we have bought windows from them for over 20 years. we had a latch that broke that was covered…read moreunder their lifetime warranty. all other issues were handled without problem. our lock broke and they would never fix it. worked with them and BBB. BBB only supports who pays them. dont buy from them as they are going out of business soon with their service. BBB is just a tax on business to get their support. I used to be on their board, they have lost their ethics, don't use them in any decisions, it's all about Money. BTW, I bought my replacement, just wanted BBB to follow their mission. Did not happen ,

From the owner: Cuyahoga Falls Windows is a family-owned business that has been servicing the greater Cuyahoga…read moreFalls, Ohio area for over 30 years. We are your window replacement and installation specialist and pride ourselves on providing the best customer experience in the industry. Our skilled technicians have the industry knowledge and expertise to handle even the most difficult projects. At Cuyahoga Falls Windows, we have developed a well-deserved reputation for our cleanup. In addition to having the best products and installation, we also make it a point to meticulously tidy up our work area including vacuuming and washing the windows. Available by appointment only on Saturdays. Call today for a free estimate.

Had windows replaced in 2020. Would never buy again from them. One window is fogged up and was told…read moreI had to pick the window up which would be a 50 minute drive. Numerous window coil springs/balances break everytime I try to tilt them out to clean the windows. The part that breaks is cheaply made. And You have to silicone the frames so they open smoothly.

I had siding and new gutters put on my garage recently. The installer, Jeff did a wonderful job…read more He went over and beyond. I had him close up two windows and the man door for me. The garage looks great. There was another crew that came out to do the gutters. They were done in no time at all. They also did a great job. I recommend this company 100%. THANK YOU FOR A GREAT JOB! Carol Doland

We couldn't have asked for a better experience! Don is such a nice guy. He was so patient with us…read moreand was willing to answer every question we had. He offers a great value, the best we have come by to date! We get compliments on our windows all the time! We have been recommending Don to anyone looking for new windows, and will be using him when we are ready to replace our upstairs windows too. Choose The Veteran Window Owned Company, and you won't regret your decision!

From the owner: Using quality materials installed by experienced professionals always equals longevity. As…read morehomeowners we are always looking to get our moneys worth and feel satisfied with our purchase. We understand this.

Got my windows and roof done with Weatherseal/ everything went great from the measure to the…read moreinstall! Better price than other companies I have looked at and has a lifetime warranty, Will hopefully be getting siding this year!

I was trying to find siding that was not available anywhere... I tried ALL possible harware stores,…read morewith no luck... alas, Weatherseal had just the right amount I needed in the correct colour and profile! Not only I got lucky with that, they also had the right size window I needed for my remodeling project. They priced all so well that I was able to get all I needed without going bancrupt. Awesome customer service with very nice people! Will definitely do more business with Weatherseal!

Called them on a referral and instantly happy. Honest and absolutely no pressure. Rob made us…read morefeel important and walked us through the new roof process. Had other quotes and those were more and a painful process. Highly recommended and good people.

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.

Crew did good work sale was communicating even on the weekend…read more Repaired a soil pipe within an exterior wall. Crew was professional and once a date was established on time. They are busy, which indicates to me they do a good job for a reasonable price.

I cannot comment on their work because we never even got that far. A GG representative visited the…read morehouse to provide a quote. We followed up immediately, asking for a second (altered) quote to better fit our actual needs. The rep texted back that they would come out the following week. They never came / no contact from them. After I reached out again, they said we were on the schedule for another date, which came and went with no visit or message. After that I could get no response, so I called the company, spoke with another person (who said she would get to the bottom of it)...and I never heard from them again. This group was unprofessional and they wasted our time. Look elsewhere.

As a homeowner, I realize that taking care of my home and updating it and maintaining it can be…read moreexpensive. I also understand that I am going to have to talk to vendors that are trying to make money off me and I am going to have to listen to their spiel and haggle with them. And then deal with several other people along the way before the job actually gets completed. After my experience with Window Nation, I don't think I can honestly recommend that anyone else purchase windows from them unless they are prepared to deal with all the hassle up until you get the actual windows. Knock on the door from an ill prepared salesman who said they were in the area that day. Had to haggle about the price and were offered coupon after coupon (price without any of the coupons was astronomical). We were offered a cruise we had to pay for (not a free cruise, only a voucher for a company that offers cruises to people who make large home improvement purchases). Huge lack of communication from the company until the actual day of the install (we had to call them several times about the cruise voucher, about a receipt, about scheduling; things were really only taken care of once the owner of the company got involved and handled things). We were given no direction to move furniture or window treatments prior to installation. Day of install was great, aside from my husband having to move all the furniture out of the way and take all the window treatments down because the installers are not allowed to do any of that, and aren't even allowed to help. Installers were professional and efficient, covered all our stuff with plastic, and didn't leave a mess behind when they left. Seriously, other than the furniture being out of place and the new windows, I would have never known they were there when I got home. So if you choose to go with this company, beware of the process prior to actually getting the windows. The installers are great, the windows are great, but the company itself and the way they handle things can give you a big headache.

We sat and listened to their sales pitch for 1.5 hours while they told us why they so professional…read moreand would do a perfect job. The two salesmen that gave us the bid looked at the window. Three people came out to do measurements. None of these people told us there would be any problems installing the window. This was for one window that was going to be installed in one day. It took two months and I had to finish the work myself. Apparently ours was the first house that they had ever done a window replacement for that had vinyl siding. They took five weeks to finish the outside of the house because they needed to order replacement parts that were damaged during removal. They needed eight weeks to get replacement woodwork for the inside because (you guessed it) they damaged it during removal. If I hadn't had to consistently call to find out the status of the job, we'd probably still be waiting to get it finished. COMPLETE AMATEUR HOUR. Do your self a favor and find someone that can do the job right.

I had an excellent experience with Zen Windows, from the initial quote to the installation process,…read moreeverything was highly professional and customer-centered. They did not waste my time with pointless/endless presentations like the other windows replacement companies. Jeff, the owner, and Tim, the installer, are both extremely knowledgeable, approachable, and friendly. I will definitely use them again.

Cleveland, Ohio. My VPN must be saying I'm from CA. This…read morecompany is straight forward honest with integrity. They told me the price with no hidden fees. They were very professional which has been a long time since I have seen men who do good business. The installer name Tim, was very polite and his assistant also was polite. They did not disrupt nor offend the neighbors by crossing any boundary lines and they worked fast. They did not make too much noise. Nothing out of the ordinary of what to be expected. They installed within the time frame they promised and payment was easy to process and straight forward. They look you in the eye which is a good sign of confidence in what they do and nothing to hide. I'm very pleased with the windows and they are excellent quality! This is truly a good company to do business with. I highly recommend! 5 star! A+