Duplicates on Yelp - to be clear - 59 Hitchock Ln. Invoice says Amelia, OH (sometimes listed on…read morehere as same address but Batavia?) Incomplete and dishonest. Did not phase ant problem, did not respond to emails. Said he would repeat a treatment and never did. Never responded to voicemail. There are many options for pest control in the Cincinnati area - this is not one you want to try.

I stumbled on to this business on the internet after I found a yellow jacket nest in my back yard…read more I had called Orkin 4 times and a week later had no return call to schedule an appointment. First Choice responded right away and took care of the problem within 2 days. I would recommend them to anyone and will definitely use them again.

I made an appointment with them last week. Today they came out. It was $189 for them to do that…read more They also ran a bit late, showing up after noon when the scheduled window was 10 to 12. Now that the "negatives" are out of the way, I can state that these folks are professionals and good at what they do. Within a half hour, they'd figured out a plan of attack and began executing it. Ten minutes after that, the first squirrel was caged and out of my life. We are still in Phase 1 of squirrel removal, but I will update this review as the process continues. Side note: the two gentlemen they sent out were veterans. I buy American when I can and fully support businesses who go out of their way to hire our veterans. UPDATE: 10-30-2019 A year later and still squirrel free. These guys are great. I highly recommend them.

Awful, take the money and run. The worst company I've ever come across, and I'm 54 so that's saying…read morea lot. Mike D totally non responsive.

Lonnie did a good job spraying today. Even brought in the garbage can from the curb..read more

Once again Dom did an outstanding job! Explained, walk through, and was able to provide service to…read moremy plants since I bring them in and out the house. Their special spray accommodates my babies/plants. Plant, animals, and most importantly kid, friendly spray that takes care of everything. Thanks again for always providing above and beyond service! Excited to be spider/bugs free in our home this winter. The ATeam will be the only bundled up in our home. Everyone who has come to our house to provide us with whatever service we got has been awesome. On top of their awesomeness they come out if you need extra service to make sure the job is done! What a GREAT company, and thank you for always listening and providing the best service.

I wish I could give zero stars. I called Orkin out to quote termite bait stations. Instead, what…read moreunfolded was a nearly 2 hour long inspection of my home where the inspector, Blain pointed out everything that could possibly be wrong with my home - from moisture in the basement to mold in my insulation. The visit quickly shifted from pest solutions into selling all kinds of services that Orkin has nothing to do with. I repeatedly informed the inspector that I had other companies out, was already addressing these unrelated issues, and really wanted the termite bait station quote. The inspection ended with Blain in my attic telling me I had mold in my insulation and needed the attic to be entirely gutted and reinsulated - which of course they would do. Fast forward, two weeks have gone by and I have received no word or quote from Blain - my paranoia drives me to call out an actual mold remediation company who swiftly inspects the attic and tells me there's absolutely no mold. Eventually, I received a $16k quote to reinsulate my entire attic ... not due to mold - now quoting MICE which was absolutely never discussed. Not only that - no quote for termite bait stations, nor any of the 5 other things discussed, was ever provided. I felt strongly that Orkin was more focused scaring me with problems throughout my home and upselling me on tertiary Services than they were on booking relevant pest related solutions. I was ready to sign up for service, but after this experience - no freaking way. Complete waste of time and a lot of lost sleep for nothing.

Everything about this company should change except for some of the guys that came to my house to do…read morethe actual work. They missed things, they forgot other things. They even messed up my attic door; it won't close all the way. I have called the Senior Customer Manager and the office and left messages because they didn't answer their phones but not one person has returned my calls. There is no way I would recommend this company!

Very disappointed! Bad communication and still hasn't finished the job. Started working with…read moreB.A.R.R. in July of 2024. DO NOT PAY UPFRONT. He still hasn't finished the job. He says he's coming to finish it up and he is a no show and he ignores my messages. This has happened multiple times. Not a way to run a company!

Done very good at removing bats out of my attic and a family of raccoons in my porch roof repairs…read morewhere done right and everything was sealed and painted to match my house...very fast and reliable

Nothing but good things to say about this company and the job Jason and his team did treating our…read moretermites. Thanks!

Haven't had the service yet but was impressed by the knowledge and professionalism of the company…read morerepresentative. I intend to hire them

Stan was great! First experience. Very knowledgeable and thorough. He answered all my questions…read moreand educated me as well. Very professional and a wonderful personalized service as well.

This was our first service, and from the beginning, Jefferson was fantastic. He walked through the…read morehouse with me, inspected the attic, and provided valuable information about the carpenter ant issue we're facing. I couldn't be happier with his professionalism and the way he handled everything.

I reached out to AIM about a possible pest situation at home. Seth was very quick to respond and…read moreset up an inspection right away. Upon arrival he assessed my situation immediately and helped us come up with the best plan. We are extremely satisfied with this company and highly recommend them to anyone dealing with a pest issue.

We had a small wasp situation on our deck and the owner came out the next day and knocked it out…read more The wasps haven't been back and I'm not expecting them. I think there was a message sent. It's expensive, but that's how it goes when you need someone to do something you can't/won't do. I'm very satisfied with the price for the result.