Go see Rob taylor family owned operated. Best customer service next day delivery !!!! Financing available. Special discounts every department read more

I love the fact that people that work there actually know the knowledge of everything.

Horrible company! We wanted to exchange our washer and dryer 2 hours after delivery and no one responded. Would never do business with this company ever again. Horrid!! Don't waste your money read more

Abc is a family owner operated unit store that in business over 60 years on one of the managers at the Troy location coming and see me you'll get the best service and best price we have financing next day delivery we sell all appliances, furniture and mattresses come see me on one of the managers at the Troy store you'll be very happy 248-577-8400 glad to help help out everybody in the area ask for Rob Taylor you won't be disappointed read more

Purchased new washer and dryer from this store. Rob was our salesman and was very knowledgeable, friendly and helpful. Highly recommended him and this store read more

ABC warehouse definitely has the most knowledgeable sales staff of any company that sells major appliances and bedding.

The worst customer service. Tv is one week old. We discovered a dark shade. At the beginning we thought it was the channel but it was the same shade even when we changed the channels. First couldn't locate the box but still asked the store if we could exchange it. They said not without the box. Than we found the box and they said we should have brought it back the same day we bought it. Very rude sales person Ghadeer Jirijis. They've lost a very good customer that buys from here all the time. Update The regional manager called me and told me that if the box is open there's no returns. What a joke. How do you know if your tv works??? This place is a scam. P.s. Best Buy one month return policy. read more

Our salesperson Dan, who turned out to be the Store Manager, told us what a great deal we were getting on a 4 piece kitchen appliance package. He said he had to upgrade us on the range and microwave as the ones we wanted were no longer available. All well and good we thought! The range was upgraded to having a convection feature and an air fryer feature. Aha, here's where we fell for it. The air fryer feature required a basket that (wait for it) was NOT included in the purchase price and we did not find out about it until AFTER it was delivered and installed. The basket cost us an additional $50 bucks that needless to say Dan would do nothing about! It's not the $50 bucks, it's the fact that typical Big Box Appliance salespersons never give you the whole picture/price. What could have been a smooth transaction and a satisfied customer turned into a customer that will never buy another appliance, tv, or whatever from ABC Warehouse in Troy, Mi. I will also advise all of my family members and friends to steer clear of any ABC Warehouse for their needs. read more

My mom needed another oscillating pedestal fan for her front bedroom, because God forbid she run the AC at night. She was hoping to pay about $20, and wanted me to run around to Target and Home Depot with her. Not my idea of a fun afternoon. Then I saw ABC Warehouse's circular and on the back was just what she wanted - for $19.88! We went and the display model was right by the front door. It looked fine, although a bit on the cheaply made (plastic blades) side. I had to put it together for her, but that was fairly uncomplicated. It works. It's not the best fan out there, but it will do the job. We didn't have much contact with the salesperson, except getting him to go in the back for the fan and ring us up. We were out of there in less than 15 minutes. read more

I decided to write this review after a recent experience going in to get an old receipt printed, then decided I might as well recount the whole thing, even though it started almost two years ago. We visited this store shortly after it opened, looking for a new receiver. Someone from the LINE of WAITING salespeople approached us--and they had what we wanted and we made the purchase quickly and easily. When we got home, we saw that some cables or a remote or something was missing from the box. Whatever it was wasn't crucial to us, so when we called to inquire, we would have just taken a small amount off the purchase. However, they said to bring it back and they'd get us a new one. As it turns out, they had to get one from another store, and it was open box (but it had everything) so we ended up getting money off anyway, plus getting all the pieces. We were happy. Fast forward almost two years when the receiver needed warranty work but the part of the receipt I had kept didn't have the purchase date on it (my fault) so we called ABC and they faxed a copy of our receipt to the repair shop. I was impressed that a) they were able to get it done so quickly and b) they faxed it and we didn't have to go pick it up. I mean, that's how it should work, but I was impressed that it happened so quickly and easily and without argument. :) We wanted a copy of the receipt for our own records, so we stopped by the store again and they printed one off immediately. We were in and out in four minutes. So overall we've had really good experience with this location. read more

ABC Warehouse - View with John R behind the store. - Electronics Near Me - Troy, Michigan

Sunday July 4, 2021 Very rude Manager got upset because I was just looking and he ( caucusing Man with a beard) ignored my questions, so I started to leave and on the way out I saw something I wanted to purchase, but I refuse to give this place my money. read more

