My husband passed away recently from Alzheimer's. I am so glad I met with Sandy Perrin at…read moreMessinger a few years ago to get arrangements made. And then recently after my Gary passed, Joseph Ashford was very kind, considerate and helpful in finalizing my husband's affairs. They both made this experience a little less painful. Marianne M.

Everyone we worked with was very professional, well organized and caring during a challenging time…read more Jason was especially thoughtful, sensitive and discreet. My wife and I highly recommend this company and the team on Pinnacle Peak Road.

I just recently passed three years since my mother had passed away, and it came down to me to find…read morea mortuary and a cemetery rather quickly. While we already had a mortuary in mind, we had no idea which cemetery to use. I set up a bunch of meetings and planned visits within the days right after my mother had passed, and I was quite disappointed with most of those we visited. I experienced poor customer service, a cemetery that didn't see very well kept, an inconvenient place to visit or some other issue. When I came across Paradise Memorial Gardens, I was extremely pleased with how well they communicated, their excellent customer service, and the layout and ease of visiting the cemetery. I had reached out to Dan and quickly heard back from him. I had told him what exactly we were looking for in terms of a location, stone, and service, and he certainly rose to the occasion to ensure that we had the date and time of the funeral and later an unveiling. He explained the prices and answered many questions that my family members and I had asked. Dan was responsive whether we were connecting right before the funeral or in the months that followed when planning an unveiling. For such a stressful time, I was pleased to have someone we made a connection with to reach out to. The actual Paradise Memorial Gardens cemetery is laid out nicely. Instead of other cemeteries where stones are all sticking up out of the ground, many of the stones are flat on the ground where they blend in with the nature. My mother's stone is near a big tree, which provides some shade when I visit her in hotter months. There is a small lake where swans and Canadian geese like to roam. For an interesting story, ask the staff about the swans. There is also a heated and air-conditioned mausoleum onsite which I had been in only once when a friend passed away a number of years ago. There is plenty of parking on the side of the single street that circles the site. There are two entrances, one off of Shea Blvd and the other off 92nd Street. While I didn't use them, I heard good things about the Messinger Mortuaries, which is directly tied to the Paradise Memorial Gardens. I certainly encourage anyone looking for a cemetery (and possibly a mortuary) to check them out.

I would like to note that Candelaria (Candy) Gonzalez was most helpful in helping my family and I…read morewith the arrangements for my Mother-in-law, Nancy Jarko, in April 2025. She was interred with her husband, Michael who passed in 2001. For the service we had at the mausoleum and the interment, Cat was also extremely helpful and kind. Yesterday, I called again to Candy to help us plan another interment for the untimely death of my brother-in-law, Jeffrey Jarko. Candy is kind and considerate and her compassion is welcomed to ease our family's needs. Please thank her for us. Sincerely Carl Gundersen

No one wants to need a place like this, but we received exceptional service from the Hansen Desert…read moreHills team which warrants a review. My grandmother passed away on April 26th and prior to her passing, I did extensive research on funeral homes and mortuaries within the valley. I read hundreds of reviews and made many calls and Hansen just felt right. We selected Hansen to be who we would use when the need arose. A few weeks later, my grandmother peacefully slipped away. Her hospice team made contact with Hansen Desert Hills and the process was seamless and professional. Two days after her passing, we went to the Desert Hills location to make arrangements with Cami. Nothing felt pressured or sales-driven, as we had experienced years prior at another funeral home when my grandfather passed away. We had many variables at play, including a burial trust and plans for an out of state interment, and Cami navigated everything perfectly and expertly. We also interacted with Charlii the receptionist during this process and she was wonderful as well. We picked my grandmother's remains up the following week and had a lovely walk through Hansen's memorial garden. It was all very peaceful and again, just felt right. I'm sorry if you have a need for a mortuary, but Hansen took great care of us.

From the moment I made the phone call to set up services for my mother to the time we laid her to…read morerest, the staff at Hansen Desert Hills Mortuary & Cemetery were helpful, caring, and deeply supportive. Words truly can't express the compassion they showed or the care they took in making sure our family was okay every step of the way. I am especially thankful for the attentive and heartfelt care from Trish, Cami, Larae, Marcela, and Wendi. Molly, the comfort dog, was also a blessing to have around and gave us the extra comfort we needed during such a difficult time. During one of the hardest times in our lives, they treated us with kindness, dignity, and respect. We will always be grateful.

