No one wants to need a place like this, but we received exceptional service from the Hansen Desert…read moreHills team which warrants a review. My grandmother passed away on April 26th and prior to her passing, I did extensive research on funeral homes and mortuaries within the valley. I read hundreds of reviews and made many calls and Hansen just felt right. We selected Hansen to be who we would use when the need arose. A few weeks later, my grandmother peacefully slipped away. Her hospice team made contact with Hansen Desert Hills and the process was seamless and professional. Two days after her passing, we went to the Desert Hills location to make arrangements with Cami. Nothing felt pressured or sales-driven, as we had experienced years prior at another funeral home when my grandfather passed away. We had many variables at play, including a burial trust and plans for an out of state interment, and Cami navigated everything perfectly and expertly. We also interacted with Charlii the receptionist during this process and she was wonderful as well. We picked my grandmother's remains up the following week and had a lovely walk through Hansen's memorial garden. It was all very peaceful and again, just felt right. I'm sorry if you have a need for a mortuary, but Hansen took great care of us.

From the moment I made the phone call to set up services for my mother to the time we laid her to…read morerest, the staff at Hansen Desert Hills Mortuary & Cemetery were helpful, caring, and deeply supportive. Words truly can't express the compassion they showed or the care they took in making sure our family was okay every step of the way. I am especially thankful for the attentive and heartfelt care from Trish, Cami, Larae, Marcela, and Wendi. Molly, the comfort dog, was also a blessing to have around and gave us the extra comfort we needed during such a difficult time. During one of the hardest times in our lives, they treated us with kindness, dignity, and respect. We will always be grateful.

I just recently passed three years since my mother had passed away, and it came down to me to find…read morea mortuary and a cemetery rather quickly. While we already had a mortuary in mind, we had no idea which cemetery to use. I set up a bunch of meetings and planned visits within the days right after my mother had passed, and I was quite disappointed with most of those we visited. I experienced poor customer service, a cemetery that didn't see very well kept, an inconvenient place to visit or some other issue. When I came across Paradise Memorial Gardens, I was extremely pleased with how well they communicated, their excellent customer service, and the layout and ease of visiting the cemetery. I had reached out to Dan and quickly heard back from him. I had told him what exactly we were looking for in terms of a location, stone, and service, and he certainly rose to the occasion to ensure that we had the date and time of the funeral and later an unveiling. He explained the prices and answered many questions that my family members and I had asked. Dan was responsive whether we were connecting right before the funeral or in the months that followed when planning an unveiling. For such a stressful time, I was pleased to have someone we made a connection with to reach out to. The actual Paradise Memorial Gardens cemetery is laid out nicely. Instead of other cemeteries where stones are all sticking up out of the ground, many of the stones are flat on the ground where they blend in with the nature. My mother's stone is near a big tree, which provides some shade when I visit her in hotter months. There is a small lake where swans and Canadian geese like to roam. For an interesting story, ask the staff about the swans. There is also a heated and air-conditioned mausoleum onsite which I had been in only once when a friend passed away a number of years ago. There is plenty of parking on the side of the single street that circles the site. There are two entrances, one off of Shea Blvd and the other off 92nd Street. While I didn't use them, I heard good things about the Messinger Mortuaries, which is directly tied to the Paradise Memorial Gardens. I certainly encourage anyone looking for a cemetery (and possibly a mortuary) to check them out.

I would like to note that Candelaria (Candy) Gonzalez was most helpful in helping my family and I…read morewith the arrangements for my Mother-in-law, Nancy Jarko, in April 2025. She was interred with her husband, Michael who passed in 2001. For the service we had at the mausoleum and the interment, Cat was also extremely helpful and kind. Yesterday, I called again to Candy to help us plan another interment for the untimely death of my brother-in-law, Jeffrey Jarko. Candy is kind and considerate and her compassion is welcomed to ease our family's needs. Please thank her for us. Sincerely Carl Gundersen

I attended a funeral. Beautiful location. Very peaceful and quiet. Service was in the pavilionread more

We had a wonderful experience making arrangements and ordering the stone. The manager Ira Mann was…read morevery caring and helpful in this very difficult time! The staff is great and respectful to me, I go and visit everyday and they are always friendly if they are outside when I drive by! I feel very comfortable with my choices here!

Came here for the Celebration of Life for AJ Thomas, who I'd known since 2020. The staff here is…read morewonderful, very supportive & caring, & so helpful. The family requested the service here, as other loved ones are buried here. AJ's presence could be felt here, even with the amazing staff & we had the room full of people! Everything was top notch, just as AJ would have wanted. The people here treat you like a VIP & take great care of the customer's wants & needs.