On Wednesday 12/15 my wife ordered microwave that was not in stock in our local store but was in store 15 miles away. Was told by salesperson that he would go get it on Monday and we could pick it up on Tuesday 12/22. Called on Tuesday to make sure it was in before picking up. It was not. Was told it would be delivered on Thursday 12/23. Called on Thursday prior to pick up. It was not in. Was told by that it would be in next week. Went into the store to get refund. He then told me it was on the truck enroute to the store and was confident that it would be there Friday morning on 12/24. Called Friday prior to pick up. It was not on the truck that delivered. Said next truck would be sometime next week (the 5th delivery date given). Asked for refund. Here I am on Christmas Eve shopping for a microwave. Was going to buy one online but decided to keep the money local. Wrong decision. read more

*Danny-Thanks for the amazing products you sold me for for the greatest of deals! The 4K Curved is finally getting its use! Furthermore I must Thank You for the opportunity/promotion...Thoughts become things. PS you have a beautiful family I seen them come in the store enjoy Gods Not Dead it's my gift to you and the family! Black Friday is just around the corner!!! *Cathryn-Such an agreeable person, with a strong willed personality. Cathryn is the heart of small appliances. Cath is very customer service oriented and fun to watch during the cooking shows.. "Hey Mary how do you... suggestive sale insert..." Overall great hearted person and goes above and beyond for the customers and staff. After given my two week notice I did feel a bit of friction between us which was kind of a bummer. Very hard worker and a great sales woman! Thanks for all you've done! *Justin: The "Car Audio Guru." Talk about levelheaded Justin is very fair individual. He always treats others with dignity and respect. Thanks for teaching me all you know about car audio. I went from nothing to knowing a lot because of you. One day your dad's gonna hand the biz to you and your going to make Abc an even better place! *Rob- I thought you were a bit of a grump butt when I first met you. Then I realized you were indeed just that...A grump butt...Haha but seriously I did get to see that you care deeply about your job and know a lot about the products in which you sell. I don't think anyone goes to as many football games, concerts, and events as much as you do...you've got to be a pretty cool guy.... haha All in all I think you have a good personality and head on your shoulders so long as someone doesn't need to break a hundred dollars five mins before closing... hahaha. Great sense of humor....You will be missed. Richard- You've always been a great coworker with quite creative conversations.. When your awake that is..Haha...thanks for making my time at ABC more interesting. If anyone knows mattresses it's this guy. Mark- The welcome guy I swear up and down your greeting at the door never changes. Remember to keep the rubber bands off your money in the traffics department or you might get bitten by someone.. Haha. Ps just keep the hands in the pockets cause the hips aren't working for ya haha... great guy and stay off managements nerves lol.. Monk- The Net Ten veteran thank you for your service! You're a respectable guy and seem to be very honest in my opinion thanks for keeping me company in traffics! Glad you liked the burrito! Doctor G: "Doctor G call on line one." You lost someone close to you and like a tower you stood up taller when you began to work again. Thanks for all the health pointers they were all taken seriously and were meaningful to me. PS. your wife and you make a beautiful couple. Glad I got your Facebook working for you hahaha. Norm: We never had a big connection to one another other than the connections we made as we hooked up all the Tvs together. twice. that was a bit frustrating but part of the job. Stay cool and stay away from the birds. Thanks for your help! Kellie: The Vanna White of Majors you've always been cool, down to earth, and helpful to me. Your authentic! *Judy: "Traffics line 1, traffics" No more worries of strong cologne for you young lady... Lilian Jackson the Cat Who Saw Stars check it out. Such a sweet lady. Julia: just remember the wedding singer is what you told me as I was remembering everyone's name. Lol... Well..l remembered it! You're so funny thanks for you help as I asked for it. I see you know traffics about as I know the computers haha. But I shared my chocolate with you so that's saying a lot. I don't share chocolate...ever...hope you don't get thrown into traffics I'd feel bad..Julia is a hoot! Stephanie: Fine don't add me on Facebook... Haha. Stay safe! I'll miss you too. Thanks for keeping things clean!! Stay clear the bands ;) Thamer: haahahahaha ..... smiles "we just work here" where's my free gift? Hahaha you have them away?! But seriously he study's the appliances in his sleep. Hahaha... the biggest laugher award goes to you.. Mike: One of these days I'll see at the tables..its on mothatrucka ha. I'll Miss ya too easy on the cologne. All in! *Carl: Great heart lets nothing get him down. Diamond in the rough... this guy checks on everyone as if we were his son/daughter I think it's fair to say he's the heart of the store believe it or not..Very Honest! Brian: Stockman Brian never seen him upset, I don't think he knows how to frown. Yet another HUGE asset to the company. For what it's worth I think he's slightly under paid for he brings to the table. Mike: Glad your moving on to take my place . Mr positive! Now you can have someone else pick up you trash for a change. Josh- Never underestimate what you can or cannot do. Congrats on not smoking! Stay cool! Peace broski! Adam- you can have your name back finally haha good luck getting in to majors. read more

