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    Abbotts Frozen Custard

    4.5 (26 reviews)
    Open • 1:00 pm - 9:00 PM

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    an ice cream sundae
    Deb B.

    While not as physically nice as the newer Abbott's Custard stores in Rochester, this place is always a wonderful stop for an ice cream custard confection. Last night I ordered a caramel sundae on a twist base and couldn't even finish it due to its size. I love me some frozen custard! Staff are friendly and you may be able to find a coupon in the at-home mailers. Get there before they close for the season.

    Vanilla and chocolate almond
    Steph G.

    If you want a little piece of dessert heaven, come enjoy custard at Abbott's. Wowsa, that vanilla is pretty damn delicious. Also tried the chocolate almond which had big chunks of almond. I think next time I'll keep it simple with a vanilla chocolate twist. Highly recommend

    Brittaney Z.

    Me and my mom were shopping in the area and I had the idea for ice cream. This was the closest to us at the time. Tons of parking so no issue there. My mom wasn't sure if they had milkshakes but they had tons of options all based on a few basic flavors of frozen custard. She got a double chocolate milkshake and I got a brownie sundae. Man did they both hit the spot. The only thing that my mom didn't like was that they didn't do an egg cream. But she told the owner how and hopefully next time we are back she can try their take on it.

    Even on a cold rain/snow mix of a day, Abbots is a good treat.
    Wesley M.

    Solid experience. Outstanding custard. We will be back. Only bad thing is that it's a bit of a drive from Marcellus.

    My husband's "Make Your Own Sundae"
    Sandy D.

    Yummy! Abbott's hits the spot (especially when you're weepy from dropping your son off at SU... but I digress). I ordered a single scoop of chocolate almond in a waffle cone and was handed a whole lotta ice cream in a handmade cone. It was delicious but much of it (and yet not enough of it) went into the trash. The frozen custard was the consistency of soft serve, incredibly creamy with lots of crunch from chunks of roasted almonds. The waffle cone was nice and thick without being too thick, sweet without being too sweet. Just right. My husband had a sundae and it was just beautiful. They have several sundaes to choose from or you can make your own.

    Abbotts.
    Wilma D.

    We love Abbotts! What's not to love? The staff is always friendly and smiling. The location is good for seating and enjoy your custard, clean and they even offer water. My favorite? Chocolate Almond!!! Lots of almonds always make me happy. I can go with a sherbet pop, as they are small and light. The chocolate covered banana was not as good as thought it would be. It was rock hard, of course but the banana was not ready and you could taste it. The wheels are to die for. We just love the place and keep going back.

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    3 months ago

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    4 years ago

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    4 years ago

    Love the flavor selection and texture, plus there's always some outdoor seating available

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    8 years ago

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    13 years ago

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    14 years ago

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    12 years ago

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    16 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    8 years ago

    the frozen custard here is amazing. taste of heaven!!! we wait all winter for this place to open

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    Glazed & Confused - Chocolate Blackout

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    If you're a donut lover, Glazed and Confused is worth the stop…read more We had a great experience here. My fiancé and son were even gifted two donuts by the kind woman behind the counter after my son excitedly shared he'd been helping clean up downtown for Earth Day. Such a thoughtful gesture!!! They loved the cinnamon bun and cereal killer donuts. The shop was clean and very busy, but service was quick and efficient. There are a few seats if you want to eat there, although it's more of a grab and go spot. Parking is street parking and can be tricky at times. They do offer a few gluten-free options, but nothing dairy-free. Overall, great donuts and genuinely kind service--we'd definitely return!

    I'm generally not an "over the top" donut and dessert person, but I do love to check out donut…read moreshops to see if all the hype and "extra" is worth it. Definitely is in this case! The staff was nice and even wrote a nice thank you note on my to go box. Inviting little nook of Syracuse, and happy to have a chance to order a couple of donuts that were all pretty tasty. Only "complaint" was that I seemed to receive the runts of the donuts, but we also did not need three humongous donuts for two people, and ordered very close to closing, so that's on us! And even being smaller donuts, they were not "small" or lacking in flavor, only small compared to some other donuts/flavors still available. Can't wait to come back and try more- surprisingly the buckeye was the favorite despite me not loving an abundance of toppings usually. Not crazy sweet and lots of flavor!

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    Abbotts Frozen Custard - icecream - Updated October 2026

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