I stated working with them in April. April 16th 2025 I called them about their services after…read moreseeing on their website in the section "Estimating & EWP Design" that they offer 3d renderings for their material takeoffs. I was told that it was 25 cents per square foot and that it would be 3-4 weeks for the takeoff. I then sent off my plans to the email provided. April 28th I called back because I had no correspondence back to said email. Then I was told it was not sent out and that they would wave the fee for the takeoff. I kept reaching out to get status of my takeoff and was told the VP would reach out after discussing my concerns with the manager on May 21st. Was not called by the VP that day. We finally get in contact with said VP and they are less than helpful. Finally after 7 weeks we get the takeoff...no 3d rendering. Just the takeoff. Then they tell us our nearly 20 grand project is "too small" for the 3d renderings. In which no where is mentioned on their website. Let this be your warning. They will waste your time and money.

We've done business here for a long time. Multiple locations, all friendly and attentive. Been one…read moreof our suppliers for 30 years. Never had any poor experiences here, honestly saw the one star and felt compelled to leave a 5 star review. I suggest you pay attention at all time on a job site or buying job supplies. Drive defensively, work defensively, live longer

I had called ahead and they helped me over the phone. The people knew what they were doing and were…read morehelpful but for my purposes, this place did not have the inventory and items that I needed. We bought a few supplies here and went somewhere else.

I continue to go to Fitch because I want to support local businesses, but every time I go, I ask…read moremyself why? The staff always act like they are very put out to help you find something. This is particularly true at the back desk, where the two women I have encountered there seemed like I was asking them a huge favor to leave their chair and help me locate something. They are surprisingly unfriendly for a local business in a small town. The cashiers are also unfriendly. They are all milling around the desk, but no one chats with you or shows any interest. I can't tell what the problem is, as it seems like a perfectly nice place to work, but everyone acts like they hate their job.

Some of the most unprofessional people I've ever met in a business. It's like pulling teeth to get…read moresome9je to call you back so I had to go up there 3 diff times and each time they would continue to put you off on another person until supposedly the person you needed wasn't in today. Very rude once I got there like I was interrupting there day bc I needed something. I d rather chop my trees with a ace and make my own lumber than to go back up there. Couldn't give negative stars so I had to give 1.

First off, tile selection here is great. Second, Raul is amazing. Needed a couple extra tiles for a…read moreproject and he made it happen, same day! Highly recommend for your next tile project.

Staff was very helpful. Raul and Evan did a great job. We were greeted at the door and everything…read morewas explained to us once we made our picks. Raul helped put everything together. We also got sample so we could confirm our choices at home in the room we were remodeling. We actually changed our choices and they helped us get everything the way we wanted. Everyone there was friendl

I tried twice to get a price for some decking lumber. Left messages. No call back. I bought it…read moreelsewhere.

84 Lumber installed windows in my community 6 years ago. When I contacted them to ask for…read morereplacement for a window that had a broken seal, they first told me the guy who did that sort of thing was out - would call me back - waited a week with no call back, finally called again. The second time was told, "If you've had that window more than a couple of years, the warranty has expired." I asked what the charge would be to replace the window and was told, "$150...to come look at it." Clearly, this place does not want to stand behind it's work in any way and does not want to take small jobs.

We got lucky with our purchase. Algernon was very helpul in answering our numerous questions. We…read morewere not pressured and we given time to think things over and make our purchase over via phone the next day. Happy with the product and service.

I went to LL Flooring looking for something specific which they did not carry, but I had an amazing…read moreexperience. The man who helped me so incredibly nice and helped me find what I was looking for somewhere else locally.