My very first experience ordering with ABC Warehouse has been terrible. My order was on June 13 for an LG TopMount refrigerator. My shopping cart told me 2-3 weeks for delivery. It has been twice that long and still no refrigerator! I have reached out 3 times only to reach unknowledgeable employees. They have no clue when I will receive my refrigerator. I have paid in full for this refrigerator. On top of it all, I went to the Home Depot sight and their shopping cart say back order until August 9. ABC Warehouse could take some lessons in transparency. If I had known that the back order time was so far out , I could have order a different model or brand. The bottom line IMO is that they simply do not care about the consumer. read more

Shopped around for prices and tried to compare. It's just something about the personal touch that I love, which big box stores don't have. That and they also have everything in stock. And they always try to give out discounts/deals. Mason Holdwick was our sales guy. Ask for him if you want the hook up! The delivery guys were punctual, quick, and efficient. When the time comes to get a new TV, I'll be sure to check them out first! read more

I booked a single seater leather recliner and a three seater leather recliner. The salesman in the ABC Warehouse, Rochester Hills location told me that currently single recliner is available in warehouse but not the three seater (I need to wait for 4-5 weeks). I asked him in case, I don't get three seater on time and if I want to return single as well, he mentioned, I need to talk to manager to get it returned. He asked me to make payment for all together. I agreed and made payment for single and three seater. After few days, I received single seater but the assembly people (two men) were not polite and cooperative and were in so much hurry. For the three seater, I had to constantly call to their office to get an update instead of ABC Warehouse calling me to give an update on the three seater status. I made so many calls and every time I was getting same answer to wait. Like this instead of 4-5 weeks, 9-10 weeks passed. And I still did not get clear answer as when shall I receive three seater delivery. They said that it may take up to a year. This was really surprising and frustrating to know. Why did they not told this in the beginning and why did they took the whole payment then. Finally, I had no choice but to cancel the order for three seater and they refused to take back single seater as well. read more

The delivery workers are refusing to wear a mask in my home. I offered masks if they didn't have any & they said ABC doesn't permit them to wear masks because they carry stuff. That's ridiculous. read more

Beware of dented appliances and terrible customer service!!!!! I purchased a new stove and fridge for my mothers new house this past Wednesday, after standing around waiting to be helped for 5 minutes someone finally came to help me, I get it that I look young but money is money... you should want to help everyone. My mother wanted a gas stove so we discussed the options for having someone come install it. Totally separate company they work with but the salesman said it would be easy and one call, seeing as it's gas I paid the extra 150$ and set everything up for two days later. The night before the delivery and install around 9pm a number I didn't recognized called me, it was the installation man, which I thought was strange but whatever, he confirmed he'd be by tomorrow just to call when it's dropped off. I woke up to a call at almost nine saying they would be there to drop off everything within the hour, which they were. When they dropped it off the stove had a huge dent in the side, they offered to drop off a new one but I said I would call and speak to someone at abc about it. My mom didn't mind the dent even though it was huge. After everything was dropped off we called abc and they offered us 36$, seeing as we didn't want to take another day off work we agreed it was fine and called to set up our installation. We were given a 12-3 time window which is fine because it was a Friday after all, at 2:50 we hadn't received a call from anyone so I called the number I had called to set up a time, there was no answer... so I called abc warehouse to figure out where this third party was. When they called him they informed me they couldn't reach him either.. they mentioned they would call me back after they reached him.. 3:15 the installation guy calls, he said the job is taking way longer and gave me a new window of 430-5.. I'm guessing you knew the job would run long and you could of had a courtesy call but no such luck. Already having took the day off I told them it would have to work for me. I called abc warehouse to speak to a customer service rep about my awful experience, the manager answered the phone and heard my problems out with the dented merch, the very late installation, the miscommunication, all of my issues and put me back on hold... he couldn't figure out why I was upset about anything. He even raised his voice at me when I explained that I was upset about waiting all day long for crappy appliances and going through a third party they highly recommended! I was on the phone for 20 minutes and transferred and put on hold for 16 minutes of the call... they all had received their money and didn't care at all about if the job was done or not Please please please don't give this place your business, I know everything being low priced is a huge draw but the products were in TERRIBLE condition and the management was the worst that I've ever dealt with and I'm in the service industry! Go elsewhere!!!!! *****update it's been over two weeks and I never received a check for the damages on the stove ***** read more

