Delighted to have found this family-run NC business. The owner helped me pick out a sofa for my…read morehouse. He spent like 20 minutes walking me through all the options and describing the craftsmanship. He really could not have been kinder or more patient with me. I left feeling super excited about my new sofa, and happy to have spent my money on a piece of furniture crafted in NC and sold by a fellow Tar Heel. Will definitely be back.

Great customer service. Purchased 2 love seats and 2 recliners last year. Love them. One of the…read morebuttons came loose on the recliner, brought it in. Problem was corrected and they delivered the chair. Thank you Phillip & Brian & delivery folks !!

You can't go wrong shopping here! They have everything...books, food, clothes and so much more…read more It's a huge store so be patient when you shop. They have nice things for the low! So much bang for your buck.

I went into the store on June 15th like I aways do and I was looking for a patio set and rug. I…read morefound them both but I tripped over a pallet that was in the floor and split my toe open and bleed from the back of the store to the front. Mrs. Denia helped me with the bleeding but Carlos the store manager has been very rude to me when I call to inquire about the report. when I called their corporate office to inquire about the email Carlos said he sent I was informed that no email was sent to corporate office about my injury. So Carlos lied about submitting the email to corporate office he hasn't apologized for the pallet being in the floor and he speaks to me like he really doesn't care that I have spent hundreds of dollars in that store and I was hurt because of their negligence. Make Dena the store manager and get rid of Carlos

Carpet One did an excellent job helping me find new flooring for my basement. We went with Carpet…read moretiles and they look amazing. It took longer than we had hoped to put on the finishing touches - but it was worth the wait. They delivered as promised. You just don't get people that care as much as they do if you go to a big box store. This is the third or fourth time that we have used Carpet One and will continue to do so.

My whole family has used carpet one here in Burlington. Angie is super easy and fun to work with…read more Highly recommend

From beginning to end the resurfacing of my floors was FLAWLESS! Emily was our initial contact…read moreperson and stayed in touch throughout the entire process handling every detail right down to the pads we should put on the bottom of our furniture! Kevin did the scheduling and was spot on with timing throughout the week. Jesus did the work, and his professionalism and skills were WAY beyond what we could have dreamed of. Seriously y'all... I'm hard to please. This team hit it out of the park! Couldn't be more happy

My hubby knows Matt so I went to see him about new carpet for our entire upstairs. I was putting it…read moreoff because of the cost and having to move so much stuff but Matt gave us a great deal and the installers moved all of the furniture. It was still work on our part having to move stuff off the furniture but gave me a chance to really unclutter. It looks beautiful and I got rid of so much useless "stuff". Highly recommend them!

Bought a full bedroom king size set recently, showed up to get the bed, which wasn't dissembled so…read morehad to do it myself and lug it out myself might I add. Whilst I'm in the middle of this they're asking me to sign the paperwork. So we get it home and as I'm putting it together, we noticed that the head board frame was not built properly from the manufacturer. So I called the company and spoke with a customer service rep who wouldn't help me out at all and even tried to get me to pay for missing pieces! We forked out over $5K for a set which was missing pieces and they DID NOT help us sort this out! I will never buy anything else from this company again!

After ordering a mattress and first day of fifth week it had not arrived despite me contacting them…read moremultiple times I finally asked for a refund. Staff are very friendly however no communication was made to me throughout the process regarding the extended delay.

I was so happy when they put a Homegoods in Burlington. I used to go to the one in Greensboro every…read moreFriday after work. They have so many amazing finds and unique pieces. I love the this store!

The staff was so incredibly friendly and helpful. They were even kind enough to carry my items to…read morethe front for me and went to the back to see if they had extra stock. Luckily for me they did. The management and staff were wonderful. They are very clean and organized and had a nice selection of everything except bed skirts. I found out today that we can make returns at TJ Maxx and Homegoods since they are the same company. Saved me a trip.

They did an amazing job cleaning our carpet and furniture…read more I would highly recommend Carpet King to a friend from their prompt scheduling all the way through to their knowledge. They worked hard to get everything clean and talked us through how to take care of our carpet and furniture with a dog and toddler so it would look the best.

Carpet King did an excellent job of cleaning our carpet. They are very professional and the carpet…read morelooks better than it has in the past 9 years. (It has been cleaned yearly each of those years by someone else.) I wish I had known about Carpet King earlier!

Good personal customer service. They show up when they say they will and do what they say they will…read moredo. Reasonable prices.

They were the least expensive of three companies and had great quality product. Easy to work with…read moreas well.