My wife and I were looking for an inexpensive washer/dryer set but didn't really want to buy a used…read moreone from someone's basement. Searzone had an ad on Craigslist for a new set for $800, so we drove there. As you drive north up Gratiot, the area is an abysmal pit filled with dollar stores, wig shops, used car lots, and hand-me-down appliance dumps. We were afraid Searzone would be like that too, but alas, the grass was greener a block north of Eight Mile. The building looks unimpressive from the outside, but the inside is a well-packed and organized layout of every imaginable appliance and some furniture. I don't recall the salesman's name, but he wasn't the kind that pressures you to buy some shit merchandise with fake awesome deals. The set we saw on Craigslist was displayed on the floor for us to see. We kind of wanted to buy the set with their financing since we were unsure if we wanted to spend so much at once, but their credit plan would've cost us over $300 more in the long run (even if we paid it off within three months before more interest accumulated). The salesman was friendly and explained their payment options thoroughly. So, we decided to pay the $800 price, and it was $50 for delivery and installation--even though we lived 25 miles away. He seemed more gracious that we paid cash up front. In the end with tax, we paid $951 for a brand new Whirlpool washer and Amana gas dryer, and with that, he threw in all the components to hook it up: vent, gas line, water lines. We bought it on Saturday, and it was delivered and installed on Tuesday. I researched the set we bought, and the price we paid was a fair price. Plus, I am a supporter of small businesses. For their credit, they don't run a credit check, which is good since I have bad credit. They run a check on your bank account--how often have you overdrawn, missed bank payments, bounced checks, or if your account has had $0 for the past year. With my good bank history, he offered me $1,705 in credit that I could use later if I wanted. I might go back there and see what kind of furniture they have.

I wouldn't recommend you buy from this appliance store. A red flag should have gone up when I seen…read morethat the appliances in the store had dryer sheets inside them. Once I got my refrigerator home and plugged up the smell of mildew was in both my fridge and freezer. The manage, Danielle tells me the warranty doesn't cover smell. What!!!??? Now I have to purchase another refrigerator from a professional, reputable establishment. Check their review they have many unsatisfied customers.

Dte sent them out to fix our dishwasher! They were available the next day and came on the early end…read moreof the time block which I appreciated! They were able to fix the issue within 20 minutes! Our dishwasher wasn't draining fully. Both guys were friendly and helpful! Would use this company again!

My oven stopped working and Detroit Appliance responded quickly, sending out John K. the very next…read moreday. John immediately diagnosed the problem and fixed it efficiently. He was incredibly polite and professional throughout the visit. I will definitely use Detroit Appliance again for any future repair needs!

They have always sold good long lasting appliances. So I brought my neighbor there today…read more Maxine Jones

We love Global Appliance..... Fantastic service,…read moreknowledgeable.......and very kind. We don't want anyone else...they are the very BEST. Jim F.

the quality of service was outstanding..... it was also a great value for work done.... not only…read morewas the dryer repaired but cleaned in a perfect way.....

From the owner: At E&S Appliance Repair, we specialize in fast, reliable, and affordable appliance services…read more We work on all major household appliances, including: • Refrigerators & Freezers – cooling issues, leaks, and electrical problems • Washers & Dryers – not spinning, not heating, or making unusual noises • Ovens, Stoves & Ranges – temperature problems, burners not working, or ignition issues • Dishwashers – leaks, drainage problems, or poor cleaning performance • Microwaves & Small Appliances – electrical issues, broken parts, and more

I was approved for a refrigerator and washer and dryer.2 weeks later they still didn't have the…read morewasher and dryer. The refrigerator was to be delivered this evening.i got a call saying that they won't put their merchandise in my home because it doesn't look like anyone lives here. No broken windows, ladder on the porch , lights on and car in the driveway with a full city trash bin. So apparently they can refuse you if they don't like how your home looks. No one knocked on my door and I left work early. this is unacceptable

I wish I could give -6 stars for this store and their customer service. Me and my husband ordered a…read morewasher and dryer online. Made our initial payment and setup for delivery. Now when we contacted the store, the person who answered the phone(I'll be kind and not name his name), we asked how his day was going and his response was NOT GOOD AT ALL THESE PEOPLE. Ok so moving forward, he tells us once the payment was processed he could order the items because they weren't in stock. So he set us up for a delivery date almost 3 weeks away. When the delivery driver called my husband the day before and he asked him what he needed upon delivery the driver responded that he only needed his ID we ask what time was a delivery he said between 11 and 3 we asked him what stop we were on his delivery route he said number 2. 3:03PM they pull up with our items my husband was gone to pick my son up from school so because he wasn't physically here and I only had his ID they refused to deliver our items that we had already been but waiting three weeks for we asked him when was the next available delivery date he told us a week from tomorrow so now that will take us into a total of a month waiting for something that's already paid for to be delivered so then when I called To try toTalk to a manager his attitude was awful told us there's no way the delivery driver only told my husband he needed just his ID he told me he wasn't here to go back-and-forth with me about anything and that either he could set me up for another delivery or he could refund me my money so I asked him what was the process of us getting a refund so he very nasty told me one of two ways I can either have the home store get in contact with you or your husband can bring his ID with his physical body and his card with his name on it and get a refund I would not recommend the store to anyone. Never once did he ask was I his wife, does my last name match, do we share the account the items will be paid for thru. Nothing, the entire time we are on FaceTime with my husband. Never again