Thank you to Jodeci and the amazing team at Greer Wilson Funeral Hone - "Funeraria Del Angel "…read moreserved our family with exceptional service for the memorial service for our dear sister, that we will always remember. Thank you so much for your attention and care of our family during a very emotional time of our lives!

If you are looking for a mortuary to take care of your needs, I highly recommend you steer clear of…read moreFuneraria del Angel Greer-Wilson Chapel. The service from their employees leading up to the day of the funeral was very good ... all were friendly, helpful, and accommodating, no matter who I spoke with. The reason for not recommending the mortuary is based strictly on the lack of service at the cemetery where the person who filled in for our funeral director/counselor, left the scene of the service after handing my husband a bag with boxed crucifixes, the register, and wet floral arrangement cards strewn in there; and, the funeral director's dismissive and unacceptable behavior when we met a week afterwards. I had looked in the bag my husband was given at the cemetery: "What? Who is supposed to hand out the crucifixes? Isn't it their job to help the priest or deacon give the crucifixes to the family?" We were left to finish servicing my mother-in-law's gravesite service ourselves. We had to start removing the crucifixes from the boxes and summoned help from our niece and nephew who were standing nearby. When we were finished taking them all out of the boxes and turned around, the casket was gone. We had no idea this had happened because we were busy working, doing the job of what should have belonged to the mortuary employee. Four of us missed a very important part of the service due to her negligence. My husband had to hand out the crucifixes to family when instead, he should have been receiving one. He was also given a wrong count on how many there were, leaving us without one. The person representing the mortuary also explains the process for either sprinkling dirt onto the lowered coffin or flowers, and which way the line of people will move, but since she had hightailed it out of there long before that, that step was completely left out since it wasn't our job to work the gravesite service and remember that's what we were supposed to do. We were there to mourn our loved one, not be the service providers. We paid them to do a job that was not rendered. Friends noticed, and commented. It was rainy and cold on Wednesday Feb. 23, 2022. It is my belief the woman representing the mortuary was cold since she wasn't appropriately dressed for the weather, got the heck out of there, and we were left to take over the service. We met with the funeral director Caleb yesterday and it did not go well. A simple apology would have gone a long way. No apology. He wasn't sympathetic over what we went through as he made one excuse after another, pointing fingers at the church over an incident there by the same employee, and Holy Cross Cemetery, trying to make it seem as if it was their job. He absolutely would not take responsibility for his employee as he supported the actions. If he couldn't be sympathetic, you'd think he would at least be understanding. Nope. All he did was try to cut us off, would back away and continuously tried to end the conversation, didn't want any details, stood there with a smug look on his face, and even gave me an "I don't care" smile when I mentioned that we didn't get all the sympathy cards that belonged to the floral arrangements since I knew friends had sent flowers and the cards were missing. I am absolutely guilty of yelling at him in response to his unprofessional treatment of our concerns, especially when we hadn't even scratched the surface and he was trying to end it all. I was yelling as he talked over us, obviously not wanting to hear anything. We had just wanted the same service from the funeral home that everyone else gets. We paid $395 for equipment and staff services for gravesite service that was on the itemized list. Oh really? What services, other than transporting the flowers and handing the bag to my husband. Caleb gave us a crucifix as a consolation prize since we didn't get one, saying it was on the house. He claimed that they deducted an extra one from the bill when they cashed our check, but upon further inspection on our checking account, they deducted nothing; so we paid for it. Never, did I consider that we would be treated so poorly by the funeral director. If you look at their reviews, there are hardly any bad ones. They most likely have them removed like they did with mine on Google Review. They don't want people knowing the truth. That gives you an insight of how they conduct business. Once they've got your money, they may or may not deliver on expected services, and who knows, how bad it really is? I looked at their website today and noticed something I hadn't seen before and this is part of what it states: 100% Service Guarantee "If for some reason we don't and you're dissatisfied with any aspect of your service, we'll fully refund that portion of the service." I am highly suspicious that they never, ever admit wrongdoing. To admit it, is to potentially refund money after complaints for poor service.

We received the most excellent and compassionate help from Green Acres Glendale Mortuary. We…read moreneeded the most basic of service from them, yet we felt like we were special and the center of their care and attention. Julie Bell helped us through the whole process. She was wonderful, caring, informing us of everything and never pressured us for anything we didn't need or asked for. Julie was so generous with her time at the mortuary and with calls on updates, information and compassion. We felt completely cared for.

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.

Staff was helpful throughout the process. No high-pressure sales tactics. Overall, a good…read moreexperience.

Michele Bailey, I can't Thank you enough. You put our needs first at this horrible time. You took…read morethe worries I had and made everything possible. I can't Thank you enough. Time was tight and Michele had my son's ashes ready for his Celebration of Life. She had all the paperwork done. Michele made my son's Celebration of Life possible. It wouldn't have been the same without him there. Communication was great. Again, Michele was in contact with me regularly, sometimes just to see how we were holding up. I can't say enough about her. Thank you from all of us.

