Door wasn't operating correctly. Lady on phone diagnosed it quickly, broken spring. Offered to send…read moresomeone out that day. We Agreed on the next day. Guy came out an had it fixed quickly. Charged exactly what estimate was. Outstanding experience....

This company is excellent all the way around. I've called them a number of times with garage door…read moreproblems and they always send someone out promptly (within a few hours). Their service is reasonably priced and professional.

I had a brand new smart system installed by Action. I have never once been able to get them back…read moreout to fix the terrible install. My sensors have never worked right which means I can not make use of the app and it's features. They also improperly installed a lock mechanism which caused $1,000 in damage that I had to pay to another company because Action wouldn't even come out lol. I am literally suing them because after I told them about the issues, without even looking at photos or asking a single question, told me I am out of luck. These people suck and you should call Precision out of Akron, they do a much better job. UPDATE: A manager came out to look at everything. While he was on site he was personally expressing that he realizes Action messed up but his hands were tied. So he called the owner Dino, and Dino denied all liability. I am now suing action door because they don't do the right thing. Beware.

RIPPING OFF CUSTOMERS ON PARTS PRICING AND ZERO ACCOUNTABILITY:…read more I began experiencing a problem with my garage door opener around Nov 2023, that is, sometimes it would not close with the remote. I called Action Door and they attempted to fix it, but the root cause was never identified. A week later I ran into the same problem again. I called them the second time and this time they hooked up a diagnostic tester and discovered that there is an issue with the circuit board (2nd attempt was on Jan 19, 2024). Now, why did they not run the test the first time to identify the root cause, I don't know! but I was prepared to have Action Door fix it since the reason was finally identified, hopefully. I asked how much, and the tech replied that there will be no labor charge (since they attempted once and failed back in Nov 2023), but part cost will be applied (which is totally understandable). However, they tried to rip me off by quoting me a price for the circuit board that is almost 200% more than what is currently being offered in the market. Multiple vendors on Amazon are selling it for $118 (see the attached picture), and Action Door price was $220 to $250. I showed the market price to the technician, but he was fixed on their price for the part. I informed the tech that I will order the part myself from amazon, and once delivered (Jan 20, Saturday), he can come out on his first available business day to install it. The technician returned to his van and called his office/supervisor and returned with a written summary of the Job order, which included the next service date for board installation (Jan 22, Monday). He also added a $50 labor fee for the upcoming service after his call in the van. Since I had already paid $50 for their initial unsuccessful visit from Nov 23, I had to dispute it. I called their main office in Hudson, the manager on the phone decided to increase the labor cost even more since I was not purchasing their overpriced part. I mentioned to him that the written service agreement provided by his tech states that the part will be supplied by customer and $50 installation charge (the reason why I called their office) will be applied. (see the attached document, "Service Required" section for reference). I understand that the manager who was on the phone with me was trying to compensate for the failed service visits. It costs money to send people out to customers site by the hour, but Action Doors' incompetence is not customers' responsibility. When I tried explaining to the manager, he ended up cancelling the upcoming service. I can conclude that Action Door cannot adhere to their written promises, and they lack honesty/integrity, especially when they cheat people on parts' pricing. They have lost me as a customer, and they have also lost my family and friends that are pursuing their business.

Late on Christmas Eve (PST), my tenant called to say the garage door cable had snapped and her car…read morewas stuck inside. As an out-of-state landlord with properties in Akron, Ohio, I had no idea who to call, especially on a holiday. I reached out to 3 of the top 5-star vendors on Yelp and was literally on hold with one company while they "checked their database" for pricing in order to give me an estimate. That's when Mr. Keith King texted me back and said he could take care of it. Keith went straight over, despite having a nail in his tire, repaired the cable quickly, and charged a very fair price. No service fee just to give an estimate (which others were trying to charge), no holiday price gouging, and no hassle. He emailed me an invoice with a payment link, and that was it , easy and professional. Honest, reliable, and genuinely helpful. I couldn't ask for better service, especially during the holidays. Highly recommend.

Highly recommend, Kevin (owner) was quick to respond to our emergency situation, extremely…read moreknowledgeable and professional, as well as very fair in price. You cannot put a price tag on safe "peace-of-mind" and trustworthy integrity. Thank so much Kevin, we will definitely recommend you to our frIends and family!!! :):)

Found that we had a broken spring on the garage door on Saturday. We called a couple of repair…read morecompanies most said that they couldn't get out to our location for a day or two. We then called A1 Garage doors and Openers and were told that they could be there by 9-9:15. Bobby came out and was very professional and replaced the broken springs quickly and efficiently. He then went above and beyond and help my wife get our generator out and running so we wouldn't loose the food since the power had gone out due to the storm the night before. We highly recommend A1 for their prompt response and Bobby for his professional service. Thanks guys for a great job.

I call to reconnect remotes and keypad. The call was answered quickly, John was here within 15 mins…read moreand took care of the issue! Very happy with the service provided.

Michael Reitenbach called and arrived as promised. He saw the broken spring problem and replaced it…read morequickly and at a reasonable price. Thanks for the polite and prompt service!

Austin was very professional and did a great job getting my garage door back in tip-top shape.read more

Scott the owner of Kent Door was just super great. He did the perfect install of my Genie opener…read moreand also all the little things that make for a wonderful install. All at a very reasonable price.

Kent garage came to my home and sat in my driveway, as my security cameras show me for 30 minutes…read more I had no appointment with them nor have ever had them do any work at my home. They also call my wife and left VM to see if she was home, how they got her number we may never know. As we called them to inquire, they said it was a mistake and they were supposed to be 10 houses down. We know those people and they said they did not call them either ! Finally they asked us what kind of security system we have. Too weird !

We called them when our garage door spring broke. We had called around and got quotes literally…read morethree times what they charged and/or companies that straight out refused to give quotes without coming out (and charging us). Their receptionist was professional and helpful, and promised us a call back (which was promptly made). They came over same afternoon, were totally up front with what they would charge us, and fixed it in about half an hour. We cannot recommend them enough.

We had 2 springs on our garage door break and when I called in the morning, they said possibly in…read morethe afternoon. At noon I got a call they would be out within the hour. They showed up and fixed the door all by 1:30 the same day! Great service. Very timely. Very reasonably priced. Jack and Jason are professional and care about doing the job right. I highly recommend them for any repair or replacement of your door. It's nice to deal with a family owned company that does it right

Upfront quick quote. Honest and friendly. Installed two garage doors and one door opener…read moremeticulously. Went above and beyond. I'm super happy with my new doors. 100% will recommend to friends and family.

Atlas LPS Doors saved the day! My garage door roller popped off, and they came out same-day to fix…read moreit. Super fair pricing--no upcharges or surprises. Quick, professional, and got everything rolling smoothly again. Highly recommend!

Unified Home Solutions from Kent, OH was great. The technicians were very courteous and…read moreprofessional. I would highly recommend Unified for your window replacement. I'm already looking forward to the energy savings I'm going to experience this summer. I'm planning on using them for my garage door replacement next! These guys are the best home improvement contractors around.

From the owner: Unified Home Solutions is a trusted provider of both residential and commercial insulation, garage…read moredoor services, and windows backed by over 20 years of experience across Northeast Ohio. We’re one of the few companies that also specialize in mobile home insulation, helping homeowners in and around Kent stay comfortable year-round. Our team offers free on-site insulation inspections using thermal imaging to identify air leaks and determine exactly how much insulation your home needs to handle Northeast Ohio’s extreme weather. We also provide expert garage door and window installation, repair, and replacement services to keep your home secure, efficient, and looking its best.