I wish I could give zero stars. I called Orkin out to quote termite bait stations. Instead, what…read moreunfolded was a nearly 2 hour long inspection of my home where the inspector, Blain pointed out everything that could possibly be wrong with my home - from moisture in the basement to mold in my insulation. The visit quickly shifted from pest solutions into selling all kinds of services that Orkin has nothing to do with. I repeatedly informed the inspector that I had other companies out, was already addressing these unrelated issues, and really wanted the termite bait station quote. The inspection ended with Blain in my attic telling me I had mold in my insulation and needed the attic to be entirely gutted and reinsulated - which of course they would do. Fast forward, two weeks have gone by and I have received no word or quote from Blain - my paranoia drives me to call out an actual mold remediation company who swiftly inspects the attic and tells me there's absolutely no mold. Eventually, I received a $16k quote to reinsulate my entire attic ... not due to mold - now quoting MICE which was absolutely never discussed. Not only that - no quote for termite bait stations, nor any of the 5 other things discussed, was ever provided. I felt strongly that Orkin was more focused scaring me with problems throughout my home and upselling me on tertiary Services than they were on booking relevant pest related solutions. I was ready to sign up for service, but after this experience - no freaking way. Complete waste of time and a lot of lost sleep for nothing.

Everything about this company should change except for some of the guys that came to my house to do…read morethe actual work. They missed things, they forgot other things. They even messed up my attic door; it won't close all the way. I have called the Senior Customer Manager and the office and left messages because they didn't answer their phones but not one person has returned my calls. There is no way I would recommend this company!

Jack, from AIM came out to our house and was able to show us where the rodents were able to get…read moreinto our house. We recently had a new HVAC system put in. The HVAC installers did a horrible job at sealing the hole they put in the side of our house. The mice appreciated that. WE DID NOT!! THANK YOU, Jack.

We had a small wasp situation on our deck and the owner came out the next day and knocked it out…read more The wasps haven't been back and I'm not expecting them. I think there was a message sent. It's expensive, but that's how it goes when you need someone to do something you can't/won't do. I'm very satisfied with the price for the result.

Nothing but good things to say about this company and the job Jason and his team did treating our…read moretermites. Thanks!

Haven't had the service yet but was impressed by the knowledge and professionalism of the company…read morerepresentative. I intend to hire them

Desmond is a pleasure to work with! He was very flexible when we had a conflicting appt with tree…read moretrimmers and rescheduled easily for us. He is thorough, knowledgeable and happy to answer questions. I always learn something from him, and I know he's only a phone call away if we encounter any bug problems.

Barak our service tech is great. He is thorough everytime and we have had no issues since…read moreSherzinger started providing pest control.

I dont live in California. I live in Cincinnati…read more One of the best companies I have ever dealt with, from cell phone corporations with specific customer service departments to personal mom & pop shops. This is one of the now extremely rare honest, fair and knowledgeable companies that really care about what the do. They really want to help you. Always very responsive; answered every time I called except for once, so I left a voicemail. I had a response within 2 hours that same day. Everyone I spoke with could not have been more friendly and understanding. Rick, one of the owners (I believe) spent close to an hour of total time over 3 days answering my questions with in depth information and advice on how to identify my issue and potentially manage it myself. It was clear that Rick really knows his stuff when it comes to bugs. I don't though, so I didn't feel confident identifying what I saw, even with his vivid descriptions. The price he quoted me for treatment was specific to my situation and was by far the fairest price I had heard to that point after speaking with 3 other companies. And due to my ambiguity bordering on paranoia, I finally decided to schedule a treatment, mostly for peace of mind. Rick had already mentioned previously that they were full for the rest of the week, but was able to find a time to squeeze me in the next day! The guy who came out (Larry?) was just as friendly and knowledgeable. He identified the bugs as carpet beetles, and explained that what I found was a small infestation that I could probably manage myself. At no point did anyone insist on treatment or make me feel like it was my only option, despite my many requests for their profession opinion. (Larry?) made sure to update me on their availability around this holiday season and told me I could simply call back if I noticed any more problems. They didn't charge me a dime for coming out and consulting, or for all the information Rick provided over the phone. From now on, if I hear anyone in my life mention a bug problem, this is the company I will recommend.

