Best Funeral Chapel and Services is the family's choice for undertaking. Family members have been…read morecared for with respect. Employees are always professional and knowledgeable. In my estimation, this is funeral services for we humble, hard working folk. Not fancy. Solid, Dependable, Independant. I do not know what a ground burial costs in these times. I find the pre-burial expenses reasonable for the industry.

I am enjoying giving this five star review very much…read more Stillwater Hospice recommended Best Funeral Service to me. Well, Heidi and Adam are wonderful people they will forever have a special place in my heart. The process of arranging and paying for my loved ones cremation was so gently and softly presented by them. It was awesome. No high-pressure no weird upsell, just what I wanted and nothing more. I'm going in soon to speak with Mr. Adrian to secure a prepaid cremation plan for myself and I know that when I'm gone that Best Funeral Service will be an ally and friend to my heir and family. God bless the good people at best funeral home.

This place was starred by the emt because it was the closest to my residence and I'm very happy I…read morewent with them. Laura exceeded all expectations. She was professional, empathetic, and courteous throughout the experience. The venue is beautiful inside and the event went on with no issues. My condolences if you are in the market for this service. I assure you that they will take care of you and your loved once's with grace and dignity.

Shadow Mountain Mortuary has taken care of the Valley (Phoenix AZ area) firefighters and Police for…read moremany years. Megan the funeral director is VERY caring with the loved ones, the families requests and feelings. But in hard times losing a loved one, some people are more sensitive than others and don't understand or naïve to state, city and company rules, regulations and conflicting requests made by other family members. It is hard for one to balance those things and make the relatives understand and but sometimes a nerve gets hit and the relative or friend unravels in angry. I personally have used Shadow Mortuary a few times for relatives, and I can say positively they were the best I could ever hoped for. Our firefighters and Police will continue to use Megan and Shadow Mountain Mortuary to assist our lost brothers and sisters to their final resting place.

No one wants to need a place like this, but we received exceptional service from the Hansen Desert…read moreHills team which warrants a review. My grandmother passed away on April 26th and prior to her passing, I did extensive research on funeral homes and mortuaries within the valley. I read hundreds of reviews and made many calls and Hansen just felt right. We selected Hansen to be who we would use when the need arose. A few weeks later, my grandmother peacefully slipped away. Her hospice team made contact with Hansen Desert Hills and the process was seamless and professional. Two days after her passing, we went to the Desert Hills location to make arrangements with Cami. Nothing felt pressured or sales-driven, as we had experienced years prior at another funeral home when my grandfather passed away. We had many variables at play, including a burial trust and plans for an out of state interment, and Cami navigated everything perfectly and expertly. We also interacted with Charlii the receptionist during this process and she was wonderful as well. We picked my grandmother's remains up the following week and had a lovely walk through Hansen's memorial garden. It was all very peaceful and again, just felt right. I'm sorry if you have a need for a mortuary, but Hansen took great care of us.

I ordered flowers from this funeral home, but they failed to deliver them to the graveside ceremony…read moreas promised. DO NOT believe them when they say they will get your flowers delivered.

This place is absolutely amazing! Jim went above and beyond to help me and my family, and we…read morecouldn't be more grateful. He treated my loved one with such respect and care, and the level of service we received was truly beautiful. From start to finish, we felt completely taken care of. I highly recommend this place to anyone and everyone--thank you for making a difficult time much easier!

My Aunt & Uncle had services there in 1991. We were looking for information and Chris looked for…read morehours to help us. We appreciate his time and attention. We are so grateful for his help. The family of Evelyn and Kenneth Waterman

This was my first involvement in a close person's passing. They were WONDERFULLY HELPFUL…read more Christi in particular was a gem to work with. They led me (mostly by the nose) through the long list of requirements and made it relatively easy to get through. I couldn't recommend them more highly!

The first thing I want to share is that the staff was very helpful in making the arrangements and…read moreletting us pick up on a day that they were closed. We too, looked at reviews before choosing. The disheartening thing is the way our viewing was handled. The viewing area is by no means adequate or private. The front desk and employees sat in the same room while we had distressed family members in tears and disbelief that my son was gone. The ladies continued to type on keyboards and move around, it was distracting and it felt, disrespectful. The room had closets open and stretchers viewable, boxes and things stacked around the room. The cover that was placed on my son was tattered and a blue material that was very well used and not appropriate. There was nothing comforting there at all. There were used water bottles on the tables and trash left behind. No music, nothing to mask the smells that went straight to my heart when I was close to my son. Upon returning to get my sons ashes they were brought into this same room again, while another family was viewing and in the center of the room. The lady walked over to a counter behind the decedent and gathered the box of ashes for my daughter and my sons father. The other family was in dismay at this, as was my daughter. She kept apologizing to the family for the intrusion. The room is quite old and there was just absolutely nothing about this experience that I can recommend. It was all very sad. Professionalism at a time like this would have been appreciated. We all left feeling very uneasy and sad that my son was placed in their care. Kristy was very sweet and very helpful and that is my only kind comment. The two woman that typed and texted through our viewing and sadness have no idea how disrespected we felt. I will, we will never forget this. Not recommended.

