I had called ahead and they helped me over the phone. The people knew what they were doing and were…read morehelpful but for my purposes, this place did not have the inventory and items that I needed. We bought a few supplies here and went somewhere else.

Unless you are a contractor with an account here, AVOID them. I called and was quoted a price for…read moremetal roofing and delivery. But when I called back to place the order, I was told I had to come to the office to pay. When I drove there (1+ hr rounrdtrip), I was told they couldn't help me because I wanted metal (?!?) and I had to talk to a specific guy ... who wasn't there. Finally got up with him - trusting he'd honor the previous quote - big mistake. When the invoice showed up, material was 10% higher and delivery 3X as much.

I will never go back to these guys. The worst customer service I have ever had. I went in person to…read morethe store on Westcliff dr in Greensboro NC. Explain the type of material I needed for project and even showed pictures of the material order material and paid for it on the spot. When the forklift driver came around the corner, I immediately told him this was not what I needed. Before we put material on my truck the forklift driver and one of my workers went back in and told the salesperson that this was not the right material. He said it was. Then another salesperson came over to me and said let's go look at what you have so we did. He gave me his word that this was not only the right material, but it also could be used in different ways. So, I took his word for it, and you guessed it not what I needed. I dropped it off to my crew and they let me know after they had rolled it out and cut the material that it was not the right material. So, I called to let them know it was the wrong material. After a little debate with a lady who answered the phone, I decided to take a sample of the material back to the store. When I got back, I spoke with the salesperson who sold me the material, and he looked at my sample and said we messed up but I would need to bring back all the material in order to get credit for it no problem. When I get back all changed this is when store manager came out and said it's not their fault for me buying something and didn't know what I was doing among other things. Then the lady at the front desk I believe it was the same lady who answered the phone when I first called back that she knew a lot of Mexican crews who would never made the mistake I did. I almost lost it with that comment, but I didn't. I did not really matter about the money in a way it's the fact that after I contacted corporate and the store manager boss contacted them, they lied about what really happened a of course he went for it.

I stated working with them in April. April 16th 2025 I called them about their services after…read moreseeing on their website in the section "Estimating & EWP Design" that they offer 3d renderings for their material takeoffs. I was told that it was 25 cents per square foot and that it would be 3-4 weeks for the takeoff. I then sent off my plans to the email provided. April 28th I called back because I had no correspondence back to said email. Then I was told it was not sent out and that they would wave the fee for the takeoff. I kept reaching out to get status of my takeoff and was told the VP would reach out after discussing my concerns with the manager on May 21st. Was not called by the VP that day. We finally get in contact with said VP and they are less than helpful. Finally after 7 weeks we get the takeoff...no 3d rendering. Just the takeoff. Then they tell us our nearly 20 grand project is "too small" for the 3d renderings. In which no where is mentioned on their website. Let this be your warning. They will waste your time and money.

We've done business here for a long time. Multiple locations, all friendly and attentive. Been one…read moreof our suppliers for 30 years. Never had any poor experiences here, honestly saw the one star and felt compelled to leave a 5 star review. I suggest you pay attention at all time on a job site or buying job supplies. Drive defensively, work defensively, live longer

They took full payment for ordered materials. Never called with an update. You cannot call, they DO…read moreNOT answer the phone. Website was taken down. When I went there NO MATERIALS. NO REFUND - CROOKS!!! avoid this business

I tried twice to get a price for some decking lumber. Left messages. No call back. I bought it…read moreelsewhere.

84 Lumber installed windows in my community 6 years ago. When I contacted them to ask for…read morereplacement for a window that had a broken seal, they first told me the guy who did that sort of thing was out - would call me back - waited a week with no call back, finally called again. The second time was told, "If you've had that window more than a couple of years, the warranty has expired." I asked what the charge would be to replace the window and was told, "$150...to come look at it." Clearly, this place does not want to stand behind it's work in any way and does not want to take small jobs.