BUYER BEWARE!!!! Just because you buy something NEW doesn't mean NO STRESS and NO HASSLE!!! Something I think anyone could expect. Read the fine lines of the company you are buying from (in this case a GE appliance from ABC Warehouse). ABC Warehouse will not return, replace or issue you a refund after 48 hours. Most of the time it takes at least that long to realize you have a real problem. So now kicks in the manufactures warranty (GE Electronics). They don't honor the idea that when you purchase a new (in good working condition) product that it is just that. NO, they will fix it for you, but it doesn't matter how long it takes (few weeks, months....) and when their repair person doesn't show that doesn't matter neither. You might get an "I'm sorry", (I didn't even get that, all though it probably would have pissed me off even more). So bottom line if your think you are buying something new so you think NO Hassle, NO Repairs. THINK AGAIN!!! It has now been 22 days since I purchased a GE electronics appliance from ABC Warehouse, (Shelby Twp, MI). It has been returned to the store, abused (dragged) by their sales manager, no refund, no exchange, no help. So those helpful sales people who make you think they are there for the best interest of the customer. Think again, that only applies while they are trying to make a sale. After that they don't know you. I have contacted all levels of both companies and NOTHING. Just basically F----U. Don't Buy GE Appliances and Don't Buy from ABC Warehouse. read more

Absolutely terrible terrible terrible!!! I ordered a mattress from them to be delivered last week and it was supposed to come today so I got rid of my mattress! And now they do not have a mattress to give me and they do not know when mine will come in! Absolutely unacceptable and not professional I suggest never using ABC warehouse if you want your products! read more

I would give negative stars if I could! Horrible experience! I recently visited my local ABC Warehouse in Flint with my mother in law, shopping for a new refrigerator and dishwasher. The salesman was horrid! Told me repeatedly how he had 40 years sales experience and nothing I was looking for existed and didn't I read reviews online before buying products because the brand I wanted is terrible? Didn't do anything to try and show me products that would work for me, instead concentrated on telling me how stupid I was. Went to Sears Hometown store in Fenton and was able to find what would fit and in the colors I was looking for in my budget. Sorry I wasn't looking to spend enough for your time ABC!! And please get more professional sales people....This guy was running his mouth while we were walking out of the store insulting us! How rude and UNACCEPTABLE! I will never return! read more

Awesome service great prices and clean environment. Make sure you talk to the staff very friendly and courteous

I called abc at 3 pm on the first day, got Omar to help me instantly; went in to see him by 3:15, picked out & bought a new dryer and left by 3:25! The nicest guys (Miles!) delivered it the very next morning before 9 am!! Love them! read more

The worst delivery service ever I waited to get my things all at once and when they show up they didn't even have everything.. then had to wait a extra 4 days.. treated me like I was the most incovience ever. read more

Gary at the 28th st SE store in Grand Rapids took very good care of us. Great prices and negotiable. Worked with us to get our items delivered fast. And free shipping. Thanks so much Gary! We will recommend again and again. read more

Nathan, Mgr, at Ontario store has taken good care of my order and I will definitely shop there again.

I would never go here again. I had a quote for an item and they had it in stock - - looked at my quote and said, "nope can't help you". When gathering information on delivery -- they won't give you a time when they will come out - - so for Saturday delivery - - you better be up at 7:00 -- just in case they decide to come then and wait until 5 or 6 cause that is how long they day is. Their commercials are false advertising - - Their rude, lack of customer service isn't worth their high prices. EVERYONE BEATS THEIR PRICES - -EVERYONE read more

Been in this place three times. The customer service is horrible. Last time that I went in there to look at washers and dryers, the salesperson said excuse me I will be right back and never returned. Also, I don't like how they swarm you as in walk in the door. The sales staff are not honest and just want to sell you anything just to make a sale. I ended up buying my units at Sears and everything went great. I will never attempt to purchase any future appliance at ABC. read more

