I continue to go to Fitch because I want to support local businesses, but every time I go, I ask…read moremyself why? The staff always act like they are very put out to help you find something. This is particularly true at the back desk, where the two women I have encountered there seemed like I was asking them a huge favor to leave their chair and help me locate something. They are surprisingly unfriendly for a local business in a small town. The cashiers are also unfriendly. They are all milling around the desk, but no one chats with you or shows any interest. I can't tell what the problem is, as it seems like a perfectly nice place to work, but everyone acts like they hate their job.

Some of the most unprofessional people I've ever met in a business. It's like pulling teeth to get…read moresome9je to call you back so I had to go up there 3 diff times and each time they would continue to put you off on another person until supposedly the person you needed wasn't in today. Very rude once I got there like I was interrupting there day bc I needed something. I d rather chop my trees with a ace and make my own lumber than to go back up there. Couldn't give negative stars so I had to give 1.

We got lucky with our purchase. Algernon was very helpul in answering our numerous questions. We…read morewere not pressured and we given time to think things over and make our purchase over via phone the next day. Happy with the product and service.

I went to LL Flooring looking for something specific which they did not carry, but I had an amazing…read moreexperience. The man who helped me so incredibly nice and helped me find what I was looking for somewhere else locally.

I stated working with them in April. April 16th 2025 I called them about their services after…read moreseeing on their website in the section "Estimating & EWP Design" that they offer 3d renderings for their material takeoffs. I was told that it was 25 cents per square foot and that it would be 3-4 weeks for the takeoff. I then sent off my plans to the email provided. April 28th I called back because I had no correspondence back to said email. Then I was told it was not sent out and that they would wave the fee for the takeoff. I kept reaching out to get status of my takeoff and was told the VP would reach out after discussing my concerns with the manager on May 21st. Was not called by the VP that day. We finally get in contact with said VP and they are less than helpful. Finally after 7 weeks we get the takeoff...no 3d rendering. Just the takeoff. Then they tell us our nearly 20 grand project is "too small" for the 3d renderings. In which no where is mentioned on their website. Let this be your warning. They will waste your time and money.

We've done business here for a long time. Multiple locations, all friendly and attentive. Been one…read moreof our suppliers for 30 years. Never had any poor experiences here, honestly saw the one star and felt compelled to leave a 5 star review. I suggest you pay attention at all time on a job site or buying job supplies. Drive defensively, work defensively, live longer

Great quality good price prompt and very efficient…read more Ccv cvvvbbryjmvddhkm fun cbjgximndtjkj

I'm very disappointed with the customer service I received during a recent consultation with Rice…read moreGlass. Jordan (JJ) came to my home to measure windows for replacement. At the start of the visit, I explained that I wanted measurements and pricing for individual windows so I could decide which ones to replace. His first response was, "Why did they send me out here if you're not even sure you're going to replace them?" -- which immediately set an unprofessional tone. We discussed replacing a window located within a rock exterior wall. A reputable builder had previously told me that replacing the entire window could be difficult and expensive because of the surrounding stonework. Jordan dismissed this concern and said the rock would not need to be touched. Since this conflicted with what I had been told before, I asked him to provide pricing for both approaches so I could compare options. He measured all the windows and later sent a total estimate. When I asked for the pricing to be broken down by window so I could make decisions, Jordan refused and said he would have to charge more to do that. This made it difficult to evaluate the project in stages, which was my original intent. There was also confusion about whether pricing for the window in the rock wall had been included. Jordan insisted I had told him not to quote it, which I did not. The conversation became unnecessarily argumentative instead of solution-focused. Additionally, I had to provide my email address three separate times because it was not written down correctly, which added to the frustration and made the interaction feel disorganized. When I called the office to resolve the issue, I was initially unable to speak with anyone else because Jordan answered the phone again. When I was finally transferred, the person I spoke with said he did not want to do business with me because Jordan had told him I had cursed him out -- even though he had not heard the conversation himself. The call ended with him hanging up on me. I also asked whether the company would guarantee against leaks if the window in the rock wall were replaced. I was told no guarantee could be provided. Overall, the interaction felt dismissive, disorganized, and unprofessional. I was simply trying to gather information and pricing so I could move forward with the project. Clear communication and basic customer service would have made this a very different experience.

Ordered five candle sleeves from King Electric in Burlington, NC in June 2021 for my Murano glass…read morechandelier. When I placed the order, I brought with me a sleeve so that they could measure it to get the correct size. Received the sleeves and went to install them by first cutting them down to the correct height. That was when I realized that they were too narrow to fit the chandelier. Went back to store to return them and they would not refund me for the sleeve that was cut. i explained that I was returning the sleeves because they didn't fit, not because I changed my mind. Tammy made an error in measuring the sleeve I brought to her when I first placed the order, and I paid the price for it. The sleeves are not expensive and it is not the money I am upset about. I'm upset because I was treated poorly for a mistake she made. The reason I went to lighting company in the first place was to get help from the so-called experts. Unfortunately, I did not receive expert assistance. instead I was swindled by a fast talker and a ruler she doesn't know how to use.

Best Electric company in Greensboro, NC. Service was excellent and he was very nice. Found through…read moreBBB and I am very happy with my new doorbell! Glad to know if I have an electrical problem that there is someone reliable to call. Thanks King Electric!

Be aware: they measure for 10 percent waste, which I understand! What was an irritation is that we…read morehad one full box left over-$144 plus tax, they don't take it back! Every other business I checked refunded on unopened boxes!! My bad, I forgot to ask this business. So you are forewarned!! Install was OK-minor issues.

We were referred to Flooring by Design via Reddit and a coworker who had personal experience with…read morethem. Heath was professional and helpful from the start. The estimate he provided was far more detailed and thorough than any of the others we got. They were very fair as far as price, too- there were a lot of people charging a lot more for less detailed estimates. He explained what we could expect from day one through completion of the project, which made it really easy to manage our expectations about when we would be able to use our (only!) shower again. We went to their showroom and Heath guided us through the tile picking process, which initially seemed overwhelming but he made enjoyable. He coordinated with our plumber, and handled the painting crew. We are thrilled that the process was so smooth! We would hire Flooring by Design again in a heartbeat.

Good personal customer service. They show up when they say they will and do what they say they will…read moredo. Reasonable prices.

They were the least expensive of three companies and had great quality product. Easy to work with…read moreas well.

FYI: they do not cut glass if you need to replace a window paint for your garage door windows.read more

Great place to find everything you could need for your home and garden. Also has interesting gifts…read moreand find you can not find anywhere else! If you are in town I recommend stopping by to see what cool new things they have.