By not ripping off seniors and if something isn't done correctly then to correct the problem…read moreinstead of causing 3 additional problems that is unbearable to live with! The system they put in shakes floor and is so loud and comes on every 30 seconds that makes living in the home unbearable.

I contacted Comfort Zone on Saturday, November 1, because my furnace was not heating my home to the…read moretemperature set on the thermostat. Frank came to my home to assess the issue, and I was charged $309 due to weekend service surcharges. I have a newborn baby at home, so being without heat was not an option. Before Frank left, the furnace appeared to be working, but the same issue returned later that day. I contacted the company again on Sunday and was instructed to reset the furnace and told a technician would return Monday. The reset did not fix the problem, and I never received any follow-up calls or service afterward. As a result, I had to hire a separate company to resolve the issue. I later requested a refund but was only issued a partial credit for a humidifier pad. My furnace was never properly repaired, and the lack of follow-up or accountability after I had already reached out multiple times is completely unacceptable. I expect a full refund for the incomplete service and poor communication.

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

I don't understand these positive reviews. I paid this company $100 to do an inspection. The kid…read more(and I do mean kid) that came out was able to show me on his tablet that the refrigerant in my central A/C unit is slightly below what would be considered a "good" level. I explained to him that my unit occasionally turns off and then back on in very short intervals. He wasn't able to offer any thoughts as to why that might be happening other than my unit is old. Fast forward 2 weeks. Today, I had a different company come out. Within 30 seconds of him taking off the same exact shield on the back of my A/C unit, he saw a frayed wire. Within 5 minutes he had replaced the wire and the problem was solved. One would think that the kid from Comfort Zone would have noticed it. The guy who was here today showed me the wire, it was RIGHT in front of exactly where the Comfort Zone kid hooked up the same diagnostic tools. If I'm paying to have my unit inspected, I'd think a company is actually INSPECTING the unit. I'm tempted to report this to the BBB. What a complete and utter rip off!!!

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

Work was good but they scammed me on parts. They charged me $185 for a $30-55 delta shower…read morecartridge. Paid $400 for a job that took 15 minutes. Called them and she said that's how much the part cost. So apparently Home Depot charges waterworks plumbing 6x the normal cost.

June 27,2026 Da'vu Moore did an excellent and extremely…read morethorough job of the HVAC eval. He inspected the interior of the furnace and AC system and took many pics of the interior damage. He explained the problems and suggested solutions, and I was very impressed with his patience in answering questions and his professionalism. Thank you!

Tequila Wilkerson did an excellent job today explaining the different options and solutions to my…read morefurnace and AC issues. She explained my current HVAC system (and down flow system) via flow charts on her laptop which was helpful for my understanding. I appreciate her patience in answering my questions and I appreciate her expertise and professionalism. Thank you!

Did a very good job, very good craftsmanship. Prompt and came when they said they would…read more We had them replace a sump-pump and reset a toilet. If I would say anything, they're maybe a little on the expensive side of things.

I called to get an estimate. Only their repair person can give an estimate after they charge you…read more$50 to come on site for a check on the issue. If you don't go through with a repair, then they will keep the $50. It would rather stink to pay $50, have them come out and then the price is way more than other estimates that I've already received and then I'm out $50 and have to still pay additional money for someone else to do it? No thanks. Why would I have them come out when they can't even give me an estimate. I told them what the issue was, other establishments were able to give me an estimate at the least.

1/8/25 Chris and his apprentice arrived to service our tankless hot water heater and install a…read moregarbage disposal. Chris was friendly, professional and definitely takes pride in his work. Chris is the owner and he explained things as he progressed along as well as answering any questions I had, plus it was just really nice visiting with him on other topics. They wore disposable booties, covered our newly tiled floors and cleaned up before leaving. Chris double and triple checked for any plumbing leaks before leaving as well. The invoice price was well within reason and the warranty on our disposal is fantastic.

Sam thank you for coming out to my house last night. I appreciate your honesty and support with my…read morepluming situation.

My experience with Denny was extremely good. Since I called for an appointment they showed empathy…read morefor what I was experiencing and tried to schedule me asap. Tho he wasn't available right away he tried helping me over the phone in the meantime. Once here, Denny explained to me exactly what he needed to do and how he was doing it in order to get the best possible results. My ac is running great and didn't have to spend $10k+ on a new unit as recommended by one of those big name companies. Thank you Denny for your phenomenal service!

Similar to other 1-star reviews, Denny called midway through the appointment window to say he…read morewouldn't be able to make it and was looking to reschedule for 3 days out as a "maybe." His excuse? A prior job ran long and he had "commitments" afterward. Instead of doing what any reputable HVAC tech would do--working late to ensure a customer has working AC--he chose to clock out on time and leave me sweating in a hot house. If you value your time and your home's comfort, don't risk it with this company. Booking here means clearing your schedule just to get a last-minute cancellation and a vague promise to maybe show up days later. Absolutely unprofessional and completely disrespectful. Good luck finding a reliable company to get that AC up and running quickly!

The more I review the work he did, the more problems I see. Some items were installed incorrectly…read moreand he was consistently late across multiple appointments. I'm sorry to say I won't be contacting East Plumbing in the future and won't be recommending his services.

Honestly they messaged me because i put in a request to get my pipe fixed thats leading to my…read morewasher and the garbage disposal. They messaged me saying they can come out and look and asked for my number to call. They called and we set up a time for them to come over. When they came over they didnt even know what they were talking about let alone "an inspection fee" that they did NOT disclose over the phone of $65. Be up front with your customers. Dont hide hidden fees. *update. Now they are calling me because i left a bad review asking me to remove it. Also we did pay the $65 and asked them to leave. Were not mad about the $65, its just we like when people are upfront, And this business is not! The only thing they disclosed was that there service to fix anything costs $125* *update after the reply. Spreading misinformation is not what is needed for this business. This business Is doing what it has to do and i understand that. The things about the price is not an issue. I own two businesses myself so money is NOT an issue, the issue was that things that are being stated in this reply we not disclosed at the time of evaluation of the repairs needed, Nothing was brought up except copper piping. I appreciate the fact that you are concerned about your business and the reviews, but in order to get good reviews there has to be a line of professionalism. I hope you have the day you deserve.