This company is absolutely outstanding. This company is professional, honest, and so compassionate. I thought that I had brought bed bugs into my home after an out of town visit. I was very upset because I had a terrible reaction to what had bitten me, while out of town. Jen was very understanding about the situation and scheduled us as soon as possible (the next day). Mark and his daughter arrived in an unmarked vehicle (very discreet). Both thoroughly inspected my home and luggage. This company is capable of handling Sleep Number beds. They examined my video and the tiny insect that we thought to be bed bugs and it turned out to be very small carpet beetles. I had a previous inspection from Orkin, which costed $100.00 and it was not near as thorough. This company did not charge us anything for the inspection. Mark and his daughter educated us about bed bugs and where to look for them during out of town stays. The company's estimated pricing for the bed bug extermination was beyond reasonable, compared to other companies (Orkin and Terminix). This company guarantees their work, unlike most others. I even inquired about a preventive treatment for bed bugs, but Mark did not advise us to do that. Orkin had suggested a preventive heat treatment ($2,000), but we would never agree to heating our house, because the risk of damage to the home and it is not as effective. I did sign up for their quarterly insect / pest control treatments because their price is unbeatable. This company saved me $50.00 per treatment, compared to my former exterminator. We highly recommend this company for bed bugs and insect / pest control. read more

After 3 incidents that involved finding 4 bed bugs at work over several weeks, I found a live bug at home. Needless to say I had a pretty good idea where it came from even though my employer didn't see the connection. I had 3 different companies come out to do inspections and provide quotes. Nobody found any other bugs, but we didn't want to take any chances. Bed Bug Solutions had the best warranty by far as well as the best price. They are reasonable, professional, and just good people. That was over a year ago. Now my employer has a dog coming through the office. When it indicates bed bug activity you are required to have another inspection. Bed Bug Solutions again didn't find anything and provided me with the documentation my employer requires. While doing my inspection I learned that they also do other pest treatments. Guess who's coming back to take care of my ant problem? read more

Mark and Jen came into our home and were so kind and compassionate to us we were overwhelmed! We moved into a home that had had an infestation but had had 4 treatments since January. We were told to expect to see them coming out and dying, but that they could not bite us, breed or survive, ie no longer viable, and therefore we would stop seeing them completely after a short while. We never got to that point, we kept seeing a them around the house every day and night, and it kept us stressed out all the time! Since Mark and Jen did their treatment we have not seen a single bug. They will be following up in 3 weeks, and then another follow-up later on. Their services also come with a 1 year guarantee. It's rare in this day and age to find a business where the only truly care about the customer as people!!!! Mark and Jen really cared!!! read more

Mark and Jen are the only company I would trust for my pest control needs and especially for Bed Bug remediation. From the first phone call, my fears and concerns were met with calm reassurance. They treated my home one time and gave me a one year warranty. One year later, I am still bug free and just renewed my warranty for another year of peace of mind. They are not only knowledgeable and professional, but discreet and extremely personable. It feels like having your neighbor come over to help out. They are not only a great company, they are great people. I highly recommend them if you are in need. Tip: follow their instructions!!!! Treatment is only as effective as the prep that goes into it. read more

Absolutely, wonderful experience considering we had bedbugs! I was beside myself with the thought of having found these in my house! Jen was supportive and calming throughout the process. Their approach is very practical....no need to throw mattresses and furniture away. The cost was extremely reasonable compared to others and the solution used was nontoxic to people and animals and was odorless and harmless to furniture. They treat your whole house and come back in 3 weeks to recheck and retreat if necessary. They guarantee the treatment for one year and will renew the guarantee and retreat in 1 yr for less than a third of the original cost. Hands down a superior company! read more

We bought a new bed and mattress. When delivery truck came to haul away old box spring, and deliver new, he rushed to the bedroom looked at plastic corner on bottom of springs and declared we had bed bugs and would not pick up old or deliver new bed. We were horrified and had never suspected bedbugs. We had no bites or tiny blood spots on sheets or other signs of bedbugs. I called Jen at Bed Bug Solutions She was professional, courteous, and friendly. She listened to my panicked story. Bed Bug Solutions examined our bugs and certified there were NO BED BUGS!! i highly recommend Bed Bug Solutions if you even think you have a problem. Louise read more

Without making it a book wish I could. You need to know that if you've been battling these pesky bed bugs you don't need to call anybody else. Don't try to do it on your own like I did for about a month. They drove me crazy , I drove myself crazy trying to get rid of them . after meeting is family oriented business I knew they had my problem at hand. I have waited 4 weeks to write this. There's not enough wonderful things I can say about their service accept don't hesitate call them you will get your sanity back , and your bed bugs gone Gone Gone Gone. I can't thank them enough and you won't be able to either. read more

