most functional for the garage space. Jeremy was extremely professional and timely with his work. My dad can be...frustrating...to work with at times, and Jeremy was patient and understanding throughout the entire process. The work was complete in the estimated time, and not a speck of dust was left behind when he was finished. We would definitely use JK Door Services in the future and also recommend them to anyone in the area.

Jeremy replaced the torsion springs on my overhead garage door after one of them broke. He…read moreexplained how the springs I needed were bigger than the ones that had been on my door, and he demonstrated the before-and-after difference on our second identical door (which was more difficult to open and did not stay put when disconnected and open half-way). Jeremy gave me great advice and a good price, which included inspection and recalibration of our motorized opener and a 1-year warrantee on parts and labor. I'll call him again for the second door when its over-wound spring fails someday. Thanks again, Jeremy!

John is an extremely professional person. A fantastic job on our new garage door and opener.read more

Found that we had a broken spring on the garage door on Saturday. We called a couple of repair…read morecompanies most said that they couldn't get out to our location for a day or two. We then called A1 Garage doors and Openers and were told that they could be there by 9-9:15. Bobby came out and was very professional and replaced the broken springs quickly and efficiently. He then went above and beyond and help my wife get our generator out and running so we wouldn't loose the food since the power had gone out due to the storm the night before. We highly recommend A1 for their prompt response and Bobby for his professional service. Thanks guys for a great job.

I read some of the reviews for siding and windows and must say my experience with Empire has been…read morenothing but positive-from the initial sales meeting to final install. I was asked if there would be a significant other attending sales pitch meeting and I politely indicated I'm a single mom and will make the final decision myself. Yet, I understood the reason behind the inquiry and had no problems with it. The sales guy was straight to the point didn't really try to sell me the product just provided information regarding the product and answered questions I had accordingly. Which I was grateful for! He let me know that there would be about an 8-week fabrication Lead time which I was fine with. The windows did end up ready for installation within that time frame. Empire graciously set the installation date according to my schedule. And I can't rave enough about the three person team who came out and completed the install. Dave and his crew were on time, addressed my concern about placing down floor protection- which they had already anticipated. They were knowledgeable with the product and how to install the windows and the back patio door. Hard consistent workers, there was no downtime during the install. the framework after the bay window was removed was done very professionally and looks amazing. They answered my questions professionally and didn't make me feel stupid for asking very simple questions at times. I cant say enough about this crew, I hope they see this review and see how appreciative this single mom is. They cut no corners and provided exceptional install service that gives this mom a peace of mind! Plus they graciously accepted to take a photo in front of my new front windows!! Thanks Empire for the new windows and patio door!

The windows are not worth the price from the supplier that was used for one of my windows. Odd how…read moreonly 7 of 8 windows are still like brand new but one I consider defective and the supplier does not agree. Thing is on their letter to me they could not even identify the window properly so one has to wonder what they are even thinking of when their windows do not last 100 years or a lifetime! The one window does have defects and they denied a claim. I hope they at Empire Window Company do more than try to sell my mother a new window as they said they would look at the window for a fee but she and I declined their services and tried to check on the warranty thinking it might be more valid. I am only glad I and mother went with a new window company for the last 9 windows. They even mailed her a warranty paper as she requested! Better service from a new company! That is what happens when a shoddy window somehow gets past the supplier check points, they cost Empire Window Company a lot of money! I would have given Empire a 5 star if nothing had happened to the window but something did and explanation by their supplier from 2005 was very poor as I had sent at least 7 pics showing mother's proof of ownership and condition of window that I cleaned just as careful as all the rest including all the new ones. I used expensive soap and water on all windows and dry with microfiber materials that do not smear or scratch as brand new look is admired. I hope Empire gets better suppliers in future from anyplace on the planet!