I brought my laptop to be looked at to be determined, if it's worth it even fixing it or replace it…read moreentirely. The technician David gave me his honest opinion of the pros and cons not at any charge. After concerting with him, I decided to go with rapair. While laptop being in the shop, he called me a few times to provide me the status of the repair as some complication with parts has come up. However, the laptop was fixed and now working as new. Cybertools of Puyallup has provided an outstanding customer service and 100% satisfaction. I will definitely come back, if any repairs will be demanded in the future.

I was having issues with a new build I was doing and I was at my wits end…read more I called green pc as a last resort. I usually fix my own stuff. Danny answered the phone and I asked what the cost would be and what time was best to drop off. He asked me what was going on and I explained my issue. He asked which steps I had taken to resolve the issue and suggested a possible fix to try before I brought it in. As soon as I got home I( tried Danny's suggestion. 5 minus later I was installing windows and the issue was fixed. I have a ton of respect for a shop that will help a person rather than just charge for a simple fix. Big thumbs up to these guys.

A variety of used and surplus gear - I purchased a surplus SD card reader for $3 as an example.read more

These guys are so helpful, patient, and know exactly what to do and how to teach you to do for…read moreyourself the next time! Highly recommend after using them multiple times o er the past few years!

Go here! FABULOUS service and some of best customer service skills that I've witnessed, especially…read morewith older folks. Troy helped fix my parents' computer that scammers had tried to compromise. Thank you!

Top notch local small PC guy type shop. I frequently find old laptops at thrift stores and yard…read moresales and but of course they don't have either a power source or I can't get them to turn on. While geek squad would charge you 100 bucks to even get within 100 yards of the laptop, these guys will help ya out and if it's easy and quick it's always been free to me. My dad recently passed away and he had old files stored on a device that I wanted access to and only after a couple of days these guys had all the files burnt onto 15 neatly stacked and labeled DVD's ready for me to explore. If you're in the central Tacoma neighborhood along 6th, don't go anywhere else, this guy and the others who work here will take care of you.

Took my computer in for virus removed and up grade. They called said my computer wasn't holding a…read morecharge. Had no problem at home. When I called them back and asked why the new charge part they weren't even sure what computer I was talking about. Asked was that the one coke got spilled on...me no. Long story short. They replaced the charge part,remove viruses by adding some removal app.,was never upgraded. Computer runs slower than when I took it in. Won't load or even run right. Waiting to save up to buy a new one. If you're smart avoid this place like the plague.

I have received service from "Brian" numerous times. It seems like it is always an emergency for…read moreme. Brian has the expertise to correct the problem, usually very quickly. I trust him; he is very knowledgeable. I have remote in-service, where I can call in. If he is available during my call, Brian will remote into my computer with my permission. He fixes the problem and can answer my questions while remoted in. I appreciate that service. I have recommended several friends who use on-site Express.

Kind and honest service. The what I thought simple hinge repair on my HP laptop turned out to be…read moremore problematic than I would have ever thought. In somewhat disbelief of the magnitude of the problem, without hesitation I was shown a replica of the flip side of my keyboard showing me the actual extent of the damage, which wasn't anything of a hinge at all. His repair quote was honest and understandable. I certainly appreciate the time he took for me and the advice of what kind of new laptop brand to lean towards.

My gaming computer I built just last year was having an infinite reboot loop and would only arrive…read moreto the windows login screen every 30-40 attempts. I brought it in here to help troubleshoot and diagnose, since it could've been the RAM, CPU, NVME SSD, or windows corrupted files. They were able to diagnose and pinpoint the causes and issues pretty quickly, and offered me several solutions to quickly be up and running with minimal downtime. I went with the 0 downtime option while I warranty claim the faulty part (NVME drive went bad but it has 4 years left on warranty). It's so good to meet fellow pc enthusiasts and I will be coming here for any future repairs or services!

I recently had a Starlink system installed, and I have to say the overall experience was smooth…read moreand impressive. The process was surprisingly straightforward. The installers Chris and Nick did a pre inspection to determine the best placement of the satellite system, provided a detailed estimate the next day and were able to schedule the installation the next week. Chris and Nick arrived on time and both were very knowledgeable about the equipment. They walked me through the entire process, making sure I understood how the Starlink worked and what to expect from the service. I would trust their expertise with any computer work I would need in the future.

Summary of issues: * Misdiagnosis of both RAM and…read moremotherboard (shop said it was not repairable and advised recycling) * Charged for an unnecessary SSD backup * RAM missing when the computer was returned * No follow-up from the owner after I reported the missing RAM * Computer fully functional after I personally installed two 8GB Crucial RAM sticks Experience: I brought my computer to this shop because it wasn't working. The owner called me after diagnostics and said both the 16GB RAM and the motherboard were defective, noting that further testing would take several hours if I wanted it. I paid ~$175 for diagnostics and an SSD backup, which was unnecessary, as the shop's diagnosis was completely wrong. When I picked up the computer, the owner offered to recycle it on the spot. I declined. The computer was returned reassembled, so I couldn't immediately verify the components. At home, I discovered the original RAM was missing. I called the shop; a junior tech said the owner had done the work and promised a follow-up -- which never happened. To test the system, I installed a single 8GB RAM stick, and the computer POSTed and booted immediately, working perfectly. I then installed two 8GB Crucial RAM sticks, restoring full functionality. This directly contradicts the shop's claim that known-good RAM had been tested and the system would not boot. The only actual work performed was the SSD backup, which I was charged for but didn't need. Had I accepted the recycling suggestion, I would have lost a fully functional computer. I'm sharing this to help others make an informed decision. The shop's diagnosis and recommendation were wrong, and their guidance could have led to unnecessary disposal of a working machine. I've also noticed in other reviews that when customers raise complaints, the owner often cites how long the business has been operating and how many computers they've "fixed." That may sound impressive, but it doesn't address the actual problem and isn't evidence of competence. Specific issues should be addressed directly, not deflected with statistics.

Needed a hinge replaced on my Lenovo laptop which is way more involved than you'd think. Roy spent…read moreextra time and effort rectifying a manufacturer's parts mixup. In the end, Microlynx came through with solid workmanship and admirable customer service. Strong local business.

Older Korean gentleman who knows his stuff and cost is less than all places I've been to. He was…read moreeven kind enough to not charge me for 2 cases and 2 temper glasses I needed for my iPhone 6''s that my kids broke. Really quick service he's funny if you understand broke English..reminds me of my own uncles. I'm a repeat customer after today

Rude and dishonest. He's not afraid to hang up on a customer either.read more