Very nice setting. My grandparents are in mausoleums here. The staff is very polite and…read morecompassionate, not to mention helpful.

I did not attend the ceremony held at the cemetery. It is an annual recognition of those fallen…read morebrave men and women who sacrificed their lives to maintain freedom. We bless each and every one of them and thank them for keeping us safe. Four fighter jets circled the area several times. Happy Memorial Day.

Such a cool cemetery. I love these older unique ones. I parked and roamed around reading…read moreheadstones and paying respect. Each one is so personal. Many have homemade headstone, metal ones, statues, benches, gold clubs, shells, broken pottery, and even one with a box in the ground with bourbon to share a drink and a note. What a beautiful resting spot in the desert

This was the first unexpected death that I was responsible for. The Messinger Staff took all the…read moreresponsibility off my shoulders. They made everything easy, including offering resources to other after death tasks that were beyond their ability. Out of all the places I looked at, Messinger was the most well kept and friendly place I found in the valley. Thank you for all that you do!

The Messinger family has cared for three generations of our family. In a way that makes the…read moreMessinger family a part of our family. We literally hand-over of loved ones, and trust all will be handled properly. Messinger's has never failed. Period.

This place was starred by the emt because it was the closest to my residence and I'm very happy I…read morewent with them. Laura exceeded all expectations. She was professional, empathetic, and courteous throughout the experience. The venue is beautiful inside and the event went on with no issues. My condolences if you are in the market for this service. I assure you that they will take care of you and your loved once's with grace and dignity.

Shadow Mountain Mortuary has taken care of the Valley (Phoenix AZ area) firefighters and Police for…read moremany years. Megan the funeral director is VERY caring with the loved ones, the families requests and feelings. But in hard times losing a loved one, some people are more sensitive than others and don't understand or naïve to state, city and company rules, regulations and conflicting requests made by other family members. It is hard for one to balance those things and make the relatives understand and but sometimes a nerve gets hit and the relative or friend unravels in angry. I personally have used Shadow Mortuary a few times for relatives, and I can say positively they were the best I could ever hoped for. Our firefighters and Police will continue to use Megan and Shadow Mountain Mortuary to assist our lost brothers and sisters to their final resting place.

The Smart Cremation representative, Jennifer Markham, was responsive, caring and friendly. No…read morepressure sales, but she provided the information my wife and I needed. Then SC gave us whatever time we needed to make our decision. We had follow-up questions and we were able to get quick answers from Jennifer over the phone. We sat down with three different companies representatives before choosing Smart Cremation as we felt it was the best value. Because we travel, we chose the option that would perform cremation services no matter where we passed away, or where our remains were in the world. SC is not a full service funeral home, but provides the death and cremation services we wanted. We will have all funeral services and bereavement help through our church home and pastor. SC will provide the technical services our family will need for cremation, urns, obtaining death certificates, and notifications; then deliver everything to the family, or scatter ashes at sea if we choose that option. Best thing is, if I or our family chooses not use their services in, at any time, we get a full refund.

I would highly recommend Smart Cremation and Mr. Scott Prewitt to anyone who has had a loved one…read moredie, or to someone who wants to pre-plan their cremation as well. When my Father died Mr. Prewitt and the other staff at Smart Cremation were so empathic and patient with all of our many questions. In our grief and sorrow planning was difficult, but Scott upheld and guided us through all of it. It seemed that he had a real respect for my father and our grieving family. I can not say enough good about Smart Cremation. If you or a loved one is considering cremation, Smart Cremation should be your first choice.

I'm just preliminarily looking for pre-need options. Talked to Michelle just now. I immediately…read morecrossed that option out. So sad because we're Catholic and it would have been good to maintain that option. She did not seem compassionate. She was rude and kept on saying "that's what I said." I am not an idiot and i understood all she's been saying. Be respectful. I am a good listener and am just gathering all the facts.

If I could rate 0 stars I would. We had a family member buried here 2 weeks ago. Keep in mind, a…read moreburial service is already heartbreaking as it is, but having staff kick you out while you're grieving is totally uncalled for. I understand that there are certain protocols once the casket is lowered, but there's a certain way of asking for things. Especially being in the situation that we were in, the staff could have been more empathic. We are a very big family and the lady with the blonde, short bob haircut was extremely rude and passive aggressive. She kept on saying only "immediate family members" were allowed to be there, and kept on making hand gestures and yelling at us to leave the premises. Please, please, please think twice about this being the final resting place for your loved ones. To the staff of this cemetery: SHAME ON YOU!!! I really hope you guys never get treated the way that we were treated this day.