I have been storing with Litchfield Park Storage Solutions for many, many years now. The first time…read moreI walked into the office, I could feel the love and the warmth of welcome that I received from the manager by the name of Rose. Her smile and her knowledge about what I was needing was top notch. I explained what I needed to store and right away, Rose knew exactly what size unit I needed without even seeing one piece of my belongings. Not many people could offer that kind of advice. I know firsthand after going to several storage facility, the assurance or even suggestions on what size unit I would need was just not there until I stopped by Litchfield Park Storage Solutions and talked with Rose. You could tell that she knew the storage business from top to bottom hands down. Once Rose had personally taken me to see the unit that I would be renting, and explaining on how to get in and out of the gate, the hours of operation, made it so easy to say YES, to finalizing my rental with Rose. Rose also helped make the paperwork aspects simplified and very easy to understand and navigate through. What I also liked about Rose, she wanted to make sure before signing anything that she had answered all of your questions and if you had any concerns. I did not feel like I was at a use car lot, being rushed to sign on the dotted line just to get me rent a storage unit. Beside I knew that my personal things would be safe, because I knew she was also the manager living on the property. That also was a plus for me and won me over even more. Every time either in person or over the phone when I speak with Rose, her Stellar and impeccable management knowledge, skills, professionalism, care and love for her job has never wavered. I feel that I have always had the Utmost Royalty Treatment from Rose. You honestly can tell that she truly loves her job while working and interacting with each person that she comes in contact with. Even on birthdays, anniversaries, to include your very own family remembers birthdays, Rose ALWAYS remembers those fine details about the people who rent at Litchfield Park Storage Solutions. Can't say if any other managers that work for Litchfield Park Storage Solutions have this type of connections with its renters, but I can surely say it about Rose. Even on holidays you can find something delicious and smelling good in the office from the home baked goodies that she takes extra time and care to make for those who stop by. She evens makes special batches for take home. Rose will for sure give you that warm smile of hers, which is coupled with that glowing hello greeting. Even when I call, I can see and hear it in her voice. It is such a welcome feeling to know that not only do I get exemplary customer service from Rose, but I get it with a smile and with lots of love behind it. I know that I had many choices to pick from as to where I wanted to store my belongings, but it was for sure because of Rose that I had decided on that day to store with Litchfield Park Storage Solutions. I can't imagine storing anywhere else, as long as Rose is there as manager. No one can hold or light a candle to what I have experienced over many, many years with the awesome magnitude of pristine professional, knowledgeable, and care like Rose has given. Rose is the reason that keeps my confidence in staying and storing my belongings at Litchfield Park storage Solutions. If Rose is no longer there, my confidence in Litchfield Park Storage Solution will be shaken and I will for sure look else to store my belongings. My family and I just love Rose and rightly so. Rose has earned our respect and gratitude hands down.

Nick and Nicole were super helpful! We rented the truck as well. Very convenient. Can't say enough…read moreabout how helpful and good our experience was dealing with Nick and Nicole. Highly recommend

Location was convenient. Facility was extremely secure and clean. Staff was friendly. I only needed…read moreit for a couple weeks and got a promotional rate. I would definitely recommend

After researching storage facilities throughout the city of Surprise, StorQuest Self Storage on…read moreWest Custer Lane came out on top. For starters, StorQuest customer service at all levels is excellent. Whether the representatives on the phone and/or in person in the location office, service is friendly, helpful, and professional. There are other reviews online that say when referring to the onsite manager, "Jen is the best!" I can assure you, she is. That also is a big reason why this StorQuest location should be your first choice. For example, since we had a large truck full of belongings from an out of state move, we booked a 10 x 25 climate-controlled unit. Thanks to great customer service, we were able to get a unit very close to an exit door where we were able to load and unload without too much of a walk. Jen even explained which way to park the truck to not have to unload in front of the direct hot sun. During the storage period, we did automatic billing and were able to time it as to move out at the end of a billing cycle. Jen was very helpful in explaining how best to end our month-to-month contract. Overall, this storage location has what you need: newer facilities, great customer service, and a friendly and professional onsite manager. Book it.

Lou was very nice and informative and very helpful and making decisions on what type of unit I…read morewould need I would recommend them for your storage unit

There facility is neat and clean and well monitored and Lou at the front desk is the best…read more Personable and caring. Highly recommend!

The ladies in the office were awesome. Well knowledgable and friendly. We would definitely…read morerecommend this location to anyone needing a storage unit. Thank you Ladies!!!

RUINED Furniture and items!! I specifically acquired a secure A/C cooled storage unit to insure my…read moreitems remained in great condition. Long story short, common sprinkler malfunction ruined my furniture with water damage + mold. Not to mention Store more washes their hands of it and refers you over to a 3rd party insurance company which will provide you a payout that leaves you SOL.

I have had a unit with this facility for almost a year without any issues. The facility is clean,…read morewell kept and the customer service is outstanding. I highly recommend this self storage location.

Amazing customer service with a smile. Accommodating and courteous and understanding. Found us the…read morebest deal on a Penske truck. Phoenix was absolutely a pleasure to work with. Will always return simply for the smile

This is the place you want to store your goods at!! New…read moreowners are on the ball! They installed new door openers!! It's clean and safe Dan Reid

Great location. Great customer service. Overall 10/10. Would use again. Scott was a great help with…read moregetting me the storage. Super professional and honest.

Needed a storage option for our travel trailer. Everything near our home was booked solid. Called…read moreRiver Crossing and spoke with Harry over the phone. Very pleasant and informative. We discussed our travel trailers length and we were happy to discover vacancy. Drove over to RCRV and dropped our trailer off for storage. Nice facility and well trafficked. Our only feedback was the large puddle of standing water and mud that made it a bet messy to install our tire covers. No biggie. Harry's friendly attitude more than made up for a little mud on our knees. We will be back.

Be very careful when renting in this place I do not recommend it they robbed me twice and did…read morenothing this place is not safe to store your things and they also raise the price without telling you I do not recommend it

Bernie & Nickie were delightful, Best Customer Service and the professional knowledge…read more I highly recommend anyone looking for storage to please call them. I feel my items are safe and would use them again in moves to come. Teri

This is an excellent location for my storage needs. Gus and Theresa are always professional and…read morecourteous when I need something or just bump into them on the grounds Really any of the office staff is very helpful and friendly. I feel the security and premises are top notch and my items are secure at all times. I would highly recommend Deer Valley II for your storage needs.