Ronnie the sales representative came through today and got everything rolling. Got the colors picked out for siding, got discounted on the pricing and we got everything squared away from new siding, soffets and window wraps. Excited for the new look on this 70yr old house! read more

The Third Estimate was one of 3 estimates we had for a roofing project in 2025. We ultimately did not choose them due to how aggressive they were in trying to get us to commit to the estimate they offered. In 2026, the time of this review, we had hail and wind during a storm last week and I get a random text from them (see picture) stating that I signed up for messages from them, which I did not, and noted the storm. Are they storm chasers now? I really wish they would not "opt in" people that never opted in. read more

The Third Estimate - Unsolicited text from company - Roofing Near Me - Solon, Ohio

Post sale support makes me wish I had given my $40K+ to a different company. I hired the Third Estimate to replace my roof, siding, and gutters one year ago. I paid cash. Their installation was expected to take 1-1.5 weeks. It took over 4. Less than one year later I had a gutter damaged in a storm. I called them for service. It took me multiple calls and well over a month to get anyone out to look at it. Then "we will follow up in a few days". 5 days later I call back and am told "hey I'm leaving for the day but this isn't covered by warranty and it would be out of pocket to replace." So...now I'm calling someone else. They took forever to get the job done and then to get an answer to my first question about a damaged gutter took me well over a month. They either don't care or are so poorly staffed that they can't help customers who cut them 5 digit checks. My assumption is that they're not going to be around much longer and I'd recommend you have this work done by someone who can follow through and follow up. read more

Corey Mendes and Sean Farkas from Third Estimate came out to look at replacing my door and they were a pleasure to work with. Super personable, fun, and easy to talk to -- they made the whole process feel relaxed and straightforward. They were thorough, walked me through every option, and gave it to me straight without trying to upsell me. I'm looking forward to getting the door replaced and would definitely recommend them. read more

Loved JR from the moment he walked into my home. Knowledge, through and readily available with solutions. Highly recommend.

My neighbor got his roof replaced. As the dump truck was backing in his driveway it clearly wasn't gonna fit. The driver went off the driveway and onto my lawn. He left rutts. When I asked about them being on my property he said it's not that bad. Before that he tried to claim it was like that before and that he has pictures of the area. As the last guy was leaving and pulled out of the driveway he ran over the large rock in my tree lawn and dragged it about 5 feet into the street. This is about a 400 lb rock. I was told the company would be back the next day to fix the rutts. It's been 4 days now and nothing. read more

The Third Estimate is a horrible company. They lacked communication the entire process. They broke their end of the contract which stated the project will be started within 2-4 weeks and they did not contact me until after the 4 week period to just give an "update" which was just them buying time. I tried calling several times to get updates and was told I'd get a call back soon and never did. The time I did get a response I was told that repairs got pushed back so they could make room for the bigger projects. I didnt realize my business wasnt important to the company. If I had known a small repair would have taken 2 months to fix I would have gone to another company. This company is a scam and I will never recommend them to another person. read more

From the first call to the last window being put in, it was top-notch. The sales person was super detailed and answered all my questions. The installation team was careful with my stuff and made sure to keep my house clean. I was satisfied with the price. I'll definitely refer the third estimate to my friends and family! read more

My experience with this company was horrific. I had a few panels of siding torn off the side of my house due to wind damage. Third Estimate quoted me for the cost of replacing the siding on that entire side of the house. I paid half of it up front, and was told they would reach out to me in the next 2-3 weeks to schedule the repair. It took FOUR MONTHS for anybody to reach out to me despite my many attempts to get a hold of them. Not only that, when they did show up to repair the siding, they only replaced the damaged portion (7 panels) that only took them an hour to fix. When I said the price they had quoted me was supposed to be the entire side of the house, they said that's not what their contract said. Terrible communication, terrible customer service, and terrible people. $2k for 7 panels of siding and an hour of work? Ridiculous. read more

Siding and gutter project went flawlessly. My sales rep Arthur did an outstanding job. And the work is phenomenal!!! read more