They ripped me off on a incomplete dishwasher installation I was charged 150.00 for a Bosch dishwasher installation and the subcontractor who is called Andy does there installation jobs but he is not a plumber but they give you the impression that they are licensed plumbers and they are not and they take forever to even try and get you job done . Called Bosch to help me but they said it wasn't a warranty issue. So they sent me a name of a recommended plumber. He came out and charged me 75.00 just to tell me it was Abc fault. I want my money back or I will pursue legal help. I'm Peggy's husband Irven who is complaining. read more

I have always had good experiences with ABC. Always get my items in a timely manner and they have competitive pricing. Salesman went out of his way to accommodate my request when I ordered a 4 piece kitchen set and changed my mind on color. Great service. read more

My husband works 7 days a week most days 13 hours a day and was trying to buy me a labtop for school , tonight We walked in 12 min before close and because these unprofessional, inconsiderate employees would not service us through with my purchase and sent us home because we all know 10-15 min after close would have been such an inconvenience. I would not recommend going here , their employees are rude and disrespectful. read more

Jacob at ABC made replacing my flood damaged dryer as painless as possible. I was in and out in under 20 minutes. They seemed to be the only place in town with laundry appliances under $300. read more

From reading the other reviews... I guess I will have to go into the store rather than order online and pick up in store. I am giving them a two star rather than one is because they have good prices and the young guy who carries the item to my car is a sweetie. So, I look at their ad, do my homework, and then order it because I can't stand shopping and I've found with many of the locations, the pressure is on. The moment you walk in, someone grabs you. You literally take two steps. When you say you have an online order to pick up, the mood changes. I'm sure they don't receive commission on internet orders. The last time, the guy was a real treat. Didn't thank me... didn't even look me in the eye. Lastly, today a lady called from the corporate office and URGENTLY needed to talk to me about something I bought in the past. GREAT! Now I have telemarketers calling me. I think I'll look elsewhere next time. read more

My salesman Norman was very helpful.I came in on a budget as a single mom, and instead of getting a sub standard not so great washer, I got a nicer one by them knocking off the price of another a little and I'm very pleased with how I was treated. Now just waiting on delivery today. I Highly recommend them for appliances. Great experience all the way around, and best prices on washers and dryers. read more

This business can not service what they sell. Customer service is terrible. Heartline is no help either. I have not had a working stove for 2 months now. I filed a complaint with BBB, only reason I recieved a phone call. I would not recommend buying from ABC Warehouse. read more

The shopping experience was great, the sales man Rich was great... even the prices made me happy. The problem comes when you want to get your appliances delivered. They never showed up and then called me at 11:30 pm, and wanted to deliver at 1 am. I actually thought it had to be a joke. DELIVERY is horrible, but the deals and Rich made it worth the hassle. read more

Purchased a TV here very recently, a d previously purchased a washer and dryer. They have excellent customer service, and you won't find a lower price anywhere. I'm not sure what appliance or electronic equipment I will be buying next, but I know I will be buying it from this ABC store. read more

Been shopping here for years. Always friendly, prices are always great, customer service is excellent. Would strongly recommend this store to others. The salesman are not just looking at dollar signs when they are talking to you. I'll be back again read more

Purchased dishwasher last Friday. Delivered scheduled for today. As promised, the e-mail did arrive at 6:45 a.m. saying it was loaded on the truck and ready to go this morning, confirming delivery between 7:00 and 11:00 a.m. I was also to get a call when delivery was 40 minutes away. Sooo.......got up at 6:45 a.m., shoved snow from the driveway all morning and finally received a call at 11:20 a.m. No delivery today as they could not find the dishwasher in their warehouse! What happened to the email which said it was on the truck and ready to go? When they finally did find it, the driver had left and no delivery is available until tomorrow. Took a half day off work and now more missed time tomorrow. Hole under the countertop where my dishwasher should right now be is a reminder of this very poor delivery service. I am very disappointed and questioning doing any business with ABC Warehouse in the future. (Oh yes, barely an apology offered with no compensation of any type for my lost time from work). read more

I was missing a reciept when i got home and decided to return a purchase that was poor quality. When i went back to the store to ask for the receipt they were not able to find the record of the sale at all in their data base. End of the day, i had a bad product that could not be returned. read more