John Stewart provided excellent professional services. He did a thorough job of removing multiple wasp nests and provided preventative measures to reduce their return. He also sprayed our property to reduce the population of other stinging insects and eliminated most of the cob webs that surrounded our home and garage. John was very cordial, respectful of our property and our need to use pet-friendly solutions. Even better was his willingness to answer all my questions. I highly recommend this company. I'm sure you will receive the same experience when you hire them. read more

Paige is excellent. Whenever she comes out to help us, I know the job will be handled with courtesy and professionalism. She cares about doing the job to the best of her ability and is very detail oriented. She is a true asset to the company! We have been very pleased with the monthly preventative service. David, Executive Director Samuel W Bell Home for the Sightless read more

I called to schedule an inspection when I had a concern about bed bugs. I was able to send pictures over text and then they set up the appointment. They were able to fit me in for the next day. Two gentleman came to my home and thoroughly inspected all beds and couches, inside and out. They found absolutely no evidence of bed bugs or any other pest and calmed my fears. This outstanding company could have made a lot of money treating my house, but instead they are honest and didn't charge me at all. I would absolutely recommend them. read more

I had a bed bug problem that a prior exterminator could not eliminate despite working on it for 6 months. Bed Bug Solutions successfully completed job in 3 weeks! The bed bugs have all gone after their treatment. They were very professional, expert, thorough,confident and easy to communicate with. Were never too important to answer questions patiently. After eliminating bugs they gave a final inspection and issued a written report. They also offered constructive suggestions which helps. I had a positive experience. read more

Amazing people I can't begin to say enough great things Mark and Jen are very knowledgeable and will answer every question you have. They gave my partner and I piece of mind knowing that our problem would be taken care of. Our house was inspected and treated and they came back every 2 weeks till they were sure the bugs were gone! The product they use is also pet safe. Also you can't beat a 1 year warranty issued only when your house is deemed free of bed bugs. Thanks a million guys!!!!! read more

As anyone that has had bedbugs will understand, I was traumatized. Jen was wonderful. She calmed me down and assured me they would take care of everything. I was very concerned about any chemical use in my home. This product is soy based and non-toxic. I scheduled my appointment and although it was not soon enough for me, they promised to call if anything opened up and it did! YAY! I was encouraged to ask questions and made to feel as comfortable as possible under the circumstances. read more

I can't thank Jen and her family enough for taking care of our family. This is a local family business and I can't recommend them enough. They are in constant contact via text, which I love. I always knew when they were showing and what I needed to do each visit. One of the things I love is that they show up in a normal car, so your neighbors have no idea. After the treatment, they come back after 3 weeks to re-inspect. Only after they declare no bugs does the 1 year warranty start. read more

I can't describe how kind and responsive they were. They contacted me after hours and asked me a ton of questions and determined I didn't have a bed bug problem. They are having a full house pest control treatment outside and inside perimeter for $75. I am scheduling them. And now that I know Jen, I know who to call when I do get bed bugs, since they seem to be everywhere! I look forward to building a long term relationship with them. Thank you so much to Jen! read more

Mark and Jen were amazing. They talked me down from complete panic on the initial phone call. They came out super fast, saved all of my furniture, were very informative and friendly, came back two weeks later to make sure we were bug free and now we have a one year guarantee to be bug free. Simply the best. They went way above and beyond our highest expectations. We will certainly use them for future pest control prevention and recommend them to everyone! read more

We discovered a minor bed bug infestation. Mark and his team did a great job at identifying where the infestation originated (from a bed that we brought in a number of years ago) and what the current situation was. The treatment process was painless and effective. But the most important part for me was the 1 year warranty plus the possibility to extend that warranty to keep the bed bugs from biting into the future. I highly recommend this company! read more

We located Bed Bug Solutions after searching Yelp for the best company and we also found them to be very helpful and gracious. From the time we spoke with Paige up until when their great technicians Jen and John inspected our house it has be pleasurable. As other reviewers have mentioned, Bed Bug Solutions quickly came to inspect and after a through review did not find any evidence of bed bugs. Thanks again to all at Bed Bugs Solutions. read more

I'm so glad that I found Mark & Jen! We found a few bed bugs and they were able to immediately calm my worst fears! They were at my house within a few hours and did our treatment the same day. We have kids, so I loved the fact that the product that they used was organic. They also gave me a one year warranty, which was a great bonus! They are extremely professional and really know their business. I would highly recommend them! read more