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This "company" was quick to come out and give me a great deal to fix my roof. Immediately after that, they ghosted me and left me with a hole in my roof that remains unfixed or even covered with a tarp which they said they would do right away. Zero stars. Buyer beware. read more

As a long time customer of The Third Estimate I was extremely disappointed with my recent garage roof replacement. From start to finish the nicest word I can use is FRUSTRATION! The crew arrived to find no needed supplies, left briefly then returned, unable to discuss the problems with me due to a language barrier. At the end of a very long day all I could get from The Third Estimate was numerous apologies, and a need to find someone to fix a poorly installed roof. I was promised I'd hear back after a representative visited me the day after the job, but the only sound I heard was crickets! One they got their money I was just history. read more

Called last week to setup appointment on Saturday at 900am. All was good. Then called back to verify that someone would be there. I show up and at 900am I decide to call to see where they were. Put on hold for 5minutes the.n they hung up on me. I called back and said the sales person could t make it and that's it. Waste of time. Could have called me at least to say something but I had to chase them down. I won't be calling back. read more

They put my roof on, Padded the bill to my insurance company for plywood not put on my roof, When it leaked they wanted to charge me $150 to come and tell me it would cost me even more out of my pocket to fix it, CROOKS! No Stars read more

I am having issues with a roof replacement, shingles are buckling and it seems as though either the ridge vent was not vented properly or the fact that the subcontractor installing the shingles and underlayment in light rain caused moisture to buildup and buckle. It is on the entire peak of the house. The other problems I have had with the company have been addressed mostly, the subcontractor caused damage to my limestone sidewalk which is original to the house being built with their hydraulic lift (it busted in 2) and they caused structural damage to the porch and then just patched it back together with a 2x4 and about 3 or 4 pieces of another 2x4 to brace. I have documented everything with pictures and would like a speedy response to my issues that will just become worse once there is a heavy snowfall. I am trying to get a refund of my deposit so that I can find a roofing company to fix all of these damages. The gutters have not been installed and I contacted the gentleman with the company that was to install (Dan), he has been great and communicating directly with me. But I couldn't see doing them if I will have to have the whole peak (sheathing and all) replaced. This crew did not even cover the sheathing that was installed where it meets near the gutters, so there are areas for the moisture to get in and has been left uncovered since they put the shingles up about 3 weeks ago. I will post pictures of this and where there are still nails through the fascia on the house close to the gutters as well. read more

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I recently worked with the 3rd Estimate on my claim. They were very friendly from the sales rep, folks in the office, to the owners themselves steve and Tara. I highly recommend using them for your roofing/siding/windows needs! read more

The Third Estimate - Roofing Near Me - Solon, Ohio

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Communication at this place of business was horrible. Classic example of the right hand not knowing what the left is doing. Recommendations were decent but the office staff kept dropping the ball, changing appointment times, couldn't find my file, didn't have me on the schedule. After about 5 attempts I gave up and went with another roofing contractor. I got a 6 square done for 5,500 bucks, ice and water shield, flashing, drip edge etc. Tear off and reroof in one day. It trickles down from the top, unfortunately. Do your research and find a company that has good reviews. Better yet, word of mouth is the best advertising. read more

We just had to write something. We had the pleasure of speaking with quite a few members of The Third Estimate Team. They are on the ball and so well read in their line of work. It brings much ease to our minds to be working with such a nice company. Thank you to all of You. The Smiths' read more

Best to find another company. We did not have a good experience. We had to go back and forth with this company to fix a siding job they botched. Although it was fixed, it was a stressful and unpleasant experience. Owner was very belittling to me and there was so "unusual" dealings with insurance company. read more

