The team of three movers were inefficient, careless, and abrasive - Corey, especially. They were constantly dropping things, knocking them over, and stacking things poorly, so that they later fell over. When asked if they could put items together, to make them easier to find later for assembly, they said it was fine. When asked if they could rearrange something, so perhaps something else could fit, they said it was fine, and left everything where it was (side-note, at the end, there was a large patio table that did not fit inside the storage unit, and they looked at us, like it was our fault. They actually said they didn't know what we wanted them to do, because we had wanted to keep certain items near the door, at the opposite end, so that we could access them, implying that it was those items that were making it impossible for the table to fit. At that point, since it was at the end and I was fed up, I told them I was sure they could make it work. After a little rearranging they were able to fit the table.). When asked if they could move something so that it didn't scratch something else, I was asked if I saw the cardboard layer that was supposed to protect it. When I told him that I did, they said it was fine. When I said that it was a treasured piece of varnished, wood furniture, and that an item balancing on the top corner with other items being thrown on top of it could scratch off the finish, they asked me if I wanted to unload the truck, and arrange things myself. I have worked with a lot of movers (I work in real estate), and I have never worked with a crew with such an attitude. It was like dealing with sulky teenagers. One of them took a smoke break, while they were supposed to be unloading, which I don't want to smell, and should not have to pay for. They took their time unloading things - they just did not have a cohesive system to get things unloaded and stacked into the unit. There were three of them, but I rarely saw all three of them working together. At an hourly rate, that is just unacceptable. They also took the time to refold all the blankets, on our time. Other moving companies I have used have always just thrown the blankets into a pile, shaken them out before they left, put them back into the truck, and then folded them on their own time. They were not careful with the glass pieces, which were not wrapped, but just put in between the cardboard boxes they had in the truck or the piles of blankets. When they set them inside the unit, they were simply leaned against the wall. Their comments and cursing were also not appreciated. I do not need to know their opinion of my stuff, nor their opinion of the amount of my stuff. That is not their business. I would strongly suggest looking elsewhere to find yourself a mover. Even if you have to pay a little more per hour, a better team of movers could move your belongings far more efficiently, and thus save you money. read more
