Not happy with this service. They did a good job on a yellow jacket nest in the ground, but also…read moreremoved two small paper wasp nests above my front door. Now, I have found two small paper wasp nests in the shrubbery at my front door, so probably same nests WITH wasps. I called to have them take away, but it has been 34 days since they treated so there will be an additional charge. Guarantee only for 30 days - changing exterminators. I think the tech just knocked them into the shrubbery, also a new nest forming in the same exact place. Charged me $250 service - not willing to pay a second time when their treatment for wasps was not effective - just moved the nests. Find a different exterminator - terrible customer service Camile.

They showed up during the time they said and went above and beyond to treat our home for…read morepreventative pests and also some ants we had nesting close to our home. Would definitely recommend.

We needed to know if we had termites. I called 3 places and the first 2 said it was likely Powder…read morePost Beetles... Redwine did the same BUT where he other two places said to destroy the piece, the gentleman at Redwine knew that the beetles could not get into anything that was finished and gave me a solid home remedy and specific instructions.

I called Redwine as my fiancée thought she saw termites on our deck. Paul was able to come out the…read morefollowing day to inspect. After reviewing pictures of the bugs that we took, as well as a wing that was left behind, and not seeing any damage or bugs out, he determined it very unlikely we had termites. He inspected the rest of the perimeter & basement for any other sign of pest trouble. When asked if they deal with moles, he informed me in certain areas they do but not in my part of Northern, KY. Instead he gave me tips on how to rid the yard of moles doing it on my own. At the end of the inspection he gave me some sticky boards for the cave crickets we occasionally get in the basement. He wouldn't take any money for those or the consultation. Top notch customer service that comes off as trustworthy as they get

UPDATE! Doogie's was super responsive and fixed it and put trim over top of it. Everything is good…read moreas new and they did a great job deep cleaning.

If you have a big job do not work with Doogie's…read more I hired them to deal with a mouse infestation and while they did an adequate job cleaning, they did not deal with the infestation in any meaningful way. They did not complete any of the things listed in their own proposal, mislead me into thinking that I needed to pay the whole cost upfront, and were incredibly unprofessional with communicating arrival times. The inspection was not thorough at all, they ignored several rooms and did not inspect the outside of the house at all. They did not remove all of the junk, they did not sanitize the whole house, they did literally zero functional sealing (they completely ignored every room but one on the first floor, and the entire basement) and the 4 traps they laid out in the open caught zero mice. They also threw away a whole bunch of things they didn't need too like all of the spices from our spice rack, an unopened gallon of cooking oil and several unopened containers of chicken stock. They also destroyed one of our mops by using a wood floor mop on bricks and destroyed a vegetable scrubber by using it to clean the stovetop. They left an air scrubber in our house and said they would be by last Friday to pick it up, no timeframe, eventually I message them and they say they will be there 3:30-4:30. At 5:30 I call them because they still have not shown up. The owner asks if she can send her sister at some undisclosed time to pick it up. I reply that no she can come pick it up in person Saturday at 1 (another time they said they could be available) Her sister shows up anyways at 7:30 slamming her fist into my door until I just give her back the scrubber. TLDR: don't work with Doogie's, they won't do the job, they won't communicate times well, and they will charge you full price.

I requested a quote through Yelp. I got a call the next day, and the part-owner I talked to on the…read morephone said they could come out the next day great. Great. He said he would call when he was a half hour away. Never got a call. Never showed up.

Eco Bro's is the BEST pest control service I have used. We live by woods so some pretty creepy bugs…read moreshow up. Since the 1st treatment (which was by far the most thorough inside & out ever) I have not seen ONE bug! We used the "big name companies" in the past & they ALWAYS had to come again & again - not to mention triple the cost. Eco is professional, friendly, & reliable. Also supporting local businesses now is a plus. Definitely recommend!

Mark is amazing! I had all sorts of issues... rats in my yard, carpet beetles in my car and ants…read morecoming into my house. Other companies won't even help you if the insect or rodent is not in your house. Mark took care of everything. He also quickly responsed to me on a weekend which was really appreciated. When he came over, he took the time to answer all of my questions and also shared a lot of helpful information...he is extremely knowledgeable. And his prices were extremely fair and affordable. Highly recommend!

Mark was very professional, and yes, discreet (no names on his truck). He did a thorough job of…read morechecking for rodents around our sidewalk, patio and even the entire perimeter of our house. He found we had a bad mouse infestation - and although it is outdoors - he was still able to treat it (I was skeptical at first). He said he would come back in a couple weeks to check the progress of the treatment. I recommend Mark to take care of any issues you may have with pests.

Steven came to my home to remove a hornets nest off of my back deck, not only was he personable, he…read moretook the time to explain everything he was doing what it would cost and how to prevent it in the future. The price was lower then expected and the overall experience was very professional. I will be signing up for their exterior service plan this week.

Very affordable prices, Tech was beyond professional and helpful with all my questions and…read moreconcerns. I am a customer for the long haul

I dont live in California. I live in Cincinnati…read more One of the best companies I have ever dealt with, from cell phone corporations with specific customer service departments to personal mom & pop shops. This is one of the now extremely rare honest, fair and knowledgeable companies that really care about what the do. They really want to help you. Always very responsive; answered every time I called except for once, so I left a voicemail. I had a response within 2 hours that same day. Everyone I spoke with could not have been more friendly and understanding. Rick, one of the owners (I believe) spent close to an hour of total time over 3 days answering my questions with in depth information and advice on how to identify my issue and potentially manage it myself. It was clear that Rick really knows his stuff when it comes to bugs. I don't though, so I didn't feel confident identifying what I saw, even with his vivid descriptions. The price he quoted me for treatment was specific to my situation and was by far the fairest price I had heard to that point after speaking with 3 other companies. And due to my ambiguity bordering on paranoia, I finally decided to schedule a treatment, mostly for peace of mind. Rick had already mentioned previously that they were full for the rest of the week, but was able to find a time to squeeze me in the next day! The guy who came out (Larry?) was just as friendly and knowledgeable. He identified the bugs as carpet beetles, and explained that what I found was a small infestation that I could probably manage myself. At no point did anyone insist on treatment or make me feel like it was my only option, despite my many requests for their profession opinion. (Larry?) made sure to update me on their availability around this holiday season and told me I could simply call back if I noticed any more problems. They didn't charge me a dime for coming out and consulting, or for all the information Rick provided over the phone. From now on, if I hear anyone in my life mention a bug problem, this is the company I will recommend.

In this day and age, it is rare to get what you expect with any business.....NOT THE CASE with…read morePest Guard Exterminating!!! Ashleigh exceeded every expectation from her exceptional communication, prompt arrival and remarkable removable of the mice!!!!! We hired them on Thursday and before the 72 hours were up, the pests were GONE!!! I cannot recommend or say enough of about this family owned company! I highly highly recommend and urge anyone with pest issues to contact them ASAP!!!!

Terrible communication and customer service. A technician shows up today and treats the exterior of…read moreour home without our authorization or prior scheduling. Then they claim they texted my husband yesterday to confirm, but then they indicate they called my number today. Why would you text one number and then call a different one? WE HAVE TOLD THEM OVER AND OVER WHO TO CONTACT. Shouldn't be that difficult. What a circus.

My family had ants in our kitchen and bathroom - we had snowball come spray on 5/15/24 , they guy…read morestated that it would work instantaneously. I get home from work today 5/16 to a kitchen full of ants worse than it ever was - I paid for a year of service to get anytime help - I called from 4:30-5 with no answer to any of my calls . So much for reliable and service to kill the ants . I am putting a hold on the check . No answer , problem is worse .