As a former employee worst company, I have ever experienced working at. the owners are failed to…read morelisten to any employee concerns about sexual harassment by a coworker. They have no formal time keeping system, so it is word against theirs for the hour you put in working 50+ hours per week. As a salaried employee the number of hours I put in per week sometimes its 50+ hours equate to a little over min wage. if you want your family identity stolen numerous boxes containing personal inform, to including decedent info, employee info, their own bank statements, former employee record containing social security ect. to top it off it was suggested that between the owner and the driver manager to take it home and burn it in his firepit, leaving all that personal information to an unscrupulous employee. any valid complaint with employee is completely ignored and not rectified. there is a huge turnover for employees and many transport drivers that are brought on looks like this e average pan handler you see in Phx. dress very poorly and a sign of disrespect to the decedent's families. very toxic environment owner Deb is constantly yelling at everyone and the driver manager Ralph exhibit extremely inappropriate behavior toward employees on a daily basis. I have experience in the short time I was there I experienced physical, emotional, sexual, and mental abuse and at this point and left with on choice filing a complaint with the state against this unprofessional complaint.

Worst management ever! The couple that runs the business do not know how to treat their employees,…read moretrain them properly, provide proper customer service or just run a good business in general. I'm surprised their still afloat!!!!

I cannot say enough about this funeral home and how wonderful they are. I lost my Dad in mid…read moreAugust and my Mom on Sept 5; so very close together. I have been treated so kind and with so much care I would recommend them to anyone. I had to make arrangements from Washington state, and the staff especially Dina, has been remarkable. They were extremely helpful. For value, because I was so far away, and not familiar with the area I did call around, and was given a list of businesses from the hospital. When I called several places one of them went through a list of add on fees that I could not even keep up with; they were also not at all kind or understanding on the phone. I selected Wyman, and I am so thankful for that decision. God bless you!! You helped me during this very difficult time and it is greatly appreciated.

From the very first phone call, David at Wyman provided terrific care and professionalism. I was…read morecoordinating everything long distance, and David handled everything with extreme kindness, and compassion. David guided me through every step with patience, kindness, and genuine empathy. He was always responsive, and available to answer questions or help with anything that came up along the way. I also felt the prices were reasonable. I am grateful to David and Wyman for helping me honor my loved one with compassion and care. I would wholeheartedly recommend them to anyone, including and especially when coordinating arrangements from out of town.

I had made all arrangements for my Mom two years ago. She passed recently and the experience was a…read morenightmare. The first person I spoke with, Edith, had zero empathy and understanding of what she was talking about. She told me I could have an appointment 6 days after my Mom passed, and I kept telling her I didn't need an appointment as I already had a contract. She was so rude and made me cry (not out of sadness, but out of rudeness). Finally spoke with the funeral director and she was just as rude. Ended up moving my Mom's body to another funeral home who were wonderful and had all arrangements done within three days (unlike the 4 days I would have to wait for just an appointment). I couldn't believe that in the midst of grief, the people who made me the saddest worked at a funeral home. DO NOT GO HERE.

I must say this was an incredibly difficult time for my family. Our 30 year old cousin was found…read moredeceased, and during such a painful moment we chose this funeral home to help us through the process. From the very beginning, their team treated our family with professionalism, compassion, and genuine kindness. I would like to acknowledge the staff who supported us, Tabitha, an African American woman, a Hispanic woman, and an African American man. Each of them showed patience, respect, and professionalism while assisting our family. Their kindness did not go unnoticed. I understand that working in this field can be emotionally demanding. Funeral homes interact with grieving families every day, often during some of the most painful moments of their lives. Despite that, this team remained calm, supportive, and compassionate throughout the entire process. They truly showed us grace and care during a time when we needed it the most. Antonio was very close to me I helped raise him from the time he was 10 years old, so seeing him there broke me to my core. The staff checked on us, offered comfort, and made sure we felt supported. I truly felt the love and care they extended to our family. I cannot thank them enough for the way they helped us navigate such a heartbreaking situation. If you are ever in need of funeral services, I would recommend this funeral home. Please remember that the people who work there are helping families through deep grief every day, so showing them a little grace and patience means a lot. Thank you again to Tabitha and the entire team for your kindness and professionalism during one of the hardest moments our family has faced. Sorry for getting on yall nerves with questions. -Milton Stone

My dog passed away suddenly in the middle of the night, I didn't know who call and the emergency…read morevet gave me the name for leash mortuary. Within an hour and a half I got the paperwork and someone came to pick her up. They were very respectful and caring. A week and a half later I got her ashes , her paw print and a vile of her fur. There was a private cremation. For 320 dollars if you're in that situation it wasn't a bad "deal" . They took really good care of her in the end. I got time to say goodbye and wasn't rushed.

Thank you Leash for being so professional, compassionate, and caring. Greg arrived within 45…read moreminutes if not less, he was communicating with us the entire way over till he pulled up to our driveway. He talked us through the process and asked if anyone in my family needed help with processing our grief, he even offered me, my mom and sister in law a hug that we all graciously needed and accepted. Thank you Greg for letting us know that our boy is in good hands.

Ascend provided a valuable service for us, they were very kind and easy to work with by phone…read more They handled everything from working with the hospital to collect the information for the death certificate, arranged for transport of our loved one for cremation, supplied the death certificates and informed social security of their passing. So much we didn't know how to do, their service handled seamlessly.

Very Efficient and Thoughtful folks at Ascend from the gentleman who came after my wife's passing…read moreto the people who handled the cremation arrangements and death certificates etc. Would definitely recommend using them. No fancy fluff but nice premises.