I went earlier part of last year for a transmission fluid change in which I tip $50 for getting me…read morein and out in a short time. I wanted to show my appreciation. There are quite a few people recommended this shop either know the owners and too have had work done here. I trusted the recommendation to have a solenoid valve replaced here called last week to get parts ordered and scheduled in bcos I live up north but work in San Diego. I filled out scheduling a visit that got no response. So I decided to give them a call as I've spoken to Monica and she is the one that does all paperwork and order parts. She said she'd get quotes and call me back. A few days went by no response, so I call again. I'm working on it, I'll call you back. Today is a new week and still no response. It's shocking when I tell people who recommended me, what I've began to go through and their responses were to contact the Dunns because that's not how they do business. I have yet to do that but I'm considering the suggestion. I can't seem to understand why Monica's behavior has changed this way towards helping that shop earn business. Btw I also left a voice message and still no response. I'd honestly like to know is it because my skin color don't fit or is there something I'm missing? Because who does stuff like this to a customer for no reason. If the owners read this I have a quick question. Is my money no good for your business. Just asking. Thx

Same thing has happened to me as Vicotry M. I was thinking the same thing, maybe the wrong color…read moreof skin or didn't speak the right language. However they did fill the transmission with fluid. Still waiting to hear something. LOL. Like I'd use them after this.

Aloha all! I took one of my vehicles in for a California safety inspection. Jose and Eric did a…read moregreat job communicating with me to let me know what needed to be done on order to pass the inspection with the DMV. The car repairs were done efficiently and professionally and they provided me with the proper paperwork I needed for the DMV. For great quality of service, I highly recommend Poway Auto Repair.

Fadi and the team here are incredible…read more Incredible customer service, really value their customers. 1st time here this morning for an oil change, I will definitely be back!

Was referred from a previous mechanic whom I used for years. He retired.. and referred me to…read moreFreddy. Best choice! I don't like to move around and it's hard to trust people in this field.. this place exceeds my expectations.. grateful for them.

Our previous mechanic has retired and he recommend for us to bring our cars here. I got to meet…read moreFreddie himself today. Really nice friendly guy. My husband and had brought his truck here before and was happy with the work. I am just getting an oil change, brakes looked at and I requested them to look to see if the driver seat has a fuse for the heating portion and if so to replace it. Well I have to say I am very happy with the service we received for my car. Prices were reasonable. Ready in a reasonable amount of time. Suggestion for the driver seat was to have it looked at from the dealer. It's not something important to me at this time. I would definitely recommend using Freddies for your auto mechanical needs.

I wrote the negative review and you again tried to side step it. you said that a general price was…read moregiven for a auto trans ovber $3000.00 .yes you did checkit out before the ridiculis wrong diognosis. I did call 3 transmission shops. you were overpriced from $800.00 to $1200.00 and I still Got it fixed for under $200.00 . You wanted almost $1000.00 to pull trans to give me an estimate. does any body fall for that. because you now have a fish on hook. that is dumb. does any body think they want to be in that terrrible position and be in your cluthes with noway outof your deceit practices

I was referred to Factory Transmissions by my old smog guy (I will keep it clean by saying that…read moreplace doesn't smog my car any longer--as they caused the transmission failure). I was sick with fear when I found out I had a transmission problem in my old SUV that I strictly use as a second car--I figured that fixing transmissions wasn't an inexpensive task. I had a great experience at this shop. Brian was always great when I called in and I even spoke with the owner Gerald during the "diagnosing the problem" phase. My car needed a lever replaced which took quite a bit of labor to removed the transfer case etc (or that is what I was told). The final bill was $309.10 (cheap for a transmission job). I would say that regardless of price ( I would have paid more) the experience was superb and I think that these guys really know their business. Come to find out, the owner is on some San Diego AM radio program on the weekends--I plan on listening this weekend! When your car gets F'd up you want the best--I did some research and I am glad it was this shop that fixed my car. They warrantied the job 12 month/12,000miles (because it was a minor repair), Otherwise it is a 3 year warranty Included in that price was also a Transmission service--filter, gasket, fluid, etc. since they were already in there... I also learned that they have another repair shop in Santee.

I brought my vehicle into Total Care Transmissions thinking I had a failing alternator. We've been…read morecoming to Julio and his family for a few years now for our everyday cars and once to rebuild our family's classic car. He did a quick preliminary diagnosis and gave me a fair quote for the alternator parts and labor. A few hours later, instead of just doing the expensive repair, he called me and explained that the alternator was actually fine -- the real problem was a wire that was shorting out and causing the symptoms. The repair ended up costing significantly less than expected because they were honest enough to fix the actual issue instead of replacing parts I didn't need. I also had them change the fluids and filters while it was there. He said it looked like my spark plugs needed changing as well. Everything was completed quickly and professionally. It's hard to find shops that are this honest and transparent these days. Highly recommend Total Care Transmissions for their integrity, communication, and quality work.

Like other yelpers I had a terrific experience for the critical service of getting our 2009 Honda's…read moretransmission fluid changed. I've learned this service is not offered by many general auto shop's ( like Firestone where we go normally for routine repairs). I learned it's recommended every 40-50K miles. .....and we were really overdue. JULIO got me in/ out in less than an hour. He's really professional, efficient, knowledgeable and GOOD PEOPLE!!! Now I have to get our other Honda in ASAP Look no further than this great business for specialty tranny works !

Chris was awesome. Communicated everything. Gave me a great price compared to the VW dealership…read morewhich tried to rip us off. The problem got fixed in a few hours and I was able to make an appointment. I will definitely come back if I ever have car troubles again.

Above & Beyond - We recently brought my son's Audi in due to a faulty water pump & thermostat. Not…read moreonly did they accuratly diagnose the problem, but they spent several extra hours and drives figuring out additional issues caused by the original issue (and stayed within the original estimate). I really feel like Eli, Chris and the crew cared about keeping my son's car on the road.

Something chewed through my window washer fluid hose and after the typical rip off quote from the…read moredealer and a couple other places with long waits, I luckily found Miramar Automotive. They were wonderful from the first phone call to my arrival 20 minutes later, to the actual repair 10 minutes later, all at a very reasonable price! Katie was so kind and friendly and Juan was so quick and efficient. Can't say enough about this place and I will def be returning the next time I need anything done to my car. Thank you Katie and Juan!

I appreciate the team at Miramar automotive. I needed some brakes done and they did the job like…read moreit's supposed to be done. Always professional, always honest and they always do good work five stars to the whole team.

Careful with these guys; they wanted to charge me double what the others charged in the area for…read morethe exact same work. Glad I shopped around. Close one!

I want to say thank you very much to Boris! The man is about his word! He is a great mechanic and…read moreknows what he's doing. My alternator went out and him being a mobile mechanic came to my place and fixed my truck in the rain!! I am grateful and will recommend him! I will be calling you again for any mobile needs. He is a trustworthy gentleman!

I have been here multiple times now and they are always professional and quick to service.read more

I can't say enough good things about Oil Changers in Poway! I've come in twice now--both times on…read morea Sunday--and every time, I'm blown away by how quick, courteous, and friendly the team is. They don't just do the job; they make you feel genuinely taken care of. I had an oil change and a transmission flush done, and I came back a week later just to make sure everything was still looking great. The Sunday crew didn't hesitate to check things over and give me peace of mind--no upselling, no nonsense, just honest and professional service. Huge shout-out to the friendliest Sunday crew ever! If you're looking for a place that's fast, trustworthy, and has the kind of energy that makes you want to come back, this is it.