Very professional and gave me some great advice on my home project. Honest and helpful! Thanks…read moreagain!

Heather was excellent to talk to she was very knowledgeable, the owner came out and fixed my…read morerefrigerator he was very polite very honest and a reasonable price job will be using them in the future! I was very impressed!

We needed a dishwasher and water line installed. Heather was very helpful answering all my…read morequestions and giving me an accurate quote. Steve came out to Warren. He arrived on time. Extremely knowledgeable about installing both. He was done in a couple hours. Price quoted was the price we paid. Worth every penny. Definitely recommend them for great value, service and reliability. Very much appreciated for their honesty

Good service but slow response, took a week to get there to diagnose problem, a week to order and…read morereceive part and have it installed.

We have used AFS service for our appliances for many years…read more and have always been 110+% happy in every regard. Our latest experience was just today with technician Glen who, as always, was punctual, very professional and knowlegable. Glen took care of the issue in short order and was a real pleasure to have in our home again!

Mike is nothing short of amazing! He went above and beyond with fixing my dryer. I would recommend…read morehim 7 days a week, 365 days a year if you want your repair done the right way!

I called this morning for someone to come out to the house. They returned the call, which is why…read moreone star is rewarded. I was explaining my situation with a downed fridge and oven. I was asked a question and before I could answer, the call was dropped. At least, I thought it was dropped. I immediately called back indicating the dropped call asking for a call back. It is now the evening with no call back and my thinking it was dropped call gone. I must have been hung up on. I cannot give a good review with that reaction to two down appliances and me looking for someone to repair them.

Great experience with Detroit Metro Mechanical…read more We brought them in after our gas bill spiked nearly 10x and one tenant had consistently high heat while other units were fine. They quickly identified the issue as failed zone valve heads causing one zone to call for heat nonstop. The repair required temporarily removing the water heater to access the valves, replacing two zone valve heads, and restoring the system. Everything was handled efficiently and professionally. Since then, temperatures are balanced and gas usage is back to normal. Highly recommend for anyone dealing with boiler or zoning issues.

I was truly impressed with the technicians (Hunter and Dajon) they came and serviced our boiler…read more Their knowledge and experience along with their customer service was truly impressive in today's society. The cost was more than reasonable- especially when I received calls from other companies with a $20 plus difference per hour. I finally found a lifelong company to service our HVAC needs. It feels so good not being taken advantage of, especially being a woman. Trust me I don't give great reviews and recommendations easily...you want to call them FIRST!

EVERYTHING. Answering the phone. Keeping appointments. Bringing the appropriate part to repair an…read moreappliance. Calling when there is a delay or can't keep an appointment. Respecting a customers time- I've rearranged my schedule for you. This business can be summed up like this: NO-CALL NO-SHOW

They used to be great. I loved their integrity and recommended them widely. I've bought multiple…read moreappliances from them. But now, I hate to say it -- but increasingly, they treat loyal customers like crap. They promise to call back with information, and NEVER do. Make appointments they don't keep, and don't call. --I get it when a business is understaffed with good techs -- but CALL and let the customer, who is waiting and counting on them, to let them know what's up. Respond. I bought my most recent primary refrigerator from them about a year ago in the $500 range. I started calling almost three weeks ago that the temp was in the 60's and I was using the freezer section as a fridge. After multiple calls and messages, they didn't show up until four days ago and said compressor was bad and it wasn't worth fixing -- but they'd take care of me. And then, they didn't get back to me about the options. When I reached them two days ago they said they'd give me another one for ~$550. --Hmm. So, despite that the one I bought should have lasted more than a year -- that's the best they can do for me for a replacement? After making me wait for over two weeks for them to even look at it. And of course, they've promised to call me back 2 x's since this last conversation --and haven't. I even told them that I want to buy a washer and dryer from them over the next month. -- Doesn't make any difference in their interest in helping me out. --I might as well start buying new sale or scratch & dent appliances instead of being treated like this.

Had a Dishwasher that was out of commission for weeks- would not power on. Another company had been…read moredispatched by my Home Protection plan to fix it. After several trips and part swaps they could not fix it. I asked My HP plan company to send out someone else. Docs Appliance came out, and Anthony was the tech. He reviewed all the previous work. Taking a lot of time and testing he noticed that the wiring harness that had been replaced was installed incorrectly. After more inspection Anthony found some burned out components on the User Interface board. He was able to get a new one and replaced the defective one. After that the dishwasher powered on, and now works great. Thanks to Docs and Anthony for solving this problem

Once again, I received excellent professional service from this company. The service exceeded my…read moreexpectations, and I appreciate the owner's understanding regarding a manufacturer issue--specifically, the failure to inform customers and service providers that a previously low-cost repair had been replaced by a redesigned, significantly higher-cost part. This situation was disappointing for both the owner and myself. I valued the owner's transparency and feedback, and ultimately we decided to replace the washer rather than proceed with a repair that exceeded the machine's value. Unfortunately, this reflects a broader issue where manufacturers make it increasingly difficult to maintain older appliances due to costly design changes. Great staff and honest service at Doc's Appliance Service.

Quick response and diagnosis. Fair price. Great service! Appreciate the explanation of the problem…read moreso I could make an informed decision.

Pat took time, by Messenger, to verify exactly what ignitor was suspicious in my 19 year old…read moreKenmore Elite oven. He obtained the part, and within a half hour replaced the old part. He is very efficient and gave a one year warranty on his service. He is MY GUY for appliances.