I would give this place 20 stars if I could. I spent 90 minutes yesterday at the Apple store in…read moreSouthlake, only to leave frustrated and without my problem resolved. This morning, a friend suggested I check out MacDaddy's in old town Carrollton, and I called them first thing to ask if they could do a battery swap on my iPhone X. They said sure, stop by anytime. Y'all, I was in and out in 20 minutes! TWENTY MINUTES!! They changed the battery for half of what the Apple store was going to charge and even threw in a free screen protector! The young man who did the repair also patiently answered all my questions about two older MacBooks I'm having issues with. And I learned they have phenomenal deals on refurbished Apple products. I am 100% coming back ASAP to have them help with my laptops and upgrade one to a newer model. Highly highly recommend!

Great customer service, in and out in 5 minutes for a charging port issue with no charge.read more

Amazing fast service with fair pricing. Paul did an amazing job analyzing the issue and repairing…read moreit quickly. My laptop would constantly shut down after 2 secs. I thought it was the battery or the AC adapter but he identified it as the OS. He would give regular updates and gave helpful maintenance suggestions as well. Thanks!

Mr. Rao is a really nice guy. Very polite and professional. I had the power button on my Sony Vaio…read morereplaced. He was able to track down an exact match, since it was difficult to get a replacement part since Sony doesn't make computers anymore. It did take awhile, but I am happy with the replaced button. :-) will return for future computer fixes.

They did fix my phone screen so I won't give them a 1 star but their customer service was terrible…read more They told me I could get my screen fixed same day if I brought it in at 11am but when I didn't get a phone call that evening I called them and they told me it would be ready till 11am the next day. So I called them the next day when they opened (probably about 1 hr after they opened actually) and still said it wasnt ready and would be ready in an hour. They could have just been up front will about the time it would take and avoided all this but no.

I got my iPhone screen repaired with them. They charged me $242. A week later the phone screen went…read morebad. They told me I had done the damage which I hadn't. I took it to another place. They confirmed that the screen they had repaired was damaged from the inside. Do not waste your money here as they do not stand behind their work. This is a fly by night company that will be broke within the year. I should've known not to bring it here from the beginning. Walk inside and speak with people and you will immediately know what I'm talking about.

Amazing experience. Kept us updated throughout the entire process. Great customer service and very…read morereasonable rates compared to "others". We highly recommend him and will definitely be a re-PETE customer!

I am so grateful to Geek Hero's for their excellent service! They did it quickly and with great…read morequality! I bought a laptop for my daughter's birthday. Something wasn't working properly. After trying for several days to ask the seller to help me fix it, my daughter's birthday arrived and I was panicking. I remembered seeing Geek Hero's last week and took it to them. They were kind, and compassionate. I was assured they could reset my laptop and return it same day. They did just that! The price was very reasonable especially for a quick laptop repair. Thank you to the young man that worked on it! You truly were my hero today!

Really great service. The people that run the store are amazing. If you want to get your pc fixed…read moreor tweaked please choose geek hero.

The people who work there are the best! I had a great experience at Geek Hero! Sam helped me out…read moreand he was friendly, knowledgeable, and explained the issue with my phone in simple terms. They fixed it quickly and were honest about pricing--no unnecessary upselling. Fast, reliable, and professional service. Highly recommend 11/10 experience!!!

Definitely recommend them for any type of repairs from phones to computer for a GREAT PRICE!…read moreanything you name it

Probably one of the best servicers I know!…read more Very prompt response! Will reach out to their customer's moments after receiving a service order! Highly recommended for computer/laptop repair! VJ

I have received their email on may 21 as my laptop insurance provider has contacted them for my…read morelaptop service. I have spoken to the representative Ginger on june 25th she said the laptop is not covered under my insurance plan as it has some defects on the screen they wont be able to fix it . the laptop was turning g on and completely working condition. she said booting is slow because of Anti virus. she is sending my laptop AS IT IS. I got tracking information updated on june 25th and after i received the laptop its not turning on complete black out screen. On that day i informed them by email. NO RESPONSE. NO EMAIL. i called several times. Terry answered the phone said Ginger would get back to me. No response till date. Today is July 05. I have claimed the amount to the carrier. they gobbled the money from UPS . EVEN NOT RESPONDING TO ME . they are not giving any response about the claim. Please refund my money back . I want my LAPTOP in working condition. NO TRASH

I had an excellent experience with Rapid Computer Repair. John was incredibly responsive from the…read morevery beginning, taking the time to clearly explain the entire repair process before any work started. Throughout the repair, he kept me fully updated with regular status reports and even sent pictures so I could see the progress. Once the issue was identified, John presented multiple repair options and explained the pros and cons of each one, allowing me to make an informed decision. After the new hardware arrived, he completed the repair quickly and professionally. My computer is now running perfectly! I really appreciate the transparency, communication, and quality of service. I highly recommend Rapid Computer Repair and will definitely use them again for any future computer needs.

My gaming computer started giving me a memory alert. I contacted John at Rapid Computer Repair. We…read moretalked over the telephone and he gave me some diagnostic tools that confirmed my solid state drive was failing. We then discussed replacement options. He then had me initiate a defragmentation on my hard drive. This was smart since it took about four hours. After completion I texted him and he had me bring my computer right over. He replaced the hard drive, cloned my other hard drive to that new one, and then evaluated to make sure all was working well. Less than three hours later I had my computer back. John was pleasant, professional, and efficient. His charges were extremely reasonable. I am very pleased. I highly recommend him. His location was convenient for me but if I had another computer repair, I would not hesitate to drive 30 minutes to get to him.