This place was starred by the emt because it was the closest to my residence and I'm very happy I…read morewent with them. Laura exceeded all expectations. She was professional, empathetic, and courteous throughout the experience. The venue is beautiful inside and the event went on with no issues. My condolences if you are in the market for this service. I assure you that they will take care of you and your loved once's with grace and dignity.

Shadow Mountain Mortuary has taken care of the Valley (Phoenix AZ area) firefighters and Police for…read moremany years. Megan the funeral director is VERY caring with the loved ones, the families requests and feelings. But in hard times losing a loved one, some people are more sensitive than others and don't understand or naïve to state, city and company rules, regulations and conflicting requests made by other family members. It is hard for one to balance those things and make the relatives understand and but sometimes a nerve gets hit and the relative or friend unravels in angry. I personally have used Shadow Mortuary a few times for relatives, and I can say positively they were the best I could ever hoped for. Our firefighters and Police will continue to use Megan and Shadow Mountain Mortuary to assist our lost brothers and sisters to their final resting place.

As with everything you have a choice. Find another place for your loved one. Our daughter was…read moreburied here 15 years ago and have never had anything but dirt around her headstone. Think it's because of the tree? Think again. It looked exactly the same before the tree!

First of all I'd like to add, they have helped me through every step with laying my father to rest,…read moreanswered every single question I had, and kept my budget in mind. Nicole and Erica have been so helpful and informative with every single little thing. Nothing but kind people here that actually care. If I could give 10 stars I would. THANK YOU PHOENIX MEMORIAL!!

I'm just preliminarily looking for pre-need options. Talked to Michelle just now. I immediately…read morecrossed that option out. So sad because we're Catholic and it would have been good to maintain that option. She did not seem compassionate. She was rude and kept on saying "that's what I said." I am not an idiot and i understood all she's been saying. Be respectful. I am a good listener and am just gathering all the facts.

If I could rate 0 stars I would. We had a family member buried here 2 weeks ago. Keep in mind, a…read moreburial service is already heartbreaking as it is, but having staff kick you out while you're grieving is totally uncalled for. I understand that there are certain protocols once the casket is lowered, but there's a certain way of asking for things. Especially being in the situation that we were in, the staff could have been more empathic. We are a very big family and the lady with the blonde, short bob haircut was extremely rude and passive aggressive. She kept on saying only "immediate family members" were allowed to be there, and kept on making hand gestures and yelling at us to leave the premises. Please, please, please think twice about this being the final resting place for your loved ones. To the staff of this cemetery: SHAME ON YOU!!! I really hope you guys never get treated the way that we were treated this day.

This was the first unexpected death that I was responsible for. The Messinger Staff took all the…read moreresponsibility off my shoulders. They made everything easy, including offering resources to other after death tasks that were beyond their ability. Out of all the places I looked at, Messinger was the most well kept and friendly place I found in the valley. Thank you for all that you do!

The Messinger family has cared for three generations of our family. In a way that makes the…read moreMessinger family a part of our family. We literally hand-over of loved ones, and trust all will be handled properly. Messinger's has never failed. Period.

Kristy was such a blessing to our family. Her compassion, patience, and care meant everything to us…read moreduring this time. She made sure every detail honored my mother and brought a sense of peace to the entire process.

Cassie was a very thorough and sweet director. They do really work well with the families. If you…read moreare in a situation where you have children and maybe do not want to bring them in for the viewing or eulogy....They have a nice area to the right with a large fish tank and books with seating for kids. Nothing but good to say, but if they do read these reviews they really need to fox their sound system as it was cutting out a bit intermittently. Also the song family requested to be played we could sing to was a bit too low. Under the circumstances we wouldn't want it super loud, but again way too low.

Denise, Allan, and Cipriana were so kind and compassionate in handling my sister's final…read morearrangements. They were welcoming from the beginning, and answered all of my many questions. They facilitated all of our wishes perfectly, with love and empathy. Although I hope to not need their services again, they are the only people I would trust to take care of my loved ones. Their facility is beautiful. They accommodated our changing needs without any issue whatsoever. After all is said and done, they even offered to remain a resource if we need anything else. I cannot say enough wonderful things about Messinger in Fountain Hills. They are truly doing such hard work, and I am most grateful.

I wish I could give this facility five stars the Director Allen was easy to work with and has been…read morein the business for a long time he was very helpful with getting everything ready for my mom's funeral The only reason why I cannot give them a solid five star review was because of a woman that works with them who assisted Allen seemed a bit inexperienced to say the least