Mike did a great job for us. He fixed our issue quickly and answered all our questions - even the…read moreones we didn't know we had! Definitely recommend and will use Cole again. So thankful.

Mike came out yesterday afternoon to help me with my cell phone. I couldn't be happier with the…read moreresults.And my cat jasper really likes him too And for an animal lover like me, that means a lot. I'm going to need to replace my computer soon. And Mike will be my consult for sure.

These guys are so helpful, patient, and know exactly what to do and how to teach you to do for…read moreyourself the next time! Highly recommend after using them multiple times o er the past few years!

Go here! FABULOUS service and some of best customer service skills that I've witnessed, especially…read morewith older folks. Troy helped fix my parents' computer that scammers had tried to compromise. Thank you!

I'm afraid I can NOT recommend Tech Masters Computer Services. I hired Tech Masters to help me set…read moreup two laptops, get Microsoft business software, and set up professional email addresses for my business, the later being the most important. They did set up the email addresses, and ALL my emails immediately went into my recipients' spam folders. My whole job is sending email (I'm a literary agent), so this was absolutely devastating for my business. Tech Masters spent three weeks supposedly trying to fix this problem, during which time I experienced work stress like no other--I could not communicate with my clients. Eventually, Tech Masters stopped replying to my emails and phone calls, leaving me in a terrible lurch (despite the fact I pre-paid for 5 hours of their time). In the end, with help from a friend who is a software engineer, I solved the problem myself, but it took HOURS of my own time...which is exactly why I hired an IT company in the first place...so that I wouldn't have to figure out DKIM authentication and other gobbledygook tech stuff myself. If you want knowledgeable, reliable IT help, I strongly advise looking elsewhere.

My business computer kept getting slower and slower...and slower.....and slooooooowwwwerrr. I took…read moreit to Stewart and Son and they had it up and running again in just a day or two. Any time I have a computer-related problem, I call them, and I know I can trust their answers. Anyone with business computers, and especially network issues, can trust them. They are great.

This place is a joke. We brought our dell in here 3 weeks ago and were told the part would be in in…read more3 days and the computer would be repaired soon after that. I called a week after dropping it off and the part hadn't even come in yet which would of been understandable if they would of called and told us. The owner was unbelievably rude and after arguing with me for 10 minutes finally told me just a couple more days. Well that was 12 days ago so I called again today and the guy had no idea who I was or where my computer was. 5 minutes on hold and he tells me he doesn't know if its fixed yet and he has to call me back. I am so beyond infuriated with this place. I would save your money and time and go somewhere else. Update: Well I never got a call back so I called them again and the owner said he was busy and hung up on me. He then called me back saying our computer still didn't work and they need to keep it for another month. I said no thanks and went and picked it up and noticed the hack job they did on it. I will NEVER EVER go there again! I'm still in shock with how horrible the customer service was.

I had previously left a review that related a similar experience I had with this place. I do not…read moreunderstand how they stay in business. No calls, sarcasm and they didn't REPAIR MY COMPUTER!!! Here's the review I wrote on Yahoo: Without turning this into a rant let me say that I hope your experience is better than mine. I took my PC in because it periodically doesn't send a signal to the monitor. I asked them to diagnose the problem and give me a call with an estimate on the repair. The guy says to give him a couple of days. Five days later I walk in and ask about my PC and he says it's fixed, it had a virus, that will be $150.00... I told him I was expecting a call with an estimate, what if I don't have $150.00? He said he'd make a note to call me in the future and he knocked off $50.00. I thought, well, that's a quick and generous gesture and I had a working computer again. I paid him and said, thanks, now the computer is working fine? He said "yes". I said, "so you fixed the problem?" He said, "well I'm not saying that." I thought he was kidding. The computer worked for less than twelve hours after leaving the store. Just horrible service, amazed that they aren't boarded up like most of the little shops in Des Moines. Another repair shop shop replaced the video card. It works fine now. But I'm still out $100.00!

I've been going to Kyle for computer repairs for eight years now. He has always been up front…read moreregarding my electronics, and has given me good advice regarding the ever present "repair or replace" question. When he advises me to replace something, he takes the time to help me find a replacement appropriate to my needs. (Even if I'm not buying the replacement from him) When my electronics should be repaired, he does a great job and gets the work done quickly. His prices are always competitive, and he stands behind all his work. He's even done emergency work for me after his normal business hours. I'd highly recommend checking with Kyle if you think you have computer issues. He won't steer you wrong.

We brought a working computer to this business and things did not go well. One thing after another…read morehappened, and by the time it was over we took our broken computer home. We took it to a reputable computer repair business in Seattle today and they told us that part of the motherboard is broken off, there's a bad soldering job, and several screws are missing. Basically our 18 month old $2,000 gaming computer worked when we brought it to this guy, and now it is toast. Our only option at this point is to sell it for parts. My advice is to run, don't walk, away from this place.

Needed my laptop checked for viruses and malware....long story. Called PC's Done Right, and was…read moreable to take it in immediately. It was scanned and returned to me in about 24 hours! Fast service. Received a text message listing what had been done, and a suggestion for an app for ongoing protection. The charge seemed very reasonable for today's market place. I highly recommend this small, local vendor. Pleasant to work with.

This is a great PC Service Company. I have used them over three separate occasions and each time…read morethey have been very professional, honest in their assessments and very timely in their service. They definitely have the customers best interest in mind. Great job guys...Mark

I was having issues with a new build I was doing and I was at my wits end…read more I called green pc as a last resort. I usually fix my own stuff. Danny answered the phone and I asked what the cost would be and what time was best to drop off. He asked me what was going on and I explained my issue. He asked which steps I had taken to resolve the issue and suggested a possible fix to try before I brought it in. As soon as I got home I( tried Danny's suggestion. 5 minus later I was installing windows and the issue was fixed. I have a ton of respect for a shop that will help a person rather than just charge for a simple fix. Big thumbs up to these guys.

A variety of used and surplus gear - I purchased a surplus SD card reader for $3 as an example.read more

I have received service from "Brian" numerous times. It seems like it is always an emergency for…read moreme. Brian has the expertise to correct the problem, usually very quickly. I trust him; he is very knowledgeable. I have remote in-service, where I can call in. If he is available during my call, Brian will remote into my computer with my permission. He fixes the problem and can answer my questions while remoted in. I appreciate that service. I have recommended several friends who use on-site Express.

Kind and honest service. The what I thought simple hinge repair on my HP laptop turned out to be…read moremore problematic than I would have ever thought. In somewhat disbelief of the magnitude of the problem, without hesitation I was shown a replica of the flip side of my keyboard showing me the actual extent of the damage, which wasn't anything of a hinge at all. His repair quote was honest and understandable. I certainly appreciate the time he took for me and the advice of what kind of new laptop brand to lean towards.