Quick, friendly, quality work. Bill A. was courteous, knowledgeable, thorough, competent, efficient and professional. Answered all questions, performed work per conversation, checked all function prior to payment and offered future assistance if needed. read more

Terrible. To replace 2 garage openers they wanted $1750 for cheapest model and $2500 for better model. Their pricing is in its own league. They are also deceptive. They told us they would charge us $75 to look at the openers and tell us how much repairs would cost. Then when he came he pretended that it was $150. To top it off, one of the garage door openers that he said had a broken gear and needed replaced because the gear couldn't be replaced- was actually not getting any electricity due to a short. Once it got electricity it worked like a charm! Some professional!!! read more

There's a reason why they have such bad reviews. This company is unprofessional. Some guy came out to my house. I wanted just them to look at my garage. I didn't know if it was fixable or not and the guy came out. Didn't even say hello to me it says you need a new garage. I don't think so and he didn't want to leave. I threatened to call the police. He was rude and when I called the company to get a manager to call me back, they never called back. I would never recommend this company. This is the worst company I've ever dealt with and by the way the garage was repaired. They wanted to charge me $3800 for a new garage. I paid $230 to get it fixed do not and I repeat do not use this company. read more

They did a great job installing our new 1/2 HP garage door lift machine. works great and only took them about an hour. A little pricey for the service and device ($750) but what isnt these days. very happy overall. read more

John of Precision came promptly and efficiently did the repair. The price was reasonable and he also provided excellent recommendations. Happy holidays to all. read more

Nick was very friendly and knowledgeable. Wasn't pushy at all. As a matter of fact, he was very patient cause I couldn't make up my mind what I wanted to do. After deciding, took him a few minutes to change my door panel. Don't usually recommend companies, but I'd give this company a shout out. read more

Same-day-service to replace garage door opener. Greg worked very efficiently and programmed our cars which was a huge plus.

I always appreciate the knowledge and professionalism that is shown by John. Great experience!

Same day response time. Excellent service. Installed a new garage door lift that replaced the wrong type of lift installed by another company. The door finally works well. The price was fair and the technician reviewed what he was doing and why he was doing it. Couldn't be happier. read more

Excellent service. Very friendly and informative serviceman. Highly recommend! The installer arrived on time and did a great job. He was very careful with any items that needed moved or worked around. read more

Great service provided by Jen, Al, and Brad. Would highly recommend Precision Door. They executed a most recent job in a professional, friendly, and knowledgeable manner. read more

I spoke with Tony , he wanted me to pay in advance, ok garage door opener he has to repair and he sent me invoice of $465.00 , he told my insurance that repair garage door opener will cost $300.00, and now innsurance will reimbursement will be $100.00 less. Why he did that, and I hope that he send mi invoice signed paid $465.00. My tenent lives in that condo not me. Before check company that you hire. read more

fast, reliable service! technician was very knowledgeable and explained everything. good quality work!

I recommend not doing business with precision garage doors. The technician put a lot of pressure on me to hire them, even though the price given seemed very expensive ( and what I paid another company to do the repair was less than a third of what Precission originally wanted to charge me). The technician also tried to charge me $25 more dollars than what I was originally told it would cost for someone to come out and give me an estimate. He said it was because he had to spend the time to look at the garage door and talk to me about it, although he did agree to waive that extra charge. The technician also kept lowering the price to get me to hire the company, which made me very suspicious, and I really wanted him to leave already. This was a few years ago, but my experience with them was so bad, that I think people need to be aware of how they operate. At the very least if the quote they give you seems high, get another quote. Even if you have to pay $40 to get the estimate, it will be well worth it, if you save $1000 by hiring another company. Based on my experience getting the quote, I knew this was not a company that I wanted to work with, even if the price would have been reasonable. read more

I couldn't get my garage door to work correctly and one day I couldn't get out of the garage because of this. I called Precision and within 20 minutes, someone was here. He ended up fixing something that we never thought was the problem and it is working better now than when we first got the door. Thank you Precision for your help and work ethic. read more

Don't get ripped off. I received 3 estimates for my garage door (same service) and these guys wanted to charge $1600 whereas the other guys charge $700. They were very responsive, however that does not justify the steep price they wanted to charge read more

I had the misfortune of having called them to repair my door. Tech said the broken spring and buckled panel could only be dealt with by replacing door. Took the door and hardware so that no one else could quote. My wife requested that he leave the parts he kept the hardware and now no manage will return my call. I see this is a pattern when reading the reviews. They violate the consumer sales act of Ohio with unconscionable sales practices. They should be prosecuted by Atty General. I intend to pursue claim in small claims court. read more

This is terrible!! The guy convinced me I needed a new door bc too much was wrong with my old one and a new one would basically cost the same and replacing all the parts!! I believed him. I feel so taken advantage of!!! He told me everything would be brand new including my sensors since he said they were one of my issues. The only thing that was new was the door and rails. I was told I would get a call within 2 weeks to schedule. I NEVER got a call and had to call THEM Finally I got a call feom th management team all they said was they would schedule a time to come back and then didn't call me back. They are thieves and liars!! read more

Very happy with the service I received and the repairman did not try to sell me more than I needed.

The technician told my husband it would cost $800 to fix the motor, 2 new remotes and key pad. My husband said that was too high so the technician said ok, how about $600. My husband said it was still too high. The technician said let me call my manager. After the call the technician said how about $500. My husband said forget it. The technician said I drove over an hour to get here and you are not going to hire me to fix your door? I still have to charge you a service fee. We hired another company who did the same job for $295. I would never recommend this company to anyone. If you look at their web site they do not even have an email address to contact the Manager. read more

Predatory business that charges $65 to make a service call on a new garage door motor and spring that they installed at a cost of $800 when there was a problem 4 months later. The system cost $750 but would not operate with Homelink in 2013 cars unless we paid $50 more for a repeater. Something we were not told until after we had the system installed. If you wish to overpay and continue to spend money on your costly new system, this company is for you. read more

I called Precision and spoke with Brad, who was very helpful as most places we had called prior would not work with us due to our home owner's insurance. Brad worked with me despite our insurance and fixed our garage temporarily and even gave a quote for a new system. I would like to thank this company and more so Brad for helping us!! read more

I would never ever use this company, the price they charged me to fix a cable was equal to what I would have paid for a brand new door... also, the technician stole quite a few tools out of my garage and I did not notice it until the next day. When I called them they denied my charge...$700 to fix a cable....being a woman I was at their mercy read more

Called Precision and was able to get service within a couple of hours. Will Coad was the technician and courteous and gave me pointers on taking care of my garage door. He gave me three options with no pressure. Will call again if I ever have problems again and will recommend. read more

Terrible price! Terrible service! Terrible people! I was quoted $1200 to fix two garage doors by a technician named Paul. Paul proceeded to talk down to me like I was an idiot. So I did not go with precision to fix my doors. Three days later I got both doors fixed for $300 total ( by a company named 5 star garage doors). I called Precision to tell the manager about the large difference in price quotes, a girl named Taylor answered the phone and thought that she had hung up on me and proceeded to tell her coworker that she was glad that she did because Brad the manager didn't want to talk to me anyways. She then told me that Jeff the owner would call me back to discuss all the events that happened above, and Jeff never called me. Terrible experience- still mad that I had to pay Paul the technician 40 bucks to quote me $1200.... read more

DO NOT recommend this company, especially if you are elderly!!!. DO NOT HIRE THIS COMPANY. They are very deceitful in their practices. I was charged a service charge when I was told with repair there is no service charge. They did additional work (greased the mechanisms) and did not advise they were charging for it, more so acted like it was part of the spring tightening. Did not let me see the invoice for the charges just had me sign. When asked why the total was so high I was ignored. I filed a complaint and they spent weeks trying to say they did not service my address. When I proved it with the invoice/work order numbers they completely stopped communication. News flash...there was no resolution. read more

Told us our repairs were so expensive that we should just buy a new opener for $500. And that we should pre-emptively replace our other functional unit as well, since they were the same age. Fixed it myself two days later in about 30 minutes with a $20 capacitor. On the plus side, they were easy to schedule with and got someone out quickly. Just make sure you know what you need! Trying to sell someone on $1000 for two brand new openers without mentioning that a $20 part will do the trick should be criminal. read more

Precision did come out to the property to evaluate the 4th door on this garage which one of the tenants hit with their vehicle. They did so at night 9pm-10pm (there is no light in this area) and the person who inspected it was pushy. I was hesitant to buy a brand new door because our city is very picky about exterior appearance and I had an inspection coming up. The original door was no longer being manufactured and a new door would look slightly different. I felt pressured as it was late at night, I couldn't see the new doors design well, but I agreed to go along with the sale. Moments after making the purchase I realized I should probably check in with the city first to verify a new door which may not match would be allowed. I called precision door the next day AS SOON as they opened because I realized time was of the essence. A lady answered and I explained the situation to her. She said she could cancel the order (this was less than 12 hours after it was initially placed) and she did not mention anything about this being an inconvenience. I honestly don't even see how a new door order was even processed so quickly from 10pm the night before to 7am or 8 am the following day). More so, no one at Precision ever said anything about the cancellation of this order being an issue. Never! If I knew it was that huge of an issue I would have proceeded. Fast forward to the issue with the door in the first garage bay falling on my tenants car and me calling precision for a service call. They now tell me they won't come out to even look at anything without me buying a new door! And instead of being told this upfront, they stringing me along for hours when I could have been calling someone else! There was never any mention that cancelling the order on the 4th garage door was an issue! No one EVER said ANYTHING! It's like being reprimanded without ever knowing there was an issue! This is terrible customer service and bad communication! I've entirely switched to Action Door. After the debacle with Precision , I called them, replaced the first garage door springs and cables on the door that had fallen. Said there was no safety issue. (I put my tenants safety as the highest priority!) I then had Action Door replace the fourth garage door after I got the okay from the city. I contacted Precision Doors corporate office about this matter. I hope someone is looking into how they treat and deal with customers. I was a loyal customer. I work with all of my contractors to form good relationships and this really burnt a bridge! read more

I can't really rate their install or price because they never would get back to me. I emailed them THROUGH THEIR WEBSITE and they never responded. I called and spoke to someone who said that Jeff would call me and he never did. They could be the greatest company on earth, but they must have so much business they don't need mine. read more

I did not have a good experience. I was overcharged for work I did not sign off on and was promised money back. I have not seen a refund and will not use precision again. read more

Just had Zoran take care of my garage door problems. I did my homework in researching companies and found this company to be the one to pick. He was on time, gave me two options and after the repair gave me tips for maintenance. He was polite, knowledgeable and did a very good job. Having a company stand behind their work means a lot. He represented the company well and I will tell others about the work that was done so professionally. read more

If you want the job done Precision Door will do so, BUT expect to pay anywhere from double to triple the cost elsewhere. We were in jam between two jobs, and three little kids, two of which were sick and needed to attend doctor appointments and our spring broke. Our closest family was also out of state. We needed both of our cars but could not get the garage to lift up because it was way too heavy. We needed it fixed quick on a garage door that is only 10 years old. They explained that many off the parts needed to be repaired or replaced; with the kind of tube we had installed, as well as with the springs breaking. Needless to say we thought we could trust this company. We posted the information on FB where many friends and family felt we got ripped off. I decided to start making calls for additional quotes based on the quote Precision door quoted. Our quote was about with $825 with a coupon, which was $1500. We do not knowing anything about garage doors so we really feel like idiots now. I ended up calling four other local companies and asked for quotes without giving Precisions name. All the quotes ended up being around $200-$350 for every single part quotes. One company told me we were charge $150 for a part that they would charge about $15. Each local company then told us Precision was the company that did the work. Another company actually told us we were "Precisionized." Precision Door took advantage of family in need. Did they work solve our problem? Yes, but we found out later we could have bought entire new garage for the price we were quoted. Please don't get taken advantage of like we were. Also we tried to contact a manager to talk to them and a manager would not call us back. read more

We had our garage door opener replaced today. Bill A. was our Technician, he was very professional and patiently answered all of my questions in detail. The price was competitive, and my new garage door opener was installed in no time! This is the company to use for all of your garage door needs. Robin W read more

Homelink Services blew out my capacitor by giving me poor tech support on programming of my new car to the garage door. It is cold and snowy where we live so I called Precision Door as I have used them before. Unlike 90% of the competitors out there that either can't come same day OR charge a hefty "emergency" service same day fee, Precision came by that night at 10p and WITH A GREAT ATTITUDE. Job was done cleanly and efficiently. And the price was under $100. Well below the competitors and in the same range as what Genie Openers had told me to expect for that type of repair. Precision Door took a lot of stress off my plate at the end of a long workday by over performing and underpricing everyone else. Thanks! read more

A HUGE Thank You to Jeff Ware and Precision Door Team!! I made my first call to Jennifer who said she'll have someone to call me back with a quote ,not only did someone call me back it was one of the owners Jeff W. that called within 1hr. I explained that I needed a new garage door. He gave me a quote (GREAT PRICE!!!) and he had his tech Bill A. come to get measurement who was very friendly ,professional and knowledgeable!! I was scheduled for the very next day for installation! Ryan came out and was on time! GREAT JOB WELL DONE!!! I won't think twice about calling you again!! I LOVE MY NEW DOOR!! THANK YOU! read more