In this day and age, it is rare to get what you expect with any business.....NOT THE CASE with…read morePest Guard Exterminating!!! Ashleigh exceeded every expectation from her exceptional communication, prompt arrival and remarkable removable of the mice!!!!! We hired them on Thursday and before the 72 hours were up, the pests were GONE!!! I cannot recommend or say enough of about this family owned company! I highly highly recommend and urge anyone with pest issues to contact them ASAP!!!!

They were fantastic. I needed a ground hornet nest taken care of right away. They also do an…read morearound the house extermination to get rid of the hornets' food source. Josh, our technician, was very good. He found two hornets nests also and got rid of them. He explained things well without talking down to me. Very pleased.

We had a very large bald-faced hornet nest high up in a tree next to our house. Corbin responded to…read moremy request immediately and was out to our house within an hour on a Sunday! He explained the process and got to work. He did a great job getting rid of the nest and explaining what could happen next. I would highly recommend him and Happy Hive Pest Management!

They were very nice and came and did a quick assessment for us for free. I felt bad that they came…read moreall that way to quickly tell me that we did not have any bugs. I will definitely recommend them going forward to other people though.

Solutions Pest Control is awesome! My experience with pest control previously was with the national…read morecompanies that always tried to up sell services. Solutions Pest Control provides the services you need to make sure your needs are met. They are focused on customer service. We originally called them to see if they get rid of our stink bugs. After the first treatment we didn't see any more stinks bugs, or any other bugs! I have them back quarterly to treat our home inside and outside. Wonderful local family owned company with affordable pricing.

These guys are awsome. They were at my house the same day and did a great job cutting my lawn…read more Price was very reasonable. Will use them this season.

We were in a pickle. A birthday party was planned for Sunday, Oct. 8 for our one year old grand…read morenephew. Many of us came from across the country to celebrate this little guy's birthday. And at least 30 more people, including small children, were coming as well. When we arrived at the house late Friday afternoon we gasped. Swarming all around the front porch were many, many wasps! And this little guy came out of the front door with his mom to greet us, wearing the sweetest smile on his face. I don't believe his mother was fully aware of the dangerous situation at hand and had been treating the area with a wasp spray. Based on the sheer number of wasps that were buzzing around, this definitely wasn't working. I am highly allergic to these wasps having been attacked a few times and knew the potential consequences if these wasps were disturbed. And with so many people coming to the party - this was a real probability. On Saturday morning a desperate call was made to Terminex in Erlanger. My daughter, a nurse explained the situation to David Young at Terminex who took the call. He made a Herculean effort to find someone to treat the property. Within one hour Michael Smyth showed up and worked for hours to methodically eradicate the nests that were around the property. He did a fantastic job and was most professional! The price that David quoted on the phone prior to the servicing was the actual price that was charged. We cannot thank these two men enough for what they did to prevent this celebration from turning into a serious life threatening situation for the many attendees. Thank you David and Michael! And thank you Terminex!

This is one of the worst companies I have ever dealt with. Terminix charged me $1,300 for a service…read morethey never completed. For nearly a year, I contacted them monthly and eventually every two weeks trying to get the issue resolved. Each time, I was told someone from the local branch would call me or that they were "taking it seriously this time." Nothing ever happened. No one came out to complete the service, no one resolved the original issue, and the branch manager never returned my call despite promising to contact me personally. They even have a special department for cancellations which that representative said the issue would be resolved in two days. That was now several months ago. Even one of their customer service representatives acknowledged how many times I had called and that no one was helping me. Terminix has been very effective at taking my money, but when it comes to completing the work or providing customer service, they have completely failed. I would not recommend this company.