I required funeral arrangements for my mother. She was visiting with us from out of state…read more Jennifer, the funeral director showed compassion with each phone exchange we had. When I received the call, they had my mother's body, I was relieved and knew my mother would be handled with care, dignity and respect. They also made accommodations to fit us in, in order, to finalize arrangements before my family departing flight the following day. Maria, worked with us and explained everything in detail during our appointment. She showed professionalism and compassion towards us during this very difficult and unexpected time. Advantage Crystal Rose Funeral Home & Cremation, is for everyone. They treated her daughters and granddaughter with a gentle hand of kindness during this final arrangement visit. We left our mom with staff members that did a job well done. Death for most of us is not something we think about daily. I didn't know where to go, but faithfully, I believe God guided me to this facility. The price and services we selected were fair in my opinion. I highly recommend this funeral home facility/location. Thank you to everyone there who helped my mom get back home!

I attended and arranged the service that took place the same day that Lisa P. is referring to and I…read morecouldn't disagree more with her review. Jennifer, Maria and the team were INCREDIBLY accommodating. They allowed our guests in early, they were flexible when we went over time and then met every single on of our needs. I couldnt imagine doing this process with any other provider. Thank you for leaving the door open so our guests could trickle in late and thank you for your flexibility.

My dad has been here for 34 years and my mom joined him 2 years ago…read more I have to say that sometimes it might take a few times but whenever I need something taken care of they get it done. When my mom passed, we were even ready to pay quite a bit of money to have our mother placed but they were honest enough to tell us that our Mom paid for everything way back when our Dad died. I wish it was in a little bit better neighborhood and I wish it wasn't so far away from me but it is what it is.

My sister recently passed and I couldn't imagine going through the whole process of laying her to…read morerest without Kayla from Greenwood Memory Lawn. She out did every expectation, helped make things as smooth as possible, and all around felt like family. Everything went as good as you can imagine with losing a loved one.

I decided to go a different route, however, I did meet with a sales person. She was very nice and…read morehelpful. They take care of everything from the moment your loved one passes. There were packages to fit most budgets and needs. No doubt this would have been a great space.

Just attended a dear friend's Celebration of Life. WOW! Beautiful! Margaret did such a fabulous job…read morecreating a video of pictures of our dear friend and making the celebration a celebration. Rhonda did a great job interviewing folks prior to the celebration to get material to create a beautiful speech about our dear friend. You would have thought she had known him well. Just beautiful! Lunch was served and the food was delicious. Highly impressed.

First things first: if you're looking for a well decorated, softly lit funeral home with soft…read moremusic playing, you are not in the correct place. If, however, you want what we did - a professional, responsive, kind, efficient and affordable way to cremate your loved one - you have found the right place. Every interaction with the folks at Ascend - all family and owners of the business - was professional and kind. I didn't learn until I had already had a couple of interactions that I was corresponding with the owner, Valerie. I really can't say enough positive about the way that Ascend Cremations took care of my loved one. They'll always have a place in my heart for their kindness in such a difficult time.

From the owner: Ascend Cremations provides Arizona families with trusted, compassionate care…read more We specialize in simple, affordable direct cremation and pre-need planning -- a dignified alternative to traditional funeral homes. Our digital-first platform makes arrangements fast and easy, with transparent pricing and flexible packages. Ascend's Arizona-based, state-licensed care team is available 24/7 to guide you through every step. Whether you're planning ahead or need immediate help, we're here to help you honor your loved one's life with respect and peace of mind. It's a modern approach to cremation -- a new kind of goodbye.

Thompson Funeral Chapel was very compassionate and easy to work with. Amy helped us after my father…read morepassed away and took care of every detail which helped a lot. My dad and I had gone in a few years back to preplan everything and worked with Errol who had made sure everything was in place so that when the time came I only had to make one phone call to get everything taken care of. Amy had all the records and dad's wishes so it made everything very easy knowing that exactly what dad had wanted was in place, ready to go. Their pricing was very reasonable and we were given details of everything offered along with the price for every option, which was very helpful. I would definitely recommend Thompson Funeral Chapel if you are pre planning or if your loved one has passed. They made a difficult time much easier.

This is a review no one wants to write. At least the experience was good. We worked with Amy. She…read morewas nice and answered all of our questions. Kept in contact with us throughout the entire process. My mother wanted to be cremated. Amy walked us through the cremation services, explained the fees in a way we would understand, and made sure we had good understand of the events. When it was time to pick up our mother's remains, it was staged beautifully. I can't really speak to value as this is our first time walking through this process. Hopefully we won't have to do this again anytime soon.