I had wind damage to my house in February of 2019 and I hired The Third Estimate to handle my repairs. Allstate my insurance company was very difficult to work with. At first they paid to replace 1 panels of siding and 30 some shingles that had blow off my house. ....Really ? For the next 6 month Chuck and Steve were diligent in negotiating with Allstate. I cannot believe the hoops Allstate made them jump through. Countless emails, an conversations and they finally got Allstate to pay for my entire roof and siding. It was obvious that there was damage and I had several people leaving there cards and knocking on my door. The 3rd estimate did several jobs in my neighborhood and I always try to stay Local. The Roofing crew was amazing they did a tear off and New roof in 1 day ! The siding crew worked very deliberately and efficiently I am very Happy with the results MY house is Like New :) There are many contractors out there and I would give them a chance after all there name says it all .. from start to finish. Theresa in the office called me to insure I was satisfied and kept me in the loop during the process. Thanks for your diligence in getting satisfaction from NOT being in good hands with my insurance company. read more

All is well. Came out for estimate, worked with me on the price and got it finished in a fairly reasonable time. I would use them again.

We had our roofing & siding inspected after a recent storm. Although we did not have enough significant damage to file a claim, I will be sure to give them a call back any time I need work on my home! The office is very friendly, scheduling was easy enough, and the representative was courteous and professional. No complaints whatsoever, I hope to do another great review for them in the future. Thanks guys! read more

Friendly, responsive, reliable. Cheaper than the competition for sure. Would recommend to friends and family and probably will be a repeating customer read more

The Third Estimate did a fantastic job of adding a beautiful window to my kitchen. It allows the beauty of nature shine in. They have excellent service with up to the minute communication. The permit required was handled by the Third Estimate seamlessly . The office staff and the job site staff are always friendly respectful and professional! Can't beat the price!! read more

While the business owner claims that the windows were installed correctly, he does not explain why the inside panes were sliced, nor does he explain why things in the home were broken in the first place (the toilet seat? Really? What possible explanation is there other than that someone was standing on it instead of using a ladder?). I would also still like to know why cable lines were cut. The point is not that the damage was "in the process of being repaired," but rather, that the damage to the inside of the apartment should not have occurred. I realize accidents happen, but this many issues is evidence of shoddy work and untrained workers. Additionally, during the siding process, the workers were unbelievably rude - insisting that I park on the street instead of the driveway, and arguing with me when I said I did not want to back out of the driveway with their ladders there ("You knew what time we were coming" is not an excuse - oddly, I don't operate on the schedule of people who are being paid to work on the house). Finally, with regard to the "finished product" - attached are photos showing holes in the caulking of the windows, and the underside of the balcony missing any sort of finishing that would protect the exposed wood from moisture. We are also still finding nails on the driveway. Finally, the spigots were partially covered by siding, making them unusable. We also have photos of those, in case you plan on denying it. We no longer live in the home, but the experience with this company made the last few weeks of our time there unbelievably stressful. read more

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Great to work with. Highly recommend. Very professional and they took pride in there work. Will work with again.

we contracted with 3rd estimate in November after storm in August and was promised quick service but nothing has gone our way . now they say it will be May before we see new siding. read more

They worked with my Insurance Company and were able to get the entire roof job paid for except for my Insurance deductible payment. Frank P. the salesman is easy to work with and knows his stuff. The crew did a fantastic job and finished the job in just one day. This was for a very large roof at my house in Columbia Station. read more

Perry has been great and staff was avaiable to address my concerns/questions. My new roof was installed on 7/8/2020 and the installers did really well in the hot weather conditions. I didn't understand why the installers was sitting under my neighbor's tree and had personal belongings on their lawn but it was all cleaned up the end. I didn't want my neighbors to start complaining but nothing was said. The roof seems to be installed properly and was done in one day. I feel that someone from the company should come out to review the job completed. I would feel better then to find out later the roof was installed incorrectly. However, I had minimal contact with the installers and once completed they left. The installers cleaned the area really well but left unused roofing material in my front yard and the dumpster overnight. Overall, I pray and hope the installation was done properly, everything went smooth and the roof will last for 20+ years! read more

They came out, gave an estimate, took our money and never came back. It has been almost nine months now, and I cannot get anyone in the office to return my calls, let alone, give my money back. read more

I would just like to say that Tom T was excellent. We had some wind and hail damage from a November 2020 storm and had no idea we had lost some roof shingles. Tom happened to be in the neighborhood and knocked on the door. I was at work but my husband talked to him. When I got home he handed me his card and said to call. I was very skeptical and waiting a few days and then decided what the heck. I called Tom and we submitted a claim with the insurance company the same day. They denied the claim to replace our roof but Tom didn't give up and guess what? I have a new beautiful roof paid for by out insurance company. I'm thinking about replacing our gutters next year and if Third Estimate does gutters I will definitely be calling them!!! Great workers too!!! Pamela Hamm Cleveland, Oh read more

We had a fantastic experience with Third Estimate replacing our roof on the house and garage as well as garage siding. Chris was thorough and patient with his explanation and ran us through the entire process before we even started. Theresa did an excellent job keeping us updated on the work schedule and addressing our questions in advance. She was very reasonable and flexible despite our schedule(we had our first baby right in the middle of the project). We got prompt and clear updates from everyone involved all the way down to the crew doing the work. They communicated everything they were doing and went above and beyond to make things work smoothly for our project. Also, they were very thorough(beyond our expectations) in cleaning up all the debris. My wife was very happy about this because we have 4 dogs. read more

When I first contacted them they were very friendly and professional. We had 6 roofing companies give us quotes and out of all of them, Third Estimate was the only one that actually went up on the roof to inspect the roof before quoting the job. They were the only one to bring samples of the roofing material to show us and actually wrote the quote on site an emailed to me before he left. The office sent a thank you card for the opportunity to quote us the job. They are very professional and easy to work with. There pricing is well with reason according to the other quotes. There work is outstanding. I would definitely recommend them to any one. Thanks Andy read more

STAY AS FAR AWAY FROM THIS MESS OF A COMPANY AS POSSIBLE! Would you like to waste your time and money? Would you like to be repeatedly lied to? How about leaving your yard in shambles for weeks after being told it would take 1-2 days? How about them using your personal property as ladder props? How would you like them to not even finish and tell you they did?! How would you like to have them "fix" all this, only to make it worse ? How would you like all your shingles to be wavy with nails sticking out ? Yes? All of this and more could be yours if you choose The Third Estimate! Worst possible nightmare experience of ANY company in my life. None of this is exaggerated, I promise you that. They're lucky we didn't sue them, but I was leaving on deployment and didn't want anymore hassle. Stay away from Theresa They gave full refund because of how bad it was read more

From the first step contacting the office Personnel to the installation the experience was very friendly and professional. I love the windows I purchased and Mike and his team did an exceptional job with the installation and I would highly recommend this company read more

The Third Estimate was the nicest construction company that we have ever worked with. From the very complete and clear estimate to the completion of the job everything went smoothly. Chuck made sure the estimate was complete and included all we needed. The two workers who installed our windows and siding were the best! It was not an easy job as our building was built in 1845 and required many adjustments to complete. The finished job blew us away. What was even more important to us was the overall experience of dealing with such kind and considerate people. We highly recommend The Third Estimate to anyone in need of windows and/or siding. True professionals! read more

They made the whole process so simple for us. Our roof came out beautiful. Everything fell right into place through the whole process and was explained well read more

IF I could give zero stars I could. I went with the Third Estimate based on a neighbors recomendation which was a horrible Idea! Since day one I have had water in my kitchen moisture in my attic and shoddy workmanship all around. When my these issues surfaced these guys were no where to be found. I have photos to back up all claims. The best advice I can get is stay away and work with a reputable roofing company. read more

We called 3 different roofing companies and they seemed to give us the best deal on replacing our roof. They did our roof last year our roof looks nice. They did it all in one day. They cleaned everything up and left no trace of being there. They did such a nice job on out roof that we decided to call them to replace some of our windows. Chuck Yanish thanks for all your help. Sherri and Ed Pastor read more

This company is extra in customer service. They worked with our insurance company and we were able to get a new roof, new siding, new door and 2 windows. The work was well done and very professional people. They can be part of my TEAM anytime. read more