They always have the part I need in stock, or they can get it in the next day, NEVER longer. The…read moretechnicians behind the service counter are very knowledgeable and extremely helpful; there are no dumb questions. They want to sell you the RIGHT part.

Requested service online and was responded to quickly and given an appointment for the next day…read more Brian diagnosed the problem and suggested we might want to consider a purchase of a new washer rather than to put the money into a 7 year old appliance. He suggested a quality replacement brand we had never heard of but were able to quickly find. Bought it and love it! A&E was suggested to us by a neighbor who had used their services for 15 years!

Had a very positive experience with Bell Sweeper in St Clair Shores. The two gentlemen in there are…read moreboth courteous and knowledgeable. They repaired and cleaned my Dyson in precision time and the price was very reasonable. An added bonus was seeing the two amazing Labradors there!

I have to say, I don't understand the negative reviews. The owner has been so kind and informative…read moreeach time I've come in. Typically, I only stop in for replacement filters or belts. However this visit I was asking advice about hard floor cleaners and vacuums, he took time to explain and make recommendations. I knew he was being honest because he didn't immediately recommend the most expensive thing in the place. He explained his own choice of machines that he uses at home as well as why, and explained the layaway process when I wanted something I didn't have quite enough to purchase same day. Also not that it has anything to do with the service but the two adorable dogs that hang out behind the counter are a huge incentive for stopping in :) I appreciate the customer service and attention that was given to me here! I would not hesitate to recommend!

Dte sent them out to fix our dishwasher! They were available the next day and came on the early end…read moreof the time block which I appreciated! They were able to fix the issue within 20 minutes! Our dishwasher wasn't draining fully. Both guys were friendly and helpful! Would use this company again!

My oven stopped working and Detroit Appliance responded quickly, sending out John K. the very next…read moreday. John immediately diagnosed the problem and fixed it efficiently. He was incredibly polite and professional throughout the visit. I will definitely use Detroit Appliance again for any future repair needs!

Heather was excellent to talk to she was very knowledgeable, the owner came out and fixed my…read morerefrigerator he was very polite very honest and a reasonable price job will be using them in the future! I was very impressed!

We needed a dishwasher and water line installed. Heather was very helpful answering all my…read morequestions and giving me an accurate quote. Steve came out to Warren. He arrived on time. Extremely knowledgeable about installing both. He was done in a couple hours. Price quoted was the price we paid. Worth every penny. Definitely recommend them for great value, service and reliability. Very much appreciated for their honesty

thanks jose. top notch service. great with customer car. explains everything so you can understand…read moreexactly what he needs to do. so glad to experience honest folks doing really good wor. thanks a bunch to ace.

I texted a friend who always knows the best person for any job and she said to call these guys and…read moreI am glad I did. I had left my freezer drawer open yesterday and upon realized, shut it and put a probe thermometer to watch the temp. It never got back down to 0F and was making an awful noise. I called around 8:30am and they had someone here by 11am. And they come to Detroit which is nice because there are plenty of businesses that won't. They required cash which is fine, luckily I had time to run to the ATM with how quickly the tech showed up! He said there was ice on the fan and the thermostat was probably toast so he cleaned that out and replaced the part and was gone in less than 30 minutes. Freezer dropping temp now very fast. It's a good repair person that is there fast, gets it done quick, for a good price, and though I hope to not need them again, they will be my first call for any future needs.

Poor business and poor communication. I scheduled an appointment on Monday for services on…read moreWednesday. Wednesday arrived no call, no show, and no text. When I did a reach out surrounding my service they said I put you down for a different date but, the verification text confirmed Wednesday. Didn't accept responsibility, didn't apologize, nor tried to solve the miscommunication on their end. Then because I wrote a review surrounding their miscommunication he texted me called it slander and refuse my appointment. Making threats after I said I'll speak to the supervisor

Rob saved me by replacing my gas oven's igniter the day before Thanksgiving last year. He was able…read moreto come out very quickly, the repair was reasonable priced, and he's very friendly and good at explaining the issues with appliances. I recently recommended him to someone else who was having an issue with their fridge, and they said he came out the same day and was the first person to not immediately suggest replacing it.

A repeat customer, and once again, I received exceptional service…read more You can be confident that the technician who comes to your home will give you an honest assessment of your appliance. They will make every effort to determine whether the repair is reasonable and worthwhile. And if it isn't, they will tell you honestly that repairing the appliance may not be the best choice and that it may be time to consider replacing it. Who does that? With this company, honesty isn't just something they advertise--it's the way they do business. That kind of integrity and customer service is hard to find today. 5 out of 5 stars without hesitation. Highly recommended--you will not be disappointed!

Had global appliance out - thru consumers power - guy spent half hour checking out a 1 year old…read morerefrigerator- left paperwork saying it was toast. Docs appliance- fortunately to rescue! James showed up - knew it was bad ice filter - working great now !

EVERYTHING. Answering the phone. Keeping appointments. Bringing the appropriate part to repair an…read moreappliance. Calling when there is a delay or can't keep an appointment. Respecting a customers time- I've rearranged my schedule for you. This business can be summed up like this: NO-CALL NO-SHOW

They used to be great. I loved their integrity and recommended them widely. I've bought multiple…read moreappliances from them. But now, I hate to say it -- but increasingly, they treat loyal customers like crap. They promise to call back with information, and NEVER do. Make appointments they don't keep, and don't call. --I get it when a business is understaffed with good techs -- but CALL and let the customer, who is waiting and counting on them, to let them know what's up. Respond. I bought my most recent primary refrigerator from them about a year ago in the $500 range. I started calling almost three weeks ago that the temp was in the 60's and I was using the freezer section as a fridge. After multiple calls and messages, they didn't show up until four days ago and said compressor was bad and it wasn't worth fixing -- but they'd take care of me. And then, they didn't get back to me about the options. When I reached them two days ago they said they'd give me another one for ~$550. --Hmm. So, despite that the one I bought should have lasted more than a year -- that's the best they can do for me for a replacement? After making me wait for over two weeks for them to even look at it. And of course, they've promised to call me back 2 x's since this last conversation --and haven't. I even told them that I want to buy a washer and dryer from them over the next month. -- Doesn't make any difference in their interest in helping me out. --I might as well start buying new sale or scratch & dent appliances instead of being treated like this.