1. Savant Building Solutions

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Eastlake, OH

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Savant Building Solutions

4.3 (6 reviews)
Closed • 9:00 am - 5:00 pm

Services - Savant Building Solutions

Gutter cleaning

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People searched for Roofing 1,599 times last month within 25 miles of this business.

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Thermal Construction, Inc - I sent this photo of their defective window and requested the warranty replacement.

Thermal Construction, Inc

(13 reviews)

After reading the reviews, I was apprehensive to use thermal construction. The reviews by and large…read morepaint a rough picture, but mostly discuss inconvenience and process. I needed a good final product. That's all I care about, and that's what I got with thermal construction. House looks fantastic. Wife is happy. Construction isn't easy or problem free, never has been. Work through the issues as they arise and walk away with a great house. Can't thank them enough. Great job Kenny!

1 Star - Cautionary Experience Regarding Sales Practices and Contract Terms…read more I am sharing my documented experience to help other consumers make informed decisions. Contract Documentation: On February 26, 2026, I signed a contract for a door and insulation installation. The contract I received appeared to omit required completion-date information in the "Notice of Cancellation" section, raising concerns for me about the completeness of the contract disclosures. Missed Installation and Scheduling Issues: Installation was scheduled for March 19, 2026, but no one arrived as agreed. When I contacted the company, I was informed of scheduling changes I had not received notice of. I explained that I could not accommodate the proposed rescheduled dates due to a previously scheduled medical procedure. Sales Pressure and Unannounced Visit: On March 19, 2026, despite explaining that the proposed installation date did not work for me, I was pressured by the salesperson for approximately 10 additional minutes to accept the rescheduled date. I ultimately had to end the call because of a prior work engagement. A few hours later, the salesperson appeared at my home without a confirmed appointment. Cancellation and Further Unannounced Visit: On March 20, 2026, I contacted the company to cancel the contract. On March 21, 2026, the salesperson called me and continued pressuring me to allow the installation to proceed. He asked whether he could come to my home to discuss the matter. I explicitly told him no, yet he showed up at my property anyway. I found this conduct unacceptable, particularly after I had communicated my decision to cancel and declined his request to visit. Resolution: The company declined to refund my payment. I submitted a formal dispute to my credit card issuer and filed complaints with state regulatory authorities. After reviewing my dispute and supporting documentation, my credit card issuer resolved the matter in my favor and made the credit permanent. Based on my experience, I encourage homeowners to carefully review contract terms, cancellation notices, and required disclosures before signing a home improvement agreement. Keep copies of all paperwork and communications, document scheduling issues, and make sure you understand your cancellation rights before committing.

Savant Building Solutions - roofing - Updated October 2026

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