Red Mountain Funeral Home(RMFH)was an excellent choice! McClain who help us out was truly a…read moreblessing with helping our family plan the service for my baby sister! I have worked in Sales and trust me, the previous funeral homes we visited prior to Red Mountain Funeral Home either had a sales pitch or just did not feel right for us. McClain was very empathetic in this time of need. He listened to us and gave us the options based on what we discussed. Never did he upsell anything. He heard exactly what we wanted and matched up the service they could offer us. In our particular situation we had to have an intimate family viewing prior to the cremation process. It was amazing how they made my sister look as she was napping while we made our last goodbye! I truly appreciate RMFH for giving us the best farewell to baby sis I could have had! RIP Barbie Gonzalez, I LOVE YOU!!! You will never be forgotten and you'll always be part of the family's story!!! When we are born, we are born into a race called life. In life we never have a set starting point and our finish line is always different from person to person. At a very early age we always pit ourselves with others we respect or we want to be like or a legend who is no longer in the race. We never are told the rules of the race. While being green in this race we sometimes are taken advantage of and learn right away or make the same mistake a few times before we learn. While others may have more shelter and are not allowed to learn the rules of life until much later down the road. Throughout this race we see others who are struggling. Some of us are out here to help from the get while others are more tentative to help or arrogant and refuse to help. These are all part of our race and learn the playbook as we go. Throughout this marathon we learn from the miles we put in and make the tweaks to become smarter/efficient! Some are quicker than others at becoming smarter/efficient and some learn at a later stage of the race. This race is hard and we somehow push through to continue racking up our miles. Maybe some quit the race and are not seen again. As we encounter the entire spectrum of feeling we advance on this race, some of us are lucky to either find the "family" we want to surround ourselves with or even luckier yet have the family that we want to be around! Once we have our family and fellow racers in our pack, we race until we can no longer race! Some of us will know as we approach the finish line while others are snatched away from the race without notice. In your personal race, I beg you to acknowledge what and who you care for and let them know! This sometimes beautiful cruel race absorbs us without our knowledge and we do not give praise soon enough!

We had a good experience. My mother passed away unexpectedly on Christmas morning. They were very…read moreresponsive when we called and came to pick her up in a very timely manner. My mother had prepaid for a policy in California to cremate her remains. McClain and Bridget were very helpful with this issue and it basically covered everything. Because my mom died on a holiday, everything took longer than expected. We did have to make a few follow up calls, but they were always responsive in getting back to us. We would reach out to them again.

Friday Dec 19th, marked two years since my sister passed away. I went to this cemetery with my…read moredaughter to visit her grave--an already incredibly emotional and painful moment. As my daughter and I were getting into our car at approximately 5:45 p.m. to leave, a security truck pulled up beside us and shined a bright spotlight directly into our vehicle. I rolled my window down and was immediately yelled at and aggressively ordered to leave. When I asked why he was yelling, the guard claimed he "knew me," said I was "always here," and that I should know the rules. This was completely untrue--I had not been able to visit in months--but regardless, nothing justified his behavior. When I asked for his name, he refused and would only identify himself as "security." He continued yelling and told me to "get the hell out of here." As I attempted to leave, he backed his vehicle behind mine and turned his bright lights on, creating an intimidating and hostile situation while I was visibly emotional and crying in my car. At the gate, another security guard was present. When I asked what the hostility was about, he laughed. When I asked for their names, I was again told only "security." I paid $65,000 to lay my sister to rest here. I never imagined that visiting her grave--especially on the anniversary of her death--would result in being treated with aggression, humiliation, and a complete lack of compassion. I reached out to West Resthaven's General Manager, Chris Hopkins, to report what happened. While he said he was sorry, he minimized the situation by stating that security is necessary and that it may have just been an "off day" for them. I told him that I now feel afraid to return to visit my sister because I do not feel safe. His response was deeply disappointing. I am sharing this so other families are aware. Cemeteries should be places of peace, compassion, and respect for those who are grieving. Last night, this place was none of those things. This is not okay, and it is not a safe or appropriate environment for anyone mourning the loss of a loved one.

I was out here this morning to decorate my husband's grave.. today would have been his 80th…read morebirthday.. I couldn't believe after all the complaints Ive made on the lack of perpetual care they are suppose to be doing I was told.. " please keep.ypur voice down, we have a service and a memory luncheon going on.. we don't want to disturb the family". I wanted to scream out as loud as I could before they bury their loved one here.. Please DONT DO IT!!! THEY HAVE NO RESPECT FOR THE DEAD OR THE FAMILY AFTER THEY GET YOUR MONEY.. NONE!!! It's been 8 years since Phillip died.. and the last 6 has been filled with lack of care lack of desire to keep up the old part of the cemetery and a huge lack of respect and accepting responsibility for their actions.. if your reading this review.. and I hope someone from DIGNITY IS... PLEASE CONTACT ME.. IF YOUR LOVED ONE IS BURIED HERE AND YOUR FED UP ALSO.. LETS GET TOGETHER AND HOLD THEM RESPONSIBLE!! AND IF YOU WERE THINKING OF BURING YOUR LOVED ONE HERE.. AND ARE READING THIS.. PLEASE DONT DO IT.. THEIR ARE MUCH BETTER PLACES THAN HERE.. THANK YOU.