1. John R Appliance

1. John R Appliance

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Madison Heights, MI

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John R Appliance

3.3 (12 reviews)
InexpensiveAppliances
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10 years ago

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4 months ago

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5 years ago

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11 years ago

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9 years ago

They refused to service us based on our address. We actually live in a nice community. Judge much? Very disappointed. Very!!!

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4 years ago

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7 years ago

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Noble Appliance

Noble Appliance

3.3
(67 reviews)
1.6 mi
$$

We purchased a stove and refrigerator from Noble Appliance on 8/13/24. They were severely damaged…read moreupon delivery and unable to be used. The promised repair never happened. I spoke with the owner (Jason) who proposed to give me a $900 credit if I would keep the appliances as is. We agreed. This agreement is documented in the dispute response from Noble Appliance. This all could have been avoided if they would have given me the $900 credit in a timely manner. I have repaired the appliances at my own cost. We made an agreement for a refund of $900 to my Citi card and these appliances will not be returned as the agreement was $900 and we keep appliances as is. On August 13, 2024, My wife and I decided to look at appliances at Noble Appliance. At first look the store is nothing like we expected. It was more like a flea market with dozens of broken appliances in rows with doors missing from refrigerators, drawers broken, and big dents everywhere. The appliances had pieces of painter's tape with various dates indicating various states of repair. Our salesman Vinny told us that they were the largest appliance seller in the Midwest and that if we purchased a damaged appliance, he would have new replacement parts installed in my home within a few days. Upon closer look I noticed two major dents in the freezer door, big dents in the rear of the refrigerator and bad scrape marks on the ornate handles. For the stove the ornate handles were scraped and there were several dents in the outside panels. The biggest damage was caused by the heavy cast iron cooking grates on top of the stove that were not secured during transport. These metal grates scraped and dented the entire top and front of the stove and broke the glass display. Also, the leveling feet on both appliances were smashed into the bottom frame of the appliance like they had been dropped. This made it impossible to level the appliance and raise the stove to counter height. Significant damage occurred between seeing the items in store and delivered. I called Vinny to express my concerns. He told me it would be no problem as Noble is the largest appliance dealer in the Midwest and he would order parts and have a service person come to our home to perform the repairs. After several weeks, dozens of calls, texts, and email messages our appliances could not be used, and no repair was in sight. I asked if Noble Appliance could replace the items. Vinny stated that this was not possible. I again stated my frustration, but Vinny insisted that all items would be repaired. Still we had no working stove or refrigerator. I told Vinny that I will be forced to dispute the charge on my credit card. I asked to speak with a manager. On September 18, 2024, I had a phone call with Vinny and the store owner named Jason. Despite the statements made by Vinny, Jason told me that the repairs would take time as they are a very small business. Jason proposed to immediately (see documentation) refund $900 to my credit card, provide a third-party repair warranty for three years for each item, and provide me with a new freezer door if we would accept the items as is. I did not know what else to do so I accepted his offer. At this time the appliances were just sitting in my house waiting to be repaired. About a week or so later I received a message that the replacement freezer door was available, and I could pick it up and get me refund. I drove to the store, and no one could find the drawer. After about 30 minutes Beth came out and found the door. It had a big dent right in the center. I asked about my refund, and she told me that it will take some more time. I told Beth that I had lost faith in Noble Appliance and since they would not refund the money as promised. Beth threatened to send someone to harass us and someone did come banging on our during working hours at least ten times. Beth also threatened to call the police. She did telling the sheriff I committed retail larceny. The officer was annoyed when I showed him the e-mail messages and damaged appliances. I went back home disappointed with no door and no refund. I went home and looked up Noble Appliance. There were several complaints similar to mine documented on BBB, Yelp, and Google reviews. Many never received their promised refund or repairs. I decided it was best to dispute this charge on my credit card. I only wanted to dispute the $900 refund I was promised and the $250 value of the warranty coverage if possible. The Citi customer person disputed the entire $1854 charge for the refrigerator. After being notified about the charge dispute Noble Appliance sent many threatening statements. The sent people to knock on my door, they lied and called the Sheriff and told them I stole the appliances, and they continue to harass us. What should have been a satisfying purchase has turned into a nightmare. In the end CitiBank did an investigation and refunded me $1854.

I had an exceptional experience with them. Purchased a built-in counter depth refrigerator for much…read moreless than other prices that I found online. Chris was my sales rep. and the transaction was seamless. I was informed that the box was damaged but that there was no evidence of damage beyond the packaging itself. As it turned out, there were some scratches due to rough handling jarring some things loose inside the box, but after sending photos of the scratched items, all parts were sent and received in about a week. I did replace the parts myself, but they were just screw off/screw on pieces. Given the amount of discount vs. new, this was well worth my effort, and even if I had to hire someone to do the repair (if warranty hadn't covered it, which it might have) I still came out way ahead. I'm 100% satisfied.

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Amazing price, high quality!
Amazing price, high quality!
Noble Appliance
Stop by our shop, right off I-75 on Stephenson Hwy

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Stop by our shop, right off I-75 on Stephenson Hwy
J & T Appliances

J & T Appliances

3.0
(18 reviews)
1.2 mi

EVERYTHING. Answering the phone. Keeping appointments. Bringing the appropriate part to repair an…read moreappliance. Calling when there is a delay or can't keep an appointment. Respecting a customers time- I've rearranged my schedule for you. This business can be summed up like this: NO-CALL NO-SHOW

They used to be great. I loved their integrity and recommended them widely. I've bought multiple…read moreappliances from them. But now, I hate to say it -- but increasingly, they treat loyal customers like crap. They promise to call back with information, and NEVER do. Make appointments they don't keep, and don't call. --I get it when a business is understaffed with good techs -- but CALL and let the customer, who is waiting and counting on them, to let them know what's up. Respond. I bought my most recent primary refrigerator from them about a year ago in the $500 range. I started calling almost three weeks ago that the temp was in the 60's and I was using the freezer section as a fridge. After multiple calls and messages, they didn't show up until four days ago and said compressor was bad and it wasn't worth fixing -- but they'd take care of me. And then, they didn't get back to me about the options. When I reached them two days ago they said they'd give me another one for ~$550. --Hmm. So, despite that the one I bought should have lasted more than a year -- that's the best they can do for me for a replacement? After making me wait for over two weeks for them to even look at it. And of course, they've promised to call me back 2 x's since this last conversation --and haven't. I even told them that I want to buy a washer and dryer from them over the next month. -- Doesn't make any difference in their interest in helping me out. --I might as well start buying new sale or scratch & dent appliances instead of being treated like this.

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J & T Appliances
J & T Appliances
Outside of Fridge

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Outside of Fridge
Candle Wick Shoppe

Candle Wick Shoppe

4.0
(21 reviews)
1.8 mi
$$

I can't believe that I've never written a review for Candle Wick. I've shopped and visited here…read moreseveral times for the most delicious candles, crystals, herbs and other spiritual goodies. I love the Motor City Hoodoo candles. They are incredibly luscious and are powerful. I bought Miss Cleo Mae today...the Goddess Bitch candle. I also purchased the Goddess Lakshmi oil. Everything is reasonable priced. The staff is more than equipped to handle any questions; it's a pleasure talking with people who are into what you're into. The shop carries a great welcoming and comforting energy. Classes and gatherings are offered, such as meditation circles. Parking: paid on the street or parking lots.

I went out of my way to purchase vigil candles from this store. The candles wouldn't burn because…read moreof their metal wicks (a sign of an extremely low quality candle). When I requested a refund they said because the product had been used they couldn't accept (of course they've been used, I attempted to burn the candles, which ultimately wouldn't burn). Also said they 'couldn't guarantee the quality' because they didn't manufacture them. Do not sell product you can't stand behind! I was shocked and disappointed by the terrible customer service here. Wouldn't recommend. I will continue supporting The Boston Tea Room where they run an exceptional business and treat customers with respect!

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With the creator and owner Jacki Smith
With the creator and owner Jacki Smith
Candle Wick Shoppe
Candle Wick Shoppe

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John R Appliance - appliances - Updated July 2026

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