1. American Monument Company

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Phoenix, AZ

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American Monument Company

3.5 (10 reviews)

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Samaritan Funeral and Cremation Services

Samaritan Funeral and Cremation Services

(26 reviews)

I must say this was an incredibly difficult time for my family. Our 30 year old cousin was found…read moredeceased, and during such a painful moment we chose this funeral home to help us through the process. From the very beginning, their team treated our family with professionalism, compassion, and genuine kindness. I would like to acknowledge the staff who supported us, Tabitha, an African American woman, a Hispanic woman, and an African American man. Each of them showed patience, respect, and professionalism while assisting our family. Their kindness did not go unnoticed. I understand that working in this field can be emotionally demanding. Funeral homes interact with grieving families every day, often during some of the most painful moments of their lives. Despite that, this team remained calm, supportive, and compassionate throughout the entire process. They truly showed us grace and care during a time when we needed it the most. Antonio was very close to me I helped raise him from the time he was 10 years old, so seeing him there broke me to my core. The staff checked on us, offered comfort, and made sure we felt supported. I truly felt the love and care they extended to our family. I cannot thank them enough for the way they helped us navigate such a heartbreaking situation. If you are ever in need of funeral services, I would recommend this funeral home. Please remember that the people who work there are helping families through deep grief every day, so showing them a little grace and patience means a lot. Thank you again to Tabitha and the entire team for your kindness and professionalism during one of the hardest moments our family has faced. Sorry for getting on yall nerves with questions. -Milton Stone

I had made all arrangements for my Mom two years ago. She passed recently and the experience was a…read morenightmare. The first person I spoke with, Edith, had zero empathy and understanding of what she was talking about. She told me I could have an appointment 6 days after my Mom passed, and I kept telling her I didn't need an appointment as I already had a contract. She was so rude and made me cry (not out of sadness, but out of rudeness). Finally spoke with the funeral director and she was just as rude. Ended up moving my Mom's body to another funeral home who were wonderful and had all arrangements done within three days (unlike the 4 days I would have to wait for just an appointment). I couldn't believe that in the midst of grief, the people who made me the saddest worked at a funeral home. DO NOT GO HERE.

Abel Funeral Services

Abel Funeral Services

(43 reviews)

Our experience with Abel Funeral Services and, in particular, Bri, has been nothing short of…read moreexceptional during a challenging time for our family. From the very first phone call, Bri demonstrated a level of professionalism, empathy, and efficiency that set Abel Funeral Services apart. We had initially started with a different service (which I have since given a 1 star review and filed a formal compliant with the AZ Dept of Health Services) who would not provide pricing transparency or service information in a timely manner so we decided to switch to Abel based on a friend's recommendation. In our initial 10-minute call, Bri efficiently provided us with all the necessary pricing and timing information, leaving us feeling well-informed and supported. Her transparency and willingness to address our questions instilled confidence, making a difficult process surprisingly manageable. What truly stood out was Bri's follow-up and reassurance regarding our mother's care. The personalized attention and genuine concern for our family's well-being were evident in every interaction. Bri went above and beyond to ensure we felt supported and informed throughout the entire process including calling us after their office closed to reassure us our mother was in their care. Abel Funeral Services, through Bri's outstanding service, turned what could have been an overwhelming experience into one marked by compassion, efficiency, and genuine care. We are immensely grateful for the support and guidance provided during this difficult time.

Heather was very helpful and patient with me and my limited computer skills. She was also very…read morekind and supportive. I would recommend Able for your loved ones and yourself for several reasons the above and there truth in the billing process. I am a very satisfied customer.

Hansen Desert Hills Mortuary and Cemetery - Selection Room

Hansen Desert Hills Mortuary and Cemetery

(30 reviews)

No one wants to need a place like this, but we received exceptional service from the Hansen Desert…read moreHills team which warrants a review. My grandmother passed away on April 26th and prior to her passing, I did extensive research on funeral homes and mortuaries within the valley. I read hundreds of reviews and made many calls and Hansen just felt right. We selected Hansen to be who we would use when the need arose. A few weeks later, my grandmother peacefully slipped away. Her hospice team made contact with Hansen Desert Hills and the process was seamless and professional. Two days after her passing, we went to the Desert Hills location to make arrangements with Cami. Nothing felt pressured or sales-driven, as we had experienced years prior at another funeral home when my grandfather passed away. We had many variables at play, including a burial trust and plans for an out of state interment, and Cami navigated everything perfectly and expertly. We also interacted with Charlii the receptionist during this process and she was wonderful as well. We picked my grandmother's remains up the following week and had a lovely walk through Hansen's memorial garden. It was all very peaceful and again, just felt right. I'm sorry if you have a need for a mortuary, but Hansen took great care of us.

I ordered flowers from this funeral home, but they failed to deliver them to the graveside ceremony…read moreas promised. DO NOT believe them when they say they will get your flowers delivered.

Cremation Center of Arizona

Cremation Center of Arizona

(18 reviews)

Posting this for my stepmom…read more..... My husband's wish was to have me accompany him on his last walk which I was glad to do. I have to preface this with information we were given four years ago by the mortuary that provided services for our son. At that time my husband was strongly discouraged from being there when our son was cremated. He was told it was dirty and smelled bad. My husband was not told when our son's body was moved to be cremated so he could not even follow the vehicle. This lay forever heavy on my husband heart. I was greeted by Sean who told me to enter through the door, that there were tissues and water, and to take all the time I needed. Entering I noticed how clean and clutter free the room was. There was no smell of any kind. After saying my last goodbye and having Sean come in, he was surprised to hear that I wanted to stay and see my husband enter the cremation chamber. But I had made a promise. After this being completed I spoke with Sean. He is a sincere young man who takes his profession serious and the service he provides is not something just anyone can do. He was mindful and respectful of my husband's body which was such a great comfort to me. Sean struck me as a compassionate person which made this last walk so much easier. Thank you Sean! Heather emailed all paperwork and answered several of my calls, always courteous and sweet. There was no rush or annoyance with my unending questions. I would highly recommend Cremation Center of Arizona to anyone.

From the first phone call with Haleigh, everything was handled seamlessly. Our family member passed…read morein Arizona and I'm in California, and CCA was patient and understanding throughout the whole process. Haleigh was kind, professional and transparent with costs from the start. I went through a similar process a few years ago when my dad passed in Washington. The price was very competitive in what we paid there.

American Monument Company - funeralservices - Updated October 2026

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