Great service at a reasonable price. Michael did an excellent job with the spring repair and new…read moreopener installation. Another company said I would need to replace the entire garage door opener system, but Overhead Door was able to repair it for less for about one-third the price of replacement.

Door wasn't operating correctly. Lady on phone diagnosed it quickly, broken spring. Offered to send…read moresomeone out that day. We Agreed on the next day. Guy came out an had it fixed quickly. Charged exactly what estimate was. Outstanding experience....

Qualityof work was very poor.The gargage door is misaligned after the job was completed. Owner…read morewould not take responsibility for the door being misaligned.When i called him to address the issue he hung up on me.

From the owner: We offer top quality products and service at a reasonable price. Our years of quality service…read morespeaks for itself. We service and install all doors and openers! We have experienced technicians on staff who can work with any brand or model. Whether you

Turned out my door was frozen. The opener was fine. But…read moreGarreth Rogers pointed out some defects in the system that needed upgrading, or I could have problems down the line. I chose to be proactive and had the work done. Though a bit costly, I think I may have prevented a problem that would eventually cost me much more.

Michael Reitenbach called and arrived as promised. He saw the broken spring problem and replaced it…read morequickly and at a reasonable price. Thanks for the polite and prompt service!

Late on Christmas Eve (PST), my tenant called to say the garage door cable had snapped and her car…read morewas stuck inside. As an out-of-state landlord with properties in Akron, Ohio, I had no idea who to call, especially on a holiday. I reached out to 3 of the top 5-star vendors on Yelp and was literally on hold with one company while they "checked their database" for pricing in order to give me an estimate. That's when Mr. Keith King texted me back and said he could take care of it. Keith went straight over, despite having a nail in his tire, repaired the cable quickly, and charged a very fair price. No service fee just to give an estimate (which others were trying to charge), no holiday price gouging, and no hassle. He emailed me an invoice with a payment link, and that was it , easy and professional. Honest, reliable, and genuinely helpful. I couldn't ask for better service, especially during the holidays. Highly recommend.

Same day service on an emergency situation. Very reasonably priced and Keith did a great job…read moreexplaining what was wrong and what needed to be fixed and replaced to correct the issue. He made sure other components of the door were in good order and I will use them anytime I have a garage door issue or when i put in a new door. I highly recommend Neighbor Door.

John is an extremely professional person. A fantastic job on our new garage door and opener.read more

Found that we had a broken spring on the garage door on Saturday. We called a couple of repair…read morecompanies most said that they couldn't get out to our location for a day or two. We then called A1 Garage doors and Openers and were told that they could be there by 9-9:15. Bobby came out and was very professional and replaced the broken springs quickly and efficiently. He then went above and beyond and help my wife get our generator out and running so we wouldn't loose the food since the power had gone out due to the storm the night before. We highly recommend A1 for their prompt response and Bobby for his professional service. Thanks guys for a great job.

Hudson Overhead Doors were fantastic in their communications (Debbie) and installation (Paul). I…read moredon't get all the 1 star reviews, our initial door came in damaged in transit by the shipping company and installation was delayed, but Debbie kept us in the loop every step of the way. Not calling back is no reason for a 1 star review y'all, people are busy. Great company, fantastic pricing!

Nobody bothered coming out either time I scheduled; not the first time, nor the second time after I…read morecalled to say nobody came out the first time. And that woman who answers the telephone, Debbie! What a piece of work! I suspect she's the reason for both mixups, though she only admitted to being at fault for the first.

Called them for what should've been a simple repair. Ended up waiting all day and no one ever came…read more When I called back, the lady just said "we're running behind." Never rescheduled, never heard back.

Called for help and got attitude instead of answers. The technician brushed off my concerns and…read morerushed out as soon as he could.

Reached out for a quote and provided details regarding my issue, but before I was even quoted, they…read moreprovided guidance on how to easily fix my garage. Their suggested fix worked and saved me time and money!

Upfront quick quote. Honest and friendly. Installed two garage doors and one door opener…read moremeticulously. Went above and beyond. I'm super happy with my new doors. 100% will recommend to friends and family.

Our spring broke on our garage door the other night. We contacted this company first and liked the…read moreprice so we decided to have them repair our door. We got an appointment right away. Roger came when he was supposed to, did the job, and even fixed the time on the wall control panel. He had a great personality! We already have another appointment scheduled with them in a few weeks to fix something else on our door that required two guys. We will definitely recommend them to anyone we know.

We highly recommend this company. The service is awesome! We have had two minor problems with our…read moreold door which they fixed quickly and charged us a very reasonable price. They came out very quickly each time. We like supporting a family owned business .

I had a brand new smart system installed by Action. I have never once been able to get them back…read moreout to fix the terrible install. My sensors have never worked right which means I can not make use of the app and it's features. They also improperly installed a lock mechanism which caused $1,000 in damage that I had to pay to another company because Action wouldn't even come out lol. I am literally suing them because after I told them about the issues, without even looking at photos or asking a single question, told me I am out of luck. These people suck and you should call Precision out of Akron, they do a much better job. UPDATE: A manager came out to look at everything. While he was on site he was personally expressing that he realizes Action messed up but his hands were tied. So he called the owner Dino, and Dino denied all liability. I am now suing action door because they don't do the right thing. Beware.

RIPPING OFF CUSTOMERS ON PARTS PRICING AND ZERO ACCOUNTABILITY:…read more I began experiencing a problem with my garage door opener around Nov 2023, that is, sometimes it would not close with the remote. I called Action Door and they attempted to fix it, but the root cause was never identified. A week later I ran into the same problem again. I called them the second time and this time they hooked up a diagnostic tester and discovered that there is an issue with the circuit board (2nd attempt was on Jan 19, 2024). Now, why did they not run the test the first time to identify the root cause, I don't know! but I was prepared to have Action Door fix it since the reason was finally identified, hopefully. I asked how much, and the tech replied that there will be no labor charge (since they attempted once and failed back in Nov 2023), but part cost will be applied (which is totally understandable). However, they tried to rip me off by quoting me a price for the circuit board that is almost 200% more than what is currently being offered in the market. Multiple vendors on Amazon are selling it for $118 (see the attached picture), and Action Door price was $220 to $250. I showed the market price to the technician, but he was fixed on their price for the part. I informed the tech that I will order the part myself from amazon, and once delivered (Jan 20, Saturday), he can come out on his first available business day to install it. The technician returned to his van and called his office/supervisor and returned with a written summary of the Job order, which included the next service date for board installation (Jan 22, Monday). He also added a $50 labor fee for the upcoming service after his call in the van. Since I had already paid $50 for their initial unsuccessful visit from Nov 23, I had to dispute it. I called their main office in Hudson, the manager on the phone decided to increase the labor cost even more since I was not purchasing their overpriced part. I mentioned to him that the written service agreement provided by his tech states that the part will be supplied by customer and $50 installation charge (the reason why I called their office) will be applied. (see the attached document, "Service Required" section for reference). I understand that the manager who was on the phone with me was trying to compensate for the failed service visits. It costs money to send people out to customers site by the hour, but Action Doors' incompetence is not customers' responsibility. When I tried explaining to the manager, he ended up cancelling the upcoming service. I can conclude that Action Door cannot adhere to their written promises, and they lack honesty/integrity, especially when they cheat people on parts' pricing. They have lost me as a customer, and they have also lost my family and friends that are pursuing their business.