Great Lakes Glass installed glass shower doors at our house about a month ago. We had originally…read morecalled another glass company. The other company's service tech came out to our house in his personal vehicle, wore street clothes and used a level to check how square the walls were. Our walls are not square and he said that he was not sure if his company even wanted to do the job at our house. Because there are imperfections in the tile and because the walls are out of square, his solution was to use a 3/4" channel along the bottom and side of the fixed glass and use a 1 1/2" header along the top of the glass. This was not what we were looking for. The Great Lakes Glass technician, Mark, drove a commercial truck, was dressed professionally and from the start was optimistic that their company could compensate for the out of square walls and tile variations. He used a laser level and gave me the exact variations that he said could be compensated for by cutting the glass asymmetric. In addition, he suggested we use 76" high glass rather than the standard 72" glass to give the shower a more upscale look. The installers (Joe and ?) laid down blankets on the floor, did an excellent job and cleaned up after themselves. They used brackets to hold the glass in place instead of channels, ground the glass where there were tile variations and did a beautiful job caulking the edges. Take a look at the attached image of their completed work. It looks great.

I went with this company based on the reviews. Something must have changed in the last 2 years…read more Terribly managed is what I would call it. The employees who did the actual work were good. The office not so much. Forgot to order the window. Ordered the wrong one, twice. Look elsewhere as they are not what they once were.

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

Horrible Experience! I called them and requested a roof repair. When he came to my house. He went…read more on and on before he told me "we don't do roof repairs". He wasted my time and his.

very nasty staff who scams disabled seniors as well as others out of money just to get business!…read more dont trust them with your money bcuz once they have it, its gone.... even if you change your mine! its gone! the more you call for a refund, the more they play with you, belittle you, twist your words, and finds excuses not to return your money! absurd! never get a roof from them! they are scammers, theives, and bullies!

approximately 25-30 years ago Euclid Glass installed custom mirrored panels in my residence....back…read morethen their service, value and quality were spot on. We decided that in our current home we needed 2 large mirrored panels installed. The only company we contacted was Euclid Glass. Although they have grown considerable...they still handled my project with the same service, quality and value!!!! Thank You Crew!!!

Great Company that pays attention to detail. They can handle any project, large or small. Their…read moretechs take pride in their work!

I had siding and new gutters put on my garage recently. The installer, Jeff did a wonderful job…read more He went over and beyond. I had him close up two windows and the man door for me. The garage looks great. There was another crew that came out to do the gutters. They were done in no time at all. They also did a great job. I recommend this company 100%. THANK YOU FOR A GREAT JOB! Carol Doland

Had windows replaced in 2020. Would never buy again from them. One window is fogged up and was told…read moreI had to pick the window up which would be a 50 minute drive. Numerous window coil springs/balances break everytime I try to tilt them out to clean the windows. The part that breaks is cheaply made. And You have to silicone the frames so they open smoothly.

I seriously thought I had left a review... new windows maybe two years ago? BEST BEST price in town…read more(we shopped 3 total). Super friendly service... our windows are perfect! Sturdy, no leaks, fit within the condo guidelines. Fast forward- we cracked a window- they provided a replacement at minimal cost! Love the small town feel and excellent quality! Thank you so much for all your great work!

Purchased a beautiful, well constructed shed. The entire process-from looking at examples on the…read morelot, knowledge of the salesman, to purchasing and having it built on site-awesome experience! Beyond happy with our shed and have told all of our neighbors as well!

John P. Mike's Home Improvement just completed an update of…read morewhole house siding and doors. It's so rare today to find a company that displays not only professionalism and technical skill, but kindness, orderliness, and patience. From beginning to end Mike and his team were so easy to work with and the end product is beautiful! Even neighbors have stopped to comment on the lovely job. I would 100% recommend Mike's Home Improvement.

Excellent work. Thank you Mark and Fred! Fred came out in the cold weather and did a great job…read more Little pricey, but very professional and they new exactly what to do without wasting extra money. Reccomended for my window waterproofing caps to help seal and my door. Thanks again!...Cathy

Completely impressed by the quality and service of this place. I needed a custom cut glass top to…read moreprotect a new dining table. The shape of the table is unique, not quite an oval or rectangle. Lake county glass gave me the best quote, and actually came out to trace it themselves to ensure a perfect shape. The glass was ready and delivered earlier than expected and they were so professional and nice to work with! I am super pleased with the glass top and cannot say enough to recommend this business!

This company is awesome I called and got a free quote and decided to have them come out to my home…read morefor a window job and they did real quality work. They also put a new mirror in one of my favorite old frames and its stunning and now I can still enjoy it!