Lorenzo did a great job fixing our dryer. He went above and beyond in fixing the issue as well as…read morecleaning out the dryer and replacing worn rollers without charging extra. He took time to explain what happened and how to prevent it form happening in the future. I would highly recommend him.

All around, respectful man on time, very thorough, took out time to explain what was going on with…read moremy unit. Price was reasonable, and I also like the fact that he calls you to confirm the appointment when in route and upon his arrival, which I think is great, especially for seniors and single moms.

A repeat customer, and once again, I received exceptional service…read more You can be confident that the technician who comes to your home will give you an honest assessment of your appliance. They will make every effort to determine whether the repair is reasonable and worthwhile. And if it isn't, they will tell you honestly that repairing the appliance may not be the best choice and that it may be time to consider replacing it. Who does that? With this company, honesty isn't just something they advertise--it's the way they do business. That kind of integrity and customer service is hard to find today. 5 out of 5 stars without hesitation. Highly recommended--you will not be disappointed!

Had global appliance out - thru consumers power - guy spent half hour checking out a 1 year old…read morerefrigerator- left paperwork saying it was toast. Docs appliance- fortunately to rescue! James showed up - knew it was bad ice filter - working great now !

OMG I found a product that is AMAZING!!! Went in for some vacuum bags and thought I would try out a…read moreproduct called Grease Magic. I put it to the test when I made some fried chicken (which pops grease all over the stove top) and WOW this product tackled the grease no problem. No streaks on my stovetop, no weird chemical smell- just made it clean. How nice to find a "eco- friendly, 100% green, ready to use spray" (that's on the bottle not my words ) It was recommended by employee David Cole, so thanks David. You will be seeing me again. On a different note, whoever is in charge of the answering message... it's time to change it

I have to add to my very negative review. On his own accord, the district manager called me this…read moremorning to see what we could do to remedy my unhappy situation. I brought my vacuum cleaner in, and he changed the brushes on the roller, which make it easier to control and hopefully that will solve a few of my problems. If it doesn't, we will continue to work on it together until this works- at this point I am very impressed. Anybody can make a mistake, but only somebody with confidence in their business will go through the trouble to rectify it.

They always have the part I need in stock, or they can get it in the next day, NEVER longer. The…read moretechnicians behind the service counter are very knowledgeable and extremely helpful; there are no dumb questions. They want to sell you the RIGHT part.

Requested service online and was responded to quickly and given an appointment for the next day…read more Brian diagnosed the problem and suggested we might want to consider a purchase of a new washer rather than to put the money into a 7 year old appliance. He suggested a quality replacement brand we had never heard of but were able to quickly find. Bought it and love it! A&E was suggested to us by a neighbor who had used their services for 15 years!

The absolute worst service I've ever experienced from any company. We have an extended warranty…read morethrough Samsung and a broken dishwasher, and A & E has cancelled on us FOUR times now. The part was delivered to our house but they keep saying the part isn't available. It's been sitting on our kitchen counter for weeks. It's impossible to talk to anyone via phone, the cancellations are done via text with limited options to reschedule. Do not buy Samsung appliances, do not waste your money on their warranty, and do not get repairs done by A & E.

A&E does the warranty work for GE microwaves in Kauai, HI. GE was great and very responsive and…read morehonored their warranty fully even as only a few days remained before expiration. However, A&E missed four scheduled appointments. In one missed appointment the repairman claimed he looked at the unit and that it needed no repairs. When a repairman did appear, he was competent, diagnosed the problem and ordered the necessary parts to be sent directly to me. He scheduled a follow-up appointment for 2 weeks to install the new parts. The parts came, but the repairman never appeared nor called. GE was apologetic and offered to pay for other repair options. My initial call to GE was in Feb 2024. The unit was finally repaired by someone other than A&E Factory Service on April 15, 2024.

Pat is fantastic! I was having issues with my older whirlpool washing machine. I called Pat today…read moreat 12:30 he was at my house by 2pm. Had the washer apart and fixed in 20 minutes. Unreal! I recommend Pat for any appliance repair Thanks again!!

Quick response and diagnosis. Fair price. Great service! Appreciate the explanation of the problem…read moreso I could make an informed decision.

Called based on a recommendation from a friend. He was out that same night. Fixed the problem with…read moremy washing machine in an hour. Lance is professional and extremely knowledgeable, showed me exactly what needed to be done. He was honest and didn't try to up sell me more expensive parts. I'd highly recommend him!

Charged $125 to my senior parents to come over took 2 hours to do nothing but express how more…read moremoney should be spent I their son fixed issues in 15 minutes with no parts Just a clogged discharge line on a dishwasher I called A to Z Appliance repair to resolve complaint but no resolution So I feel it necessary to express my concern

Mike is great! I needed two appliances fixed and Mike got the job done. Fast, friendly, and…read moreprofessional. I will definitely use his services again and I will be referring him to others.

Mike is nothing short of amazing! He went above and beyond with fixing my dryer. I would recommend…read morehim 7 days a week, 365 days a year if you want your repair done the right way!

I have had Mr. Fix It out for a few repairs over the years. Jason has been fantastic in finding the…read moreproblem and getting it fixed quickly. Very knowledgeable and friendly. I would recommend Mr. Fix It / Jason to anyone in the area who needs something fixed! Family owned and lives in the area.

I promise I tried so hard to give the benefit of the doubt, he seemed like a genuine guy and that's…read moreprobably why this went on so long but it is very clear now we've been scammed. All messages are provided below. I am not one to write bad reviews even when I feel it's needed but I also am not in the position to just give away free money so I am trying to do whatever possible to get my refund from Jason, he completed work for us back in March he fixed our fridge cooling issue then we also had an issue with our fridge ice maker that we decided to fix as well, Jason installed the part and the fridge did not start making ice so I contacted and let him know, he came back out to take a look and told me that a wire leading into the door had snapped and that's why the new part won't work, he said the only fix would be a new door, we contemplated going through with it at first but because we just fixed one issue on the fridge we figured we want the whole thing working, Jason had agreed to split the difference of the part and the door, or refund us for the ice maker part if we didn't want to get the new door, which is shown in the messages below. He did mention it would take awhile for the door to come in, so time went on and after awhile I felt it was taking a little too long so we checked up and that's when things got bad but I continued to give the benefit of the doubt, thinking maybe there was some miscommunication, maybe he was just busy when we messaged, give him more time but no he continued to ignore the messages, and my partner felt scammed, I having been the one that was home when Jason serviced the fridge did not think he was that kind of guy so I then contacted Cierra, the girl who schedules his services calls for him and explained to her the situation she said she would contact him and get back to me, a few hours later she called back saying yes Jason will send the refund and that it was $215 and to send her my Venmo so she can send it to him and I would receive it by the end of the day. Nothing. I again tried to give the benefit of the doubt, maybe he forgot, he got busy. So I gave it a few days/the weekend, then sent a message requesting an update, and from here on I have been ignored and I believe blocked because my calls to Cierra and Jason himself are being sent directly to voicemail. I then went on to read google and yelp reviews and see that similar situations have happened to others. I am determined to get my refund, I have not once been vulgar with this man, harassed or anything else to him or his employee yet now I am very clearly being ignored to avoid giving me my refund. Because he states in one of his responses of his 1 star yelp reviews "it's the principle of not taking advantage of a small business" I want him to have the same morals towards his customers and not take advantage of them.