Came out within hours when our furnace went out! Said we could call, leave voicemails and even text…read moreand they'll get back asap. We will only use them and recommend them from here on out. Thanks so much for being amazing!

Prime Time replaced our AC this past week, and we're feeling so good with our decision to hire…read morethem. They installed a water heater for us years ago, and this is still a great co to hire. First off, setting up an appt to get a quote was so easy over text. The office mgr is professional, responsive, and always polite. What I especially liked is how Kevin, the owner, double checked whether the old unit could be repaired, provided two quotes (standard and high efficiency), and installed the new Bryant unit. There is no separate sales and installation teams. It was clean, eventless, and done in 4 hours. Another co, recommended by ConsEnergy, gave a quote that was more for a standard unit. The second, smaller 22-year-old AC died the next day!! And what was really amazing is how they sent over Josh within an hour of my text to diagnose and fix that one!! Seriously stellar service. I highly recommend.

Efficient, honest, dependable, and trustworthy. A+ Customer service exceeded our expectations…read more Integrity is a very strong thread that runs through that company. Each employee took great pride in their work. Each individual walked us through their portion explaining what was going to be done and asking us if we had questions. Every step of the way we were kept informed. All of the employees, including office staff, were courteous and treated us with respect. All were concerned that things were being done to our satisfaction. Nothing was done without first being explained. I wish I could give them a 10 star rating. There were no hidden charges/fees. Thank you Comfort Zone Heating and Cooling for being such incredible people! Customer service and quality work are your signature!

By not ripping off seniors and if something isn't done correctly then to correct the problem…read moreinstead of causing 3 additional problems that is unbearable to live with! The system they put in shakes floor and is so loud and comes on every 30 seconds that makes living in the home unbearable.

My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

waterworks came out next day after I called. They were on time called ahead to verify that I would…read morebe home. Bryan the service tech was very polite and knowledgeable about my plumbing issues. I would highly recommend Bryan and. the waterworks crew for any of your plumbing problems. Thank you so very much

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

I gave Thornton and grooms a second chance to complete my AC inspection. They arrived as scheduled,…read moreI was the first call of the day the service man, Kyle was thorough and provided me with a step-by-step analysis of my AC. I decided to sign up for the yearly service plan, because of the quality services that I receive from Kyle. My original assessment of Thornton grooms was a one star, but I've upgraded it to a five star based on this appointment that I had today. The only thing that I could recommend for future appointments is that Thornton and grooms provide a two hour window for serviceman to come out. Otherwise, I can highly recommend this company.

Very disappointed with Thornton & Grooms Plumbing…read more My elderly parents had previously used this company to unclog their main drain for about $100. This time, the technician arrived with a smaller machine that he admitted could not do the job. Instead of being upfront, the company tried to charge them $670 to "come back the next day with a bigger machine." This felt like a bait-and-switch tactic. When I called to speak with a supervisor, I was refused and told the customer service rep could "handle it." Rather than making things right or helping my parents with their plumbing issue, the company simply canceled the job and refunded the money, leaving my parents still without a working drain. While I appreciate the refund, the lack of transparency, poor customer service, and treatment of elderly customers is concerning. I would not recommend this company.

Did a very good job, very good craftsmanship. Prompt and came when they said they would…read more We had them replace a sump-pump and reset a toilet. If I would say anything, they're maybe a little on the expensive side of things.

I called to get an estimate. Only their repair person can give an estimate after they charge you…read more$50 to come on site for a check on the issue. If you don't go through with a repair, then they will keep the $50. It would rather stink to pay $50, have them come out and then the price is way more than other estimates that I've already received and then I'm out $50 and have to still pay additional money for someone else to do it? No thanks. Why would I have them come out when they can't even give me an estimate. I told them what the issue was, other establishments were able to give me an estimate at the least.

They came within the scheduled time window and completed the work promptly and with courtesy. My…read moreonly quibble is that they are pricey.

Sam thank you for coming out to my house last night. I appreciate your honesty and support with my…read morepluming situation.

Great working with Denny will definitely use again. Communication was great customer service and he…read more can do a lot of different projects

Great communication. Fixed the problem and explained what needed to be done. Will definitely keep…read moreDenny's number for future projects.

The more I review the work he did, the more problems I see. Some items were installed incorrectly…read moreand he was consistently late across multiple appointments. I'm sorry to say I won't be contacting East Plumbing in the future and won't be recommending his services.

Honestly they messaged me because i put in a request to get my pipe fixed thats leading to my…read morewasher and the garbage disposal. They messaged me saying they can come out and look and asked for my number to call. They called and we set up a time for them to come over. When they came over they didnt even know what they were talking about let alone "an inspection fee" that they did NOT disclose over the phone of $65. Be up front with your customers. Dont hide hidden fees. *update. Now they are calling me because i left a bad review asking me to remove it. Also we did pay the $65 and asked them to leave. Were not mad about the $65, its just we like when people are upfront, And this business is not! The only thing they disclosed was that there service to fix anything costs $125* *update after the reply. Spreading misinformation is not what is needed for this business. This business Is doing what it has to do and i understand that. The things about the price is not an issue. I own two businesses myself so money is NOT an issue, the issue was that things that are being stated in this reply we not disclosed at the time of evaluation of the repairs needed, Nothing was brought up except copper piping. I appreciate the fact that you are concerned about your business and the reviews, but in order to get good reviews there has to be a line of professionalism. I hope you have the day you deserve.

Prompt, with reasonable rates. The repair job was done fairly, but not expertly. I'd call them…read moreagain for simpler plumbing jobs.

We had an issue with our toilet flange and the way our toilet set. Mark was able to make a service…read morecall within 2 days and we needed to replace the current flange which required cutting into the cast piping. The job was quick and clean. I have another project that I was putting off and scheduled an appointment for him to work on as well. I also recommended him for another family member to install a garbage disposal. I would recommend Mark for any upcoming project with confidence.