These guys are the best! They take the time to explain everything, are very courteous and…read morerespectful and did an amazing job with the windows! I would definitely recommend them andif I need any other services they provide I will use them again!

I was looking to side a house that was very dated and out of shape. I had a few special needs on…read morethis job. I was contacted by Jeremy offering to give a quote for the job. I had two other well known companies that came in one at 15k+ and another at 12k+. I started working with Jeremy with the quote and he uses a app on the smart phones that is called hover. This app allows you to take pictures of your house from different angles and render a 3D view of the house. He came back with what I thought was a fair price. All the items I wanted covered in the contract were covered. Everything was signed through electronic documents. He was able to get me 0 down and 0% interest for a term of 6-12 months. I ended up going with the 6 month term. The only think I wish I had was more face time with Jeremy during the signing process. Install: The installers where great. Very hard workers and knocked out the project with 2 guys in 4 days. I was on site a lot of the time and I did not see any time of them not working hard and that was something great to see. They communicated with me and let me know what was going on and made sure that I was informed. When the project was done I had a few things that I wanted to get touched up. Very small things they knocked out in 10 mins. That was great to see. I would say my overall experience with Jeremy and the crew was a very good one. Fair Price, quality work, good communications, and willing to make sure I was satisfied with the project even if it meant coming out to fix something.

Great work!!. Gave us a great quote and made recommendations that I did not think of. They replaced…read moreall our original basement windows and it looks great. Will have them back out to do our garage.

From the owner: Sale, Design, Fabrication, Distribution and Installation of Glass Block, Windows, Walls, Showers,…read moreBars and Accessories. Dealer of Sunsetter Awnings. Dealer of Composite Decking

Over the years we have relied on Miller Custom Exteriors for projects and repairs at our home…read more They are friendly, reliable, and have met all our expectations. We greatly appreciate their attention to detail.

In 2009 we hired ABC Seamless (now Miller Custom Exteriors) for a new roof and gutters. We were…read morevery interested in a metal roof and Miller had a nice product that resembled dimensional asphalt tile. It has now been 9 years and it is still looks brand new...just as we expected! Initially, we had a minor leak but Miller responded with professional and courteous speed. The gutters were especially neat as they have a sleek and seamless linear appearance and includes a full 5-inch opening. They also installed a stainless steel perforated top to screen debris. I have not had to clean these gutters ever since!! Best wishes to Miller Custom Exteriors, Mike Prokop Cleveland Hts, OH

We have a 72" tetradecahedron custom window (14 sided) that went bad. Stark Glass came out…read moremultiple times to create a template for fabrication. A team of four installed it perfectly and even repainted the trim, you need a scaffold to reach it. We are delighted with the results and appreciate the great job.

I own a small business with trucks on the road constantly and we always use stark glass to replace…read moreour wind shields. Jonathan is fast and efficient. They will work with your schedule. Use them it's worth every dollar!!

I desperately needed a new shower. So with the help of Better Brother's Construction and…read morePinterest-my vision became a reality. It's fabulous! I think it even surpassed everyone's expectations!! It was great working with your Company. I really appreciated you treating my home like yours. Protecting my floors, and furniture as you worked was really appreciated. Thank-you for a job well done.

This company advertised themselves as professionals with home renovation. During their project at…read moreour home, they destroyed our entire furnace and water heater ventilation. This caused a carbon monoxide leak in our house for over a month before it was detected by HVAC professionals. Rather than work with us on resolving the issue, they immediately told us they could not fix the problem, could not help put money towards a solution, and were unwilling to compromise in writing with aid towards fixing the problem. The mistake cost us as homeowners close to $10,000 and they are claiming they are not responsible for the damage they did during construction.

Great family owned Buisness for many years. Founded by Bill & Sharon Snyder. If you want quality…read morewindows installed professionally and done right the first time, then give them a call. They stand behind their work and want to take care of you their customer. You won't go wrong by calling.

From the owner: Our specialties are windows, doors, solatubes and siding.read more

HORRIBLE! PICK ANOTHER COMPANY In 2021, Universal Windows…read moreDirect installed 32 windows in my home. We selected the company because we were told multiple crews would be assigned to complete the project quickly. After signing the contract and paying the deposit, we were informed only one crew would be assigned and the installation would take longer than promised. The installation experienced numerous issues, including an incorrect window being installed, missing materials, extended delays, and concerns regarding insulation. Shortly after installation, we noticed significant drafts, increased insect intrusion, and substantially higher heating and cooling costs. A service technician later inspected the installation and immediately identified that the windows had not been properly shimmed, there were gaps around the installations, and no insulation had been installed. Universal Windows Direct sent another crew to address the issue by drilling holes into the window frames and injecting insulation rather than removing and reinstalling the windows. Caulking was also redone. Following extensive discussions regarding the installation deficiencies and increased utility costs, the company provided a $5,000 credit. While these repairs improved some issues, they did not resolve the underlying problems. Over the following years, we continued to experience drafts, elevated heating and cooling costs, and poor window performance. During the winter of 2025-2026, temperature measurements near several windows showed differences exceeding 25 degrees from the home's thermostat setting. In one instance, with the thermostat set at 68 degrees, the temperature near a window measured approximately 42 degrees. A subsequent inspection by another technician identified insufficient insulation around the windows and air leakage associated with prior repair methods. Additional temporary repairs were proposed, but I declined because previous temporary solutions had failed to correct the installation deficiencies. After escalating the matter, I was informed that management had approved a comprehensive correction involving removal and reinstallation of the affected windows. However, when the scheduled crew arrived, they stated they had no documentation regarding the work, no materials had been ordered, and no repairs could be completed. They instead documented the issues and left. Since January 2026, I have repeatedly contacted Universal Windows Direct seeking implementation of the approved corrective work. Multiple appointments have been scheduled, inspections have been performed, measurements have been taken repeatedly, and management has acknowledged communication failures and delays. Despite these efforts, no corrective installation work has been completed. In addition to ongoing energy loss and comfort issues, we also experienced a ceiling leak that was attributed to an improperly sloped window installation. Nearly five years after the original installation, the windows remain improperly installed, utility costs continue to be impacted, and the company has not completed the corrective work it previously approved. I have participated in more than nine service visits and worked with multiple technicians and installation crews in an effort to obtain a proper resolution.

Great company with really caring employees. I have enjoyed my interactions with everyone I have…read moreencountered.

Loved JR from the moment he walked into my home. Knowledge, through and readily available with…read moresolutions. Highly recommend.

Ronnie the sales representative came through today and got everything rolling. Got the colors…read morepicked out for siding, got discounted on the pricing and we got everything squared away from new siding, soffets and window wraps. Excited for the new look on this 70yr old house!