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    LP3 Exteriors

    5.0 (1 review)
    Open 8:30 am - 5:00 pm

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    1 year ago

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    Lou P.

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    ACR Contracting

    ACR Contracting

    5.0
    (1 review)

    I can not say enough good things about ACR Contracting. ACR Contracting was great to work with…read more They are reliable, honest, and operate with integrity. They went above and beyond helping me with my insurance company and fighting my cause from a wind storm and a tree falling on my roof on March 4, 2023. They relentlessly pursued my insurance company for 7 months, sent my shingles to ITEL, and requested a second adjuster from my insurance company be sent to my house for an inspection and filed a complaint with the Department of Insurance. They took the time to answer any questions I had and provided me with all options available - from repair to replacement, based on the final decision about my claim from the insurance company. ACR Contracting went through a lot with my insurance company, and I know they did a lot more for me than is required from a signed "Business Contract." There are no adequate, eloquent, or appropriate words that could represent, describe, or express the kind of review ACR Contracting deserves or should be advertised and written about in this review because they are a gift, priceless, and truly a blessing. ACR Contracting pursued my insurance company and claim, as if I were family, a friend, and not just a client. Their company is not about big business and money but family, integrity, and justice. These days, you don't find companies that will care enough to put themselves in your shoes and treat your claim as if it were their own. To be a client of ACR Contracting, you are part of a family. Their team did an excellent job on my roof. As soon as they were leaving the driveway, the compliments from my neighbors were already starting to come in. In addition, while getting a new roof, I decided this was a perfect time to replace the gutters and add facia. My home is over 65 years old, so in the future, when I move on to my next home improvement projects, I will definitely be taking advantage of their other quality services like windows and siding. ACR Contracting is celebrating 24 years of exceptional workmanship, quality, professionalism, guarantee, and service, but also is a company of honor, family values, ethics, and heart. As a woman, it can be difficult to find a Company/Contractor you can trust, so I'm very blessed and happy to have found ACR Contracting. I have recommended ACR Contracting to family and friends, and if it were possible, I would tell the world about ACR Contracting. I would never tell my family, friends, or anyone about a company unless I was sure that their results, experience, customer service, and investment would be more than they could hope, possibly imagine, or pray for. They are definitely the BEST.

    From the owner: ACR Contracting Inc. We are a Roofing Contractor with our experienced, meticulous Amish roofing…read moreteams, your home is in good hands. We replace roofs with no mess construction techniques, keeping your property looking good before, during, and after installation. Discover why we are OH's most trusted roofing company. Upgrade your home with new beautiful, custom siding. ACR is proud to use only the best materials, ensuring quality that will last for years. Our expert tradesmen can install your siding , and you don't have to wait long to beautify your home. We build to fit your home with our one-piece seamless gutters made on location. With custom color schemes and same day installation, your home will look amazing. Custom windows built to fit any application your home requires. There has never been a better time to make your house look better while becoming more energy efficient. We welcome the opportunity to earn your valued business.

    Alt & Alt

    Alt & Alt

    3.0
    (1 review)

    Came out and started work the very next day…read more However. It felt quite manipulative that a couple of hours after we agreed on the price and extent of repairs, 'Johnny' called to say that he felt it best to replace the whole roof. This meant way more money, way more time, and taking off shingles that there's nothing wrong with them - 80-90% of the roof would've lasted another 20-30 years. He hinted that he would no longer be willing to do the job unless I agreed to have the whole roof replaced. Then, during FULL ROOF REPLACEMENT, the Mexican guys who work for him drilled a big hole in the ceiling, through the drywall; and then they dropped a big crowbar tool through the skylight, gouging a couple holes in the hardwood floor. When I told him about these incidents, his charming demeanor was gone - he looked doubtful, repeatedly asked if I was sure the hole wasn't there before, and clearly didn't want to be responsible for dealing with it. The ceiling drywall had to be repainted, which was a whole thing, because they used shiny instead of matte paint; then the color was wrong so they had to paint a couple of walls... and instead of having their most proficient guys do it, they were using the opportunity to teach their younger guys to paint - so it was a mess, and I strongly felt I needed to oversee them working and make corrections, or they'd damage something else. (Like getting paint on the floors, windows, and trim). I was quite busy with other things around this time and didn't enjoy having to do this. The damage to the floor was not fixed to satisfaction, (they had no idea what to do) but at that point I just wanted them all out of the house. After everything, I had to remind Johnny multiple times to send the warranty... Finally, as a side note: it is not super professional to - (in front of the customer - during a job) - act annoyed at or even argue with your WIFE , on the phone, when she calls. Just sayin'.

    From the owner: At ALT & ALT, our goal is always to make our customers happy. We do this by maintaining our…read morecommitment to excellence in everything we do, whether it's roofing, siding, gutters, or fencing. You can count on us to deliver a world-class level of service. Construction has been in our business for over 40 years, we take pride in what we provide and look forward to providing a world class experience for all of our customers. We are professional , offer superb quality, and give our customers exactly what they are looking for. We specialize in pinpointing weather damage and aim to provide homeowners with a hassle-free experience. Our dedicated team will work with you to review the scope of work provided by your insurance company and adjuster, ensuring a smooth and stress-free process. Serving homeowners in northeast Ohio, we'd be happy to show you what makes our team the ones to trust for your next project. With our expertise and dedication to customer satisfaction, you can feel confident that your home improvement needs are in good hands.

    Radiant Roofing

    Radiant Roofing

    4.2
    (5 reviews)

    I paniicked after a person, came and told me I had hail damage and many other problems due to the…read morerecent storm. I remembered that someone recommended Jared at Radiant Roofing for an honest assessment. Wow, I am so thankful for his quick response to my panicking and more so the report that my perfectly fine roof. He was man of integrity. I am grateful beyond ... no words. Thank you.

    Extremely disappointed in my experience with Jared and radiant roofing. I was referred to him by…read moresomeone he attends church with - admittedly, this person did not know how Jared did business and hadn't had work done by him before. It was a blind trust type of situation - lesson learned! Jared said he serviced homes in the Akron area - which appeared to be a major inconvenience to him and not really the truth. He was supposed to do the roof, gutters, and siding. The roof was completed quickly, and I'm openly admitting that he did it without payment in advance (this was an insurance claim so he knew the money was coming). He said "okay I don't care how we do it as long as I get payment and a 5 star review". He also called the person who referred me and discussed the business and claim for my home with this person. This person has never lived at my home and I am the sole owner. Very inappropriate. I will add that one of the shingles was extremely discolored and I was told it would come off with the rain. I knew it wouldn't and after a good rain, and the persistent discoloration, I had them replace it. Additionally, the extra materials were left on my front lawn for days longer than they said. This should have been taken after the job was done but the on site project manager, Andrew, could not be bothered with it on the day the roof was completed, apparently. The gutters and siding were a complete disaster. He had me calculate what he was as owed but as he inflated the gutters and siding on his estimate, nothing was matching up. This took hours of my time away from my family when he is the professional being paid to do this work. Personally, I do not think HE has handled insurance claims before. He was very uninformed about many of the common homeowner's practices and left the work to me, the paying customer. He told me the siding had to be done before the gutters. Then two days later, his "project manager", Andrew, called and said they had a cancellation and they were coming to do my gutters. We had not agreed on the gutters or the siding yet but they were pushing to complete the work per their estimate - which was inflated and included items that were not damaged. This would have left me with significant out of pocket costs. I saw in another 1 star review that he said "we do not submit fraudulent claims". However, he submitted downspout damage (all 6 downspouts on my home) to my insurance company - not a single downspout was damaged. He also inflated the siding estimate by adding additional itemized things that were included in the line item already on the estimate - in other words, charging twice for siding. I would implore any perspective customers (and even past customers because likely you overpaid) to review all estimates and contracts with a fine tooth comb before proceeding with this company. On top of the inflated estimate, he spoke to me extremely unprofessionally, calling into question my knowledge of the process and the work. Having worked in the insurance industry for over 15 years, I found this to be extremely condescending. And he ended up doing the things I thought needed done anyway - because it was the right thing to do. But not after much back and forth, including a rude phone call that I had to disconnect. Additionally, there were multiple times we tried to connect via phone. He told me to call to discuss the numbers (again, the work I did for him) but when I called, he legitimately said "what's up" and acted like he didn't know why I was calling. He was adamant about a zoom call but when I would call him, he would blow me off and tell me to text him. When I brought this all up to him after letting him know I did not want him doing any additional work, he apologized and acknowledged the delays but then blamed the delays mostly on his newborn baby. As a full time single parent who did the newborn and baby stage solo, that was the most pitiful excuse I've ever heard. Additionally, it's insulting to me that he would think I would feel having a newborn is an excuse for how he conducted himself. After we spent awhile on the phone and finalized a plan for what documents were needed and how payment would be handled, he then text asking to come by and pick up the check and that he would print all the documents because he wanted to "honor his customers". I now realized he just didn't want a bad review - if he cared about his customers, he would have done right by me the entire process. But that's not the case. He earned this review. Absolutely abhorrent business practices and no follow through on expectations set. I would never recommend this company, nor will the person who referred me. Not looking for a response from radiant roofing on this - I do have receipts for everything stated above - but I do want to warn potential customers about his business practices and lack of time management/organization.

    LP3 Exteriors - roofing